OpenView Labs

JANUARY 29, 2020

Editor’s Note: This article was first published on August 9, 2018. Freemium in SaaS is old news. The much-discussed pricing strategy took over the SaaS world and helped fuel the phenomenal success of SaaS pioneers like Dropbox, Evernote, SurveyMonkey and Hootsuite. Freemium benchmarks. That is the question.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

BrightBack

JANUARY 17, 2022

Factor in the huge uptick in global demand for online subscriptions services that arose through the pandemic, and we see that succeeding at retention has never been more important, and becomes a key differentiator for those who do it.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

Kellblog

JANUARY 30, 2021

I certainly didn’t have “global pandemic” on my 2020 bingo card and, even if I somehow did, I would never have coupled that with “booming stock market” and median SaaS price/revenue multiples in the 15x range. I loved Manav’s vision for securing the set of cloud-based data services that we can collectively call the “data cloud.”

Technical Review 143

Technical Review Payment Services Payments AI Search 143

ChurnZero

JANUARY 4, 2019

Whether that’s AI-enabled analysis of customer data to help teams be proactive, in-house virtual assistants that are a resource to support teams as they work with customers or other operational applications, AI will play a larger role in this capacity next year.” – Julia Ahlfeldt, Customer Experience Advisor, Julia Ahlfeldt CX Consulting.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

BrightBack

JUNE 30, 2020

Today Brightback is launching Experience Manager in beta, a way subscription managers can easily implement retention tactics we’ve rigorously tested with direct-to-consumer and SaaS businesses over the past 18 months. The past decade of abundant VC capital and vanity metrics couldn’t last forever.

Payments 52

Payments Management Payment Methods SaaS Payments 52

OPEXEngine

SEPTEMBER 28, 2021

When WeWork was preparing for a bond issue in 2018, underwriters were raising concerns over its leverage. That’s because the metric, created by investment bankers to show growth promise, isn’t recognized under Generally Accepted Accounting Standards (GAAP) in the U.S. Extreme case. You want to be clear what it is,” Holmes said.

Payment Methods 52

Payment Methods SaaS Payments Payments Payment Services 52

SaaStock

MARCH 20, 2019

As we wrote in our launch post about expanding SaaStock New York into SaaStock East Coast , our main aim is to foster a community of top SaaS companies that spans all the way from Florida to Quebec. The SaaS industry’s beating heart will probably always be New York, and it will also be the home of SaaStock East Coast on June 4-6.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

Chart Mogul

DECEMBER 19, 2017

On our blog we also explored the topic of moving up market in SaaS and how businesses might tackle this without losing their soul. February in the SaaS world means one thing: The SaaStr Annual conference. We published The Ultimate SaaS Founder’s FAQ eBook, available as a free download. Read more here.

Payments 58

Payments SaaS Payments Payment Solutions Scale 58

ProfitWell

MARCH 9, 2020

Companies selling physical goods, digital products, and services of all kinds have turned to this business model as a way to secure repeat customers. Subscription marketing refers to marketing goods and services to customers on an ongoing basis. Of course, frequently used services can also be sold through subscriptions.

Subscription 64

Subscription Payment Features Payment Methods Marketing 64

Chart Mogul

MARCH 9, 2020

An early entrant to the SaaS field, the company has pioneered a number of fields that are now commonplace in the industry — content marketing, the transparent startups movement, and remote work. I realized we had a moving target for the most important metric in our company. 2 different North Star metrics? What is Buffer.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

SaaStr

DECEMBER 26, 2019

I’ve worked at multiple high growth SaaS businesses as a growth leader, and the data we’re seeing right now … This is from … is that CAC is increasing both in B2B and B2C, and you’re going to see how that relates, right? What’s the essential marketing stack every SaaS should have regardless of size?

Sales Hiring 150

Sales Hiring Payment Methods Payment Solutions Marketing 150

OPEXEngine

MAY 3, 2022

This SaaS metric is defined as the sum of Deferred Revenue and Backlog. Deferred Revenue for SaaS companies is the contractual obligation to deliver the SaaS product for the period invoiced. Public companies report this metric in their filings, but the use of the RPO as a key performance indicator is sporadic.

Deferred Revenue 59

Deferred Revenue Metrics SaaS Payments Payment Features 59

SaaStock

MARCH 20, 2019

As we wrote in our launch post about expanding SaaStock New York into SaaStock East Coast , our main aim is to foster a SaaS community that spans from Florida to Quebec. The SaaS industry’s beating heart will probably always be New York, and it will also be the home of SaaStock East Coast on June 4-6. Funding to date: $234M.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

SaaStr

AUGUST 12, 2022

I think it’s a challenge to folks that think we are in some sort of terrible downturn for SaaS and cloud. While Azure and Google Cloud grew at record rates, Shopify for example, its SaaS business only grew 10% last quarter. Colin here, CEO of a startup, B2B SaaS, and raising a seed round right now. Take the meeting.

Scale 194

Scale SaaS Payments Scaling SaaS 194

Sales Hacker

JANUARY 17, 2018

Lead qualification is the process of using metrics, scoring, and other criteria to ascertain whether or not a given sales prospect fits your ideal customer profile (ICP), and has strong mathematical probability of becoming a long term customer. Finally you get a signature or receive payment! What Is Lead Qualification?

Scale 85

Scale Underperforming Technical Team Payment Methods Sales Hiring 85

Baremetrics

NOVEMBER 10, 2019

Since the original version of this post from early 2017, we’ve worked with many more SaaS companies and a common theme has been moving companies from a starter template to a more robust financial model. This model allowed me to work with dozens of SaaS startups using spreadsheets, while we built our financial modeling software Flightpath.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

Baremetrics

MARCH 23, 2020

I spent over a week speaking with different SaaS founders and marketers about how they successfully reduced churn for their business. churn by doing something every SaaS business should be doing, but most don’t. The reason why it’s such a vital metric is that it has a greater affect on your business. of his customers.

Churn 145

Churn Payment Methods Payment Solutions SaaS Payments 145

SaaStr

NOVEMBER 21, 2020

In Today’s Episode We Discuss: * How Rob made his way into the world of SaaS as a product manager and how that led to his founding Salsify over 8 years ago. * How does Rob think about the bundled vs unbundled thesis within SaaS? When is it right for SaaS companies to turn down potential customers? Harry Stebbings: Not at all.

SaaS Payments 257

SaaS Payments Scale Payment Services Payment Solutions 257

Baremetrics

SEPTEMBER 15, 2021

Baremetrics provides an easy-to-read dashboard that gives you all the key metrics for your business, including MRR, ARR, LTV, total customers, and more. Payment ii. Mainstream support for the product was provided until 2018, and the extended maintenance program will end in 2023. What is a perpetual license? Implementation iii.

Payment Features 95

Payment Features Payments Payment Solutions Subscription 95

Chart Mogul

MARCH 6, 2018

Spotify's recent F-1 filing is packed full of metrics and insights into both consumer subscriptions and the streaming music industry. This somewhat risky direct listing is likely to be a benchmark for other future public listings in 2018, with the likes of Airbnb predicted to follow suit if all goes to plan. year-over-year in Q4 2017).

Payments 75

Payments Metrics EKS (Elastic Kubernetes Service) SaaS Payments 75

Hull

JANUARY 22, 2019

The explosion of SaaS tools (and with it, data silos) together creates a need for a cross-functional, operations role to support go-to-market teams. Their job is to enable go-to-market teams through "joining the dots" between tools, teams & data, optimizing the business rules that drive growth.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77

FastSpring

AUGUST 11, 2020

When it comes to software and online purchases, those transactions are increasingly moving to a subscription-based model, where customers put their purchases on autopilot so they can have continuous access to SaaS products. Subscription services are what customers want. Subscription services are what customers want.

Payment Features 85

Payment Features Payments Payment Methods Subscription 85

ProfitWell

DECEMBER 4, 2019

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. The SaaS business model powering all of this activity is startlingly unique, still young, and inextricably tied to the power of cloud computing. What is SaaS?

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

Chart Mogul

OCTOBER 27, 2017

ASC 606 and its sister standard IFRS 15 bring a set of structured guidelines for recognizing revenue -- here's what every SaaS business needs to know to meet the deadline and get compliant. The process of converting bookings (and the subsequent cash from those bookings) into revenue within your business is called revenue recognition.

Payments 45

Payments SaaS Payments Payment Services Deferred Revenue 45

Chart Mogul

DECEMBER 20, 2019

See reviews for 2018 , 2017 , and 2016.). We also updated our popular SaaS Metrics Refresher email course. After enabling our customers to bring in data from the App Store, the Google Play integration completed our mobile analytics suite and allowed customers running mobile apps to get a complete picture of their business.

Technical Review 52

Technical Review Payment Methods SaaS Payments Payments 52

Chart Mogul

DECEMBER 20, 2019

See reviews for 2018 , 2017 , and 2016.). We also updated our popular SaaS Metrics Refresher email course. After enabling our customers to bring in data from the App Store, the Google Play integration completed our mobile analytics suite and allowed customers running mobile apps to get a complete picture of their business.

Technical Review 52

Technical Review Payment Methods SaaS Payments Payments 52

FastSpring

MAY 30, 2019

And according to Gartner’s 2018 report on cloud subscription and recurring billing management , more than 90% of software providers are expected to migrate to a subscription-based business model by 2022. With such a big push for subscriptions, it’s important that your digital business has a firm understanding of SaaS metrics.

Finance 63

Finance Subscription Payment Features Payments 63

FastSpring

MAY 30, 2019

And according to Gartner’s 2018 report on cloud subscription and recurring billing management , more than 90% of software providers are expected to migrate to a subscription-based business model by 2022. With such a big push for subscriptions, it’s important that your digital business has a firm understanding of SaaS metrics.

Payments 61

Payments Finance Subscription Payment Features 61

ProfitWell

NOVEMBER 14, 2019

Customers are more likely to leave if a service no longer provides value. Basically, as long as customers see a product or service as a vital part of their own business model, they’ll continue to pay for it. Subscription businesses thrive only when customers derive long-term value from the product or service the company provides.

Payment Features 49

Payment Features Payments Subscription Trends 49

How To Buy Saas

FEBRUARY 27, 2021

The best thing about SEMrush is that they offer a high-quality service to their users; they are accurate and provide regular program updates that enhance the user experience, capabilities, and success ratio online. 2018 V/S 2020. Growth Metrics Semrush Database Growth VS. Keywords Now Has Largest Database 2 Billion VS 20 Billion.

Content Marketing 104

Content Marketing Payment Methods Social Media Marketplace as a Service 104

Outseta

APRIL 30, 2019

Our approach to pricing experimentation By Geoff Roberts When we began working on Outseta our product vision was fairly straightforward—bring together the core software tools that all early stage SaaS start-ups need. And how can we implement pricing that’s both fair and easy to understand for our customers?

Payments 40

Payments Payment Solutions SaaS Payments Scale 40

SaaStr

MAY 27, 2020

If you look at this graph, it simply plots out how many people filed in the weeks before 2016, 2017, 2018, 2019, 2020. They see it where SaaS companies might trade at 13 times, 15 times, 17 times trailing. So what can you expect for SaaS businesses next year? So let’s put 22 million into perspective.

Technical Review 194

Technical Review Payment Services Payment Methods Development Team Review 194

ProfitWell

JANUARY 17, 2020

But starting an ecommerce subscription service isn’t an easy task. According to this study from 2018 , the subscription ecommerce market has grown significantly since 2014. Content streaming services like Netflix, Hulu, Disney+, and Spotify dominate the market and act as the model for tons of new startups. SaaS subscriptions.

Payment Methods 12

Payment Methods Payments Payment Features Merchant Services 12

GetUplift

DECEMBER 12, 2021

This guide provides a detailed breakdown of my emotional marketing process. It’s a process that my team and I at GetUplift have used to 10x our clients’ conversion rates. The process for using your research to create social media ads, landing pages, and email sequences that actually convert. So, let’s dive in. Introduction.

Payment Methods 122

Payment Methods Marketing Payment Solutions Underperforming Technical Team 122

SaaStr

MARCH 13, 2020

Prior to Pipe, Harry co-founded Skurt raising over $11M in the process before being acquired by Fair.com. In Today’s Episode We Discuss: * How Harry made his way from the UK to founding one of Silicon Valley’s hottest SaaS startups with the founding of Pipe. * Harry has also angel invested in the likes of BreathePod and Try.com.

SaaS Payments 212

SaaS Payments Payment Methods Finance Payments 212