ProfitWell

MARCH 12, 2020

The subscription-based economy boom has brought with it more competition than ever before, raising the bar for companies trying to offer recurring products or services to their customers. However, behind the boom lies the rising consumer demand for subscriptions. Payment processing. Customer support. Bookkeeping.

SaaS Payments 59

SaaS Payments Subscription Payment Features Payments 59

ChurnZero

JANUARY 4, 2019

Let’s talk 2019 predictions. No matter how deeply you gaze into the crystal ball wondering what this new year has in store for you or your business, the only thing you’ll know for sure is that despite your careful planning, some things will change. In 2019, not only will this trend increase, it will become much more mindful.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

Frontegg

MAY 27, 2021

User-centric behavior data is a MUST: You are getting access to user-centric behavior metrics to scale up fast – your user journey can be optimized by the people who matter most – your clients. Instead you should focus on Natural Rate of Growth (NRG) to determine the percentage of recurring organic revenue.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

ProfitWell

MARCH 9, 2020

The subscription business model has seen an immense rise in popularity in recent years, and with good reason. The subscription-based economy grew 350% between 2012 and 2019, and subscription businesses grew revenues about five times faster than S&P 500 company revenues during that time.

Subscription 64

Subscription Payment Features Payment Methods Marketing 64

ProfitWell

DECEMBER 16, 2019

Recur 2019 is over, but the journey toward subscription truth is not. We gathered in Boston to discuss all things subscription—kicking off with our Pricing and Monetization Workshop. Our hallmark conference followed, featuring insights and inspiration from some of the brightest in the subscription space.

Scale 41

Scale Payment Methods Payment Services Payments 41

FastSpring

JUNE 28, 2019

As interest in subscription services continues to rise, maximizing customer lifetime value becomes even more important than ever before. Customers may choose to opt out of a subscription service. A customer’s payment card could expire without their knowledge and cause their subscription service to come to an abrupt end.

Churn 78

Churn Payment Services SaaS Payments Payment Features 78

ProfitWell

SEPTEMBER 5, 2019

As to not bury the lede, we’re excited to announce that we’ve partnered with Chargify to strengthen their metrics and reporting capabilities. With ProfitWell’s inception 7 years ago, we began with a mission of understanding and compiling a unified theory for subscription growth. Chargify ~ unblocking your SaaS business.

Payments 40

Payments Payment Services SaaS Payments New CTO 40

ChurnZero

JANUARY 4, 2019

Let’s talk 2019 predictions. No matter how deeply you gaze into the crystal ball wondering what this new year has in store for you or your business, the only thing you’ll know for sure is that despite your careful planning, some things will change. In 2019, not only will this trend increase, it will become much more mindful.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

SaaStr

AUGUST 9, 2019

What ratio of revenue is healthy for professional services to account for? This podcast is an excerpt of Eyal and Megan’s session at SaaStr Annual 2019. But I think what it boils down to is also how newer technology is being developed and the ability for it to inter-operate with other platforms. Missed the session?

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

FastSpring

OCTOBER 31, 2019

Under GDPR, customers have a right to be notified when their data is compromised, and businesses must receive explicit consent from customers to process their information. 2019 has been the year of the Second Payment Services Directive (PSD2) in global regulations. Undead Uncollected Taxes | VAT/TAX Complexities.

Payment Methods 68

Payment Methods Payment Services Payments Payment Solutions 68

Chart Mogul

MARCH 9, 2020

We spoke to Buffer’s CEO Joel Gascoigne about his experience building Buffer and the role and place subscription data plays for the company. For the first 2-3 years of Buffer’s existence, Joel and his team did not need a specialized solution for subscription analytics. Early in 2019, I had an epiphany moment. Tweet this quote.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

Unbounce

SEPTEMBER 16, 2021

Thousands of businesses are willing to spend unbelievable amounts of money to rank at the top of search engine results pages (SERP) and in the most relevant places for their users around the web. In 2019, small businesses spent between $9,000 and $10,000 per month on PPC , with Google making an average of $116.5 Retargeting.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

ProfitWell

FEBRUARY 6, 2020

And the question remains: Are subscription cars the future of transport? Your top subscription news. climbed above $500 billion in 2019. Now that independent ecommerce has exploded—so have the platforms enabling ecommerce transactions. There is no way this is an actual business. Today, the D2C economy is exploding.

Subscription 40

Subscription Payment Features Payment Methods SaaS Payments 40

OPEXEngine

FEBRUARY 22, 2022

Small and Mid-Market (SMM) SaaS Companies serve customers with annual revenues of $1 million to $1 billion and with a typical employee base of 100 to 1,000. Customer success is usually staffed by a mix of customer support, sales, and engineering folks contributing some portion of their time to the Cost of Revenue.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

OpenView Labs

JANUARY 29, 2020

Not satisfied with reaching $1 billion in annual revenue, Atlassian furthered its commitment to product led growth by jumping on the freemium bandwagon. Is freemium an effective lead generation, conversion, and revenue driving strategy for your recurring revenue-based business? Freemium benchmarks.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

ProfitWell

SEPTEMBER 4, 2019

We made some exciting announcements today revealing ProfitWell’s latest updates, new products, and the drop on our Recur Network. ProfitWell Benchmarks is a product that allows you to see exactly how your metrics stack up against the largest subscription data set in the universe. Benchmarks is coming fall 2019.

Payment Solutions 40

Payment Solutions Payment Methods Payments Benchmarks 40

Baremetrics

SEPTEMBER 15, 2021

The ultimate goal of any developer with an idea for some useful software is monetization. Software monetization is simply the act of generating revenue from software. Baremetrics provides an easy-to-read dashboard that gives you all the key metrics for your business, including MRR, ARR, LTV, total customers, and more.

Payment Features 95

Payment Features Payments Payment Solutions Subscription 95

ProfitWell

OCTOBER 16, 2019

Why is it so hard to define an average churn rate—and what does that mean for your subscription business? Some companies report revenue churn, others only share customer or user churn numbers, and often there’s no distinction between whether churn numbers are annual or monthly. Let’s find out. What is the average churn rate?

Churn 55

Churn SaaS Payments Payments Payment Methods 55

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Want to see more content like this?

Payments 118

Payments Merchant Services Payment Solutions Payment Services 118

ProfitWell

SEPTEMBER 25, 2019

Your September 25th episode of Recur Now has arrived. Your top subscription news. The integrated solution will be available on the newest Arcserve Appliances in October 2019. Just days after the launch of Apple Arcade , Google predictably drops its own subscription gaming service. Feel safer already?

Payment Solutions 60

Payment Solutions Payment Services SaaS Payments Payments 60

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. Learn actionable monetization tips from a Product/Growth operator turned VC. This is a mobile solution for SMB’s to send an invoice and get paid. Want to see more content like this? Hi, everybody.

Payments 100

Payments Pricing Compensation SaaS Payments 100

Outseta

JANUARY 9, 2019

Forte fees represent payment processing costs associated with one of the payment gateways we support, Forte Payment systems. Dave, Dimitris, and myself will begin paying ourselves a nominal salary in 2019 - more on that in our next company update. 2017 was spent entirely focused on delivering our MVP.

Content Marketing 40

Content Marketing SaaS Payments Payment Methods Payment Services 40

OPEXEngine

MAY 3, 2022

This SaaS metric is defined as the sum of Deferred Revenue and Backlog. Deferred Revenue for SaaS companies is the contractual obligation to deliver the SaaS product for the period invoiced. Public companies report this metric in their filings, but the use of the RPO as a key performance indicator is sporadic.

Deferred Revenue 59

Deferred Revenue Metrics SaaS Payments Payment Features 59

SaaStock

MARCH 20, 2019

Collibra provides a cross-organizational data governance and catalog platform that helps companies maximize the value of their data. Kustomer ’s customer management platform combines data from various sources and allows companies to offer an intelligent, powerful and flexible service. Founded: 2012. Based in: New York. Founded: 2008.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

Baremetrics

NOVEMBER 10, 2019

Similarly, you’ll want to be able to look at new metrics as they become relevant to your business. However, even with its’ new embedding capabilities, it doesn’t come close to Google Sheets in team collaboration. After all, SaaS has many unique metrics and KPIs that can’t be communicated using only a three statement structure.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

Baremetrics

AUGUST 28, 2021

As a business owner, you measure your incoming profits and revenue with several metrics. Some of the common metrics for this include net income, gross revenue, and net revenue. In this article, we discuss these three terms to help you understand what they mean for your business. What is net revenue?

Payments 90

Payments Revenue Payment Services SaaS Payments 90

SaaStr

NOVEMBER 22, 2019

As for Travis, prior to joining Redpoint, Travis was head of Customer Growth at Front, after spending 5 years building the global Sales organization at Optimizely, the world’s most popular experimentation platform. What metrics must you look for? This podcast is an excerpt from Aydin and Roelant’s session at SaaStr Annual 2019.

Underperforming Technical Team 158

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 158

Chargify

AUGUST 17, 2020

Backed by an army of developers, data engineers, and finance professionals, this events-based billing model allowed these large companies to directly link the value that their services provided with the cost presented on a customer’s invoice. What Amazon Web Services and Twilio Get Right. How AWS Does It.

AWS 98

AWS Payment Services SaaS Payments Payments 98

Outseta

APRIL 30, 2019

We deliberately set out to build tools to serve the lower end of this market, intercepting companies shortly after they’re founded and scaling with them until they reach about $5M in annual recurring revenue (ARR). And your customers will be subjected to pricing increases less frequently as you work to monetize your customer base.

Payments 40

Payments Payment Solutions SaaS Payments Scale 40

Chart Mogul

DECEMBER 20, 2019

I am really proud to once again be able to say that 2019 was the best year for ChartMogul up to date. We also updated our popular SaaS Metrics Refresher email course. In April, we picked up where we left off in Q1 and launched our native integration with Google Play. For us at ChartMogul, it is also a tradition. Q2 (April-June).

Technical Review 52

Technical Review Payment Methods SaaS Payments Payments 52

Chart Mogul

DECEMBER 20, 2019

I am really proud to once again be able to say that 2019 was the best year for ChartMogul up to date. We also updated our popular SaaS Metrics Refresher email course. In April, we picked up where we left off in Q1 and launched our native integration with Google Play. For us at ChartMogul, it is also a tradition. Q2 (April-June).

Technical Review 52

Technical Review Payment Methods SaaS Payments Payments 52

SaaStock

MARCH 20, 2019

Collibra provides a cross-organizational data governance and catalog platform that helps companies maximize the value of their data. Kustomer ’s customer management platform combines data from various sources and allows companies to offer an intelligent, powerful and flexible service. Founded: 2012. Based in: New York. Founded: 2008.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

Baremetrics

MARCH 23, 2020

Typically it’s referring to users or revenue lost and is usually represented with either a percentage or dollar amount. Or if you said you had $2,000 in monthly revenue churn, that means you lost $2,000 in monthly recurring revenue from either customer cancellations or downgrades. So, when should you start worrying?

Churn 145

Churn Payment Methods Payment Solutions SaaS Payments 145

Hull

JANUARY 22, 2019

Selling has changed since Predictable Revenue was published. In 2002, Aaron Ross's Predictable Revenue playbook from his time at Salesforce was published. It shared the repeatable process to operationalize sales, particularly sales development. Here comes the problem with the Predictable Revenue playbook.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77

Chargify

MAY 8, 2019

There is no subscription billing model that works for everyone. Moreover, your pricing strategy should be based on your value metric, and different value metrics require different types of subscriptions. Let’s take a look at the seven most popular subscription billing models. Which one should you use in 2019?

Subscription 69

Subscription Payment Features SaaS Payments Payment Solutions 69

Outseta

DECEMBER 3, 2019

Once connected users can setup subscription plans in Outseta and immediately begin processing payments using Stripe as their payment gateway. Our existing all-in-one messaging often results in Outseta being compared head-to-head against other CRM, subscription billing, or customer messaging products.

Stripe Connect 52

Stripe Connect Payment Methods SaaS Payments Payments 52

ProfitWell

DECEMBER 4, 2019

And with the field having undergone a couple of “ knockout expansion years ,” with more revenue pouring into SaaS than ever, it has never been a better time for a young SaaS company. The SaaS business model powering all of this activity is startlingly unique, still young, and inextricably tied to the power of cloud computing.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54