SaaStr

AUGUST 22, 2021

Recently Bessemer Venture Partners did another great deep give on Cloud metrics at the Cloud 100. A few metrics really stood out to me this year: Their “Cloud 100” top private Cloud and SaaS companies are now worth on average a stunning $5.2B. Valuations are at an all-time high — but you have to bring the growth.

Cloud 307

Cloud Scale SaaS Acquisition 307

SaaStr

MARCH 16, 2021

We’ve used various bits of the BVP Nasdaq Index and metrics since they launched a few years ago to highlight trends in SaaS and Cloud. This week even after a pullback, public SaaS and Cloud companies are up an eve 1000% (!) since 2013. Yes, the markets have retreated a bit from their all-time highs. But does it even matter?

Cloud 302

Cloud SaaS Trends Metrics 302

Sales Hacker

JULY 31, 2018

This a summary of an inaugural survey by Sales Hacker and LeanData — the State of Revenue Operations 2018. This is the link between business success and revenue that Fortune 500 companies are ranked using revenue as the principal metric. The top KPIs and metrics to use and which team owns these metrics. Final Takeaway.

Revenue 73

Revenue B2B Metrics Trends 73

SaaStr

JANUARY 11, 2023

Profitable and capital-efficient is back in fashion: (Still, I’d argue it should be worth much more with these metrics, especially given that it has $212m in cash on its balance sheet). 7% of Revenue from Professional Services — down from 12% in 2018. 5 Interesting Learnings: #1.

Scale 328

Scale Pricing Scaling Enterprise 328

Sales Hacker

DECEMBER 28, 2018

Here’s a recap of the best sales articles from 2018 from Sales Hacker! The 18 best sales articles of 2018 from Sales Hacker. Why Cold Calling Is the #1 Skill You MUST Master to Double Your Income in 2018 by Tony Hughes. The post Best 18 Sales Articles of 2018 from Sales Hacker appeared first on Sales Hacker.

Sales Hiring 96

Sales Hiring Sales Underperforming Technical Team B2B 96

Chart Mogul

DECEMBER 18, 2018

As we approach the end of 2018, I thought it would be a good time to take stock of the articles that resonated most with our audience. This update is packed full of metrics, discoveries and some surprises that will no-doubt be useful to anyone at the very early stages of building a SaaS business.

Growth Hacking 74

Growth Hacking SaaS Systems Review Pricing 74

Unbounce

SEPTEMBER 24, 2018

Rajveer Chohan (@Raj_i) August 30, 2018. — Britt Senko (@brittsenko) August 28, 2018. — Junction (@JunctionYVR) August 29, 2018. Take a trip down short-term-memory lane with me to relive takeaways from the stage and see all of the speaker videos and slide decks on the 2018 recap site. Something for everyone.

AI Search 73

AI Search AI Artificial Intelligence Content Marketing 73

Sales Hacker

MARCH 22, 2018

2) Everything You Need to Know About Cold Calling in 2018. Weekly newsletters with team/individual performance metrics. Here’s a great example of how Microsoft does this based on Gartner’s pace layers : 5) Full Funnel Forecasting: Pipeline Metrics, Sales Process, and Opportunity Qualification. Cold calling is tricky.

Scale 67

Scale Revenue Forecasting SMB 67

Chart Mogul

NOVEMBER 19, 2018

Learn how to identify trends in behavior across the entire customer lifetime with cohorts Before we get started, let’s address the elephant in the room: Cohort analyses aren’t exactly a SaaS metric. That “Signed up June 2018” cohort will always remain, and you’ll track their journey as a user of your product.

Metrics 45

Metrics SaaS Churn Retention 45

Chart Mogul

DECEMBER 21, 2018

Here's a summary of our 2018 highlights. Apple’s big push to encourage iOS app developers to embrace the subscription business model saw momentum in 2018 , with app categories such as e-learning, media streaming, and fitness and lifestyle leading the way. 2018 was our biggest year at ChartMogul by pretty much every measure.

Subscription 40

Subscription Payment Features Business Model Branding 40

Sales Hacker

NOVEMBER 22, 2017

It may not reflect immediately on top line figures, but their follow through moves the needle on other metrics — productivity, discovery of new tools or techniques, and sharpened selling skills — any one of which will eventually translate to higher performance and attained goals. The sooner you close, the better your metrics.

Underperforming Technical Team 86

Underperforming Technical Team Sales CTO Coach New CTO 86

Valuize Consulting

FEBRUARY 3, 2022

Net Dollar Retention is the most important valuation metric in the technology industry. With all new and 80% of historical software vendors now operating on subscription-based business model (Gartner, 2018 ), the adoption of subscription and consumption revenue models has achieved dominance. NDR Is The Metric Of Choice For Investors.

Retention 52

Retention Metrics B2B Customer Success 52

SaaStr

DECEMBER 2, 2021

23 SaaStr 179: What It Means To Be An ARR First SaaS Company, The Most Commonly Misunderstood SaaS Metrics & Why Renewals Does Not Mean Happy Customers with Dave Kellogg, CEO @ Host Analytics. #22 The post Top 25 SaaStr Podcasts of All Time – Part 1 (#25-#13) appeared first on SaaStr.

Scale 231

Scale Benchmarks Enterprise Leadership 231

ChurnZero

DECEMBER 28, 2018

We even got a shout out from HubSpot as a top blog you should be reading in 2018. Customer Success Metrics that Matter. Everyone wants to know about which metrics really matter in their industry. The post 2018 in Review: ChurnZero’s Top 10 Blog Posts of the Year appeared first on ChurnZero.

Technical Review 49

Technical Review Artificial Intelligence Social Media Churn 49

Tom Tunguz

OCTOBER 28, 2017

Metric Q1 Q2. Revenue is now less clear a metric of execution predictability than it was previously. Public companies will instantly become more profitable starting in 2018. Starting in 2018, sales commissions will be amortized over the life of the contract. in hosted recurring revenue plus $1M in on-prem) in Q1 to $3.0

Revenue 206

Revenue Benchmarks SaaS Finance 206

Outseta

APRIL 9, 2018

By Geoff Roberts 3 min read This is the first company update we’ve published in 2018, so let’s start with the big picture; we’ve delivered our minimum viable product, have started charging our users, and are continuing to develop the platform based on user feedback. Here’s a closer look at what’s new. New Feature!

Acquisition 40

Acquisition Mobile Engagement Metrics 40

Tom Tunguz

JUNE 20, 2019

Just a quick reminder on these metrics. at the end of 2018. And investors understand these businesses at a deeper level than they have in the past because companies disclose key metrics like net dollar retention. As of mid-June, the public markets value software companies at all-time highs. In 2014, the median touched 7.7x

SaaS 279

SaaS Enterprise Software Metrics 279

Chart Mogul

SEPTEMBER 4, 2018

Today we're launching an email course enabling anyone in SaaS to get to a baseline level of knowledge on metrics, no matter their level of experience. Right from that first SaaS Metrics Cheat Sheet , our vision was — and remains to this day — that metrics and data are central to sustainable, measured growth. Course outline.

Metrics 45

Metrics SaaS Churn Revenue 45

SaaStr

MARCH 31, 2021

2018: $155m rev. But since the effective NRR is still 145%, ARR-style metrics still work. Revenue grew nicely at first from $1m to $3.5m from 2015 to 2016 … and then exploded: UIPath History. 2005: Started as a tech outsourcing company. 2014: $500k rev. seed round. 2015: $1m rev. 2016: $3.5m 2017: $30m rev. 2019: $336m rev.

Outsourcing Services 360

Outsourcing Services Outsourced Development Payment Features Cloud 360

Tom Tunguz

JANUARY 7, 2020

Investors deployed $117 billion in 2019 up from $106 billion in 2018. Looking at where we are in terms of valuations, round sizes, total dollars deployed, and almost every other metric, the venture market today is at least close to if not the most ebullient venture market on record. This market has grown 20% over the last five years.

Marketing 225

Marketing Finance Investment Trends 225

SaaStr

APRIL 18, 2019

Look for a lot of improvement here in 2018. __. #1. David Skok at Matrix Partners: Which SaaS Metrics Really Matter. He’ll be back at the 2018 SaaStr Annual live again! David Kellogg, CEO of Host Analytics: Why CAC/LTV is The Most Important Metric. Hopefully, he will come back for #1000 as well. Listen here : 2.

Scaling 130

Scaling Metrics Enterprise Branding 130

Tom Tunguz

APRIL 1, 2019

In the analysis, I created a metric, the return on invested capital (ROIC). The median revenue at IPO has increased from $55m in 2006 to $200m in 2018-2019. In 2014, I published a post called Do Startup Require Less Capital to Succeed than 10 Years Ago ? It’s been five years and time to see how things have changed.

Startup 267

Startup Software Review SaaS Acquisition 267

SaaStr

OCTOBER 7, 2020

But often, they don’t really have all the data and metrics, or even really know what they are getting themselves into. But shorter gigs are still a flag, even in the high velocity world of 2018+. And sometimes, those folks can be the perfect candidates for your stage and company. And finally, VPs make mistakes.

Sales Hiring 315

Sales Hiring Scale Interviewing Startup 315

SaaStr

JANUARY 11, 2020

So at little old team SaaStr, we historically did not really track social followers as a core metric. That became our core community metric (list growth). So we decided to do a bit of a conceit and create a “Total Social Followers” metric. And it wasn’t a goal at all in 2018. We’re B2B folks ??

Scale 153

Scale B2C Travel Cloud 153

SaaStr

JUNE 5, 2020

I argue that standard saas metrics make it possible for founders to scale using debt capital (production capital thats cheaper) instead of solely relying on venture capital (financial capital thats more expensive). . As SaaS Metrics Become Standardized, Banks Want In On The Action. Things started changing in 2011. Gross margin 85%?

Venture Capital 216

Venture Capital Technical Review SaaS Banking 216

SaaStr

MAY 29, 2019

About Claire Hughes Johnson… Sitting at number two on the list, Claire was the most steadily popular across all our metrics. His metrics were very popular across all categories and his experience as a tech executive, advisor and investor mirror this in his unique ability to succeed in many ventures simultaneously.

Payment Methods 218

Payment Methods Payment Solutions Payment Services Banking 218

Chart Mogul

JUNE 13, 2018

I think the table stakes have gone up in the sense that if in 2018 you’re not on top of these metrics, I’m less patient — there’s no excuse for not knowing this.”. Christoph Janz ( @chrija ) is managing partner at Point Nine Capital — a venture capital firm that’s highly prevalent in the world of SaaS.

Venture Capital 40

Venture Capital Startup Data SaaS 40

Intercom, Inc.

APRIL 30, 2020

Since unveiling the Intercom App Store in 2018, we’ve worked with many of you to launch over 240 apps on the Intercom platform. For instance, last year product engagement tool Sherlock published Product engagement: the most important metric you aren’t tracking for your SaaS business on this very blog. Take Typeform’s experience.

Outsourcing Services 223

Outsourcing Services Outsourced Development Consulting Retention 223

SaaStr

FEBRUARY 27, 2024

So back in 2018, on average, what we were seeing was around 30% of Go-to-market investment going to quota-carrying sellers. When people see their efficiency metric, the immediate reaction is to cut spend. Now that number is actually closer to 10%. How did this happen? The short oversimplified answer is the macro environment.

VP of Engineering 213

VP of Engineering Scale Marketing Benchmarks 213

SaaStr

JULY 7, 2021

rates them on 3-Year Growth – a slightly strange metric for start-ups at all different stages), for SaaS and SaaS-ish startups: [note, the higher they are on the list, the faster they are growing on a % basis YoY]. #7 Acquired by OpenText in 2018 likely for relatively little. Learnings for this year, for 2011 GAAP revenue (Inc.

SaaS 268

SaaS Technical Review Scaling Software Review 268

For Entrepreneurs with David Skok

NOVEMBER 6, 2018

I presented on two topics at WebSummit 2018 in Lisbon on November 6th. The slides and videos of those two presentations can be found below. The videos are provided courtesy of WebSummit: 9 Secrets for Startup Success, A roadmap for B2B Founders Lean Startup taught the world how to find product/market fit, but in the.

Startup 225

Startup B2B Product Marketing Marketing 225

SaaStr

MAY 19, 2019

This is a critical metric. Expanding into new markets is never cheap, and while Xero is very efficient overall, it’s cost to acquire a customer went up from $376 in 2018 to $397 in 2019. Aim for that at least in your SMB segment if you can, and if you can provide at least as much value as Xero. and LTV is $2,398.

SMB 213

SMB Customer Lifetime Value AWS Churn 213

Buffer Resources

JUNE 12, 2023

Launched in 2018, these accounts have been designed for influencers, public figures, content producers, artists, and personal brand advocates. See, these Creator accounts offer a myriad of features that empower creators to better control their online presence, understand growth metrics, and manage messages with ease.

Social Media 106

Social Media Branding Management Metrics 106

Intercom, Inc.

DECEMBER 10, 2019

In 2018, our co-founder Des adopted a new internal mantra: “It’s all about market impact.”. “The gap from shipping an improvement to measuring its impact on your key business metrics is, for most product teams, as wide as an ocean” We needed our R&D teams thinking much more commercially. Outcome-driven projects.

Retention 281

Retention Metrics Scale Startup 281

Chart Mogul

APRIL 25, 2019

First, I created a cohort for each year we’ve been in business since 2015 and the result was this MRR breakdown: Next, I looked at the same segmentation in our cash flow chart: We talk a lot about SaaS and subscription metrics — but this is cash received. 2015 (in royal blue) contributed the second biggest chunk.

Subscription 90

Subscription Payment Features Retention Startup 90

ReSci

FEBRUARY 3, 2015

eCommerce continues to chart tremendous growth, with online sales expected to reach $500 billion by 2018. The post eCommerce Metrics: What Every eCommerce Company Needs to Track appeared first on ReSci. This year alone is projected to show a.

Metrics 40

Metrics Sales 40

SaaStr

DECEMBER 15, 2019

NPS is A Great Core Metric. note: an update of a post we did in 2018). The customers you have at $50k in MRR are your ambassadors going forward. Make sure they love you and will recommend you. If they won’t — fix it now. More here: I Was Wrong. The CEO not being the VP of Sales. Rule | SaaStr. Congratulations on getting this far!

Sales Hiring 151

Sales Hiring Scale Banking Revenue 151