Buffer Resources

AUGUST 16, 2023

We shared a post about where your money went when buying a $10 Buffer plan back in 2014 — but it was well time for an update. Since 2014 our team has grown from 34 to 78 team members. Our Average Sale Price (ASP) in 2014 was $13, while our total Operating Costs were $3,575,897. Stripe payments make up 98.5

Merchant Services 74

Merchant Services Payment Services Payment Features Payments 74

Neil Patel

NOVEMBER 9, 2020

Hike Labs was founded in 2014, and by 2015, Pinterest had swooped in and acquired the San Francisco-based mobile publishing startup. Yes, the tech giants could develop the software these micro startups are making, but by the time it’s ready for market, a competitor might have rolled a similar product out and taken all the glory.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Speaker video: Stripe is really a set of developer tools for building and operating an online business. I’m an execution person.

Scale 152

Scale Payment Services Payment Methods Scaling 152

Unbounce

JULY 22, 2020

They’ve got 15 minutes to kill, so they pick up their phone and (because they’re 46 and don’t know about TikTok yet) scroll through Facebook. Instead, it takes them to the homepage of your store. Now the kids are in the car, the phone is back in the console, and the sale is lost. Where’d you go wrong?

Payment Methods 145

Payment Methods Payments Advertising Sales Hiring 145

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. But we provide a combination of APIs and software. Payments has been around for thousands of years. Dare I say SaaS. They were self taught developers.

Scale 117

Scale Payment Services Payment Methods Sales Hiring 117

FastSpring

FEBRUARY 16, 2021

In this piece, we’re going to look at what automated billing is, why it’s essential for online businesses, and four benefits it brings for companies that implement it. What is automated billing, and why is it essential for online businesses? Automatically chasing payments: It happens: sometimes customers don’t pay their invoices.

Merchant Services 78

Merchant Services Payment Solutions Payment Features Payment Methods 78

Baremetrics

AUGUST 21, 2021

Calculating cash flow with the direct method 2. Calculating cash flow with the indirect method 3. Balancing immediate expenses with payment delays 2. Multiple debtors and late payments 3. Amazon’s Statements of cash flow for 2014–2016. How to calculate cash flow 1. Customer churn 4. A good example is depreciation.

Payment Solutions 97

Payment Solutions SaaS Payments Payment Methods Payment Services 97

Neil Patel

SEPTEMBER 6, 2021

Today, with 11 percent of all shopping is done online , it’s vital you know the digital platforms that will give your B2C niche service brand the reach it needs to flourish. A B2C niche marketplace is an online platform that matches vendors who provide specialized service providers with their ideal customers.

Marketplace as a Service 139

Marketplace as a Service B2C Payment Services Payments 139

Frontegg

MAY 27, 2021

The 80s and 90s were all about physical purchasing and installation of software CDs and floppy disks. This innovative software tool is a proven and tested customer engagement booster. Best For: Online Payment Processing. Stripe is soon becoming the default payment infrastructure for all things SaaS. 1 Intercom.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

OpenView Labs

APRIL 22, 2020

But at the same time website traffic keeps climbing, indicating that buyers are still doing research and engaging with businesses. You might start by testing 25% or 50% off for the next six months to boost your conversion from website visit to qualified opportunity. Adopt more flexible payment terms and contract structures.

Payments 54

Payments Pricing Payment Methods SaaS Payments 54

SaaStr

JULY 9, 2019

I’m probably the most hated person in the room right now, but please indulge me. More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. They didn’t have any cell phone credit. I’ll go easy on you.

Scale 162

Scale Sales Recruiting Scaling SaaS Payments 162

SaaStr

AUGUST 7, 2020

I am Matt Garratt, Managing Partner of Salesforce Ventures, and we will be talking about the secrets to building a $1 billion vertical SaaS company, and we’re very fortunate to have two executives from leading enterprise software companies who have done this. I was amazed by how big Salesforce was in the ecosystem. Actually, two.

Payment Solutions 149

Payment Solutions Pricing Payments Payment Services 149

Unbounce

OCTOBER 8, 2019

Would you be frustrated if you discovered that tons of your potential customers are leaving your ecommerce website (and that your conversion rates are in the pits) because of a poor visitor experience? Today, I’ll go over the 12 rules I follow to create a shopping cart experience that’ll grow your ecommerce conversion rates.

Payment Methods 111

Payment Methods Payment Services Payments Payment Solutions 111

SaaStr

APRIL 29, 2021

Shopify’s first quarter revenue: Q1 2021: $989 million Q1 2020: $470 million Q1 2019: $321 million Q1 2018: $214 million Q1 2017: $127 million Q1 2016: $73 million Q1 2015: $37 million Q1 2014: $19 million Q1 2013: $9 million. Cloud and ecommerce may end soon, but it hasn’t ended yet. NRR of 110%+ since 2018 — sort of.

Merchant Services 245

Merchant Services Payment Methods SaaS Payments Payments 245

Chart Mogul

MARCH 9, 2020

In 2014, Buffer started using both Baremetrics and Looker. Baremetrics was limiting in the sense that they could only analyze their revenue from Stripe, while the team was already using mobile and custom invoicing to bill and collect payments. That’s why they decided to adopt Looker for their internal analytics needs.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

SmartKarrot

JANUARY 25, 2022

The critical nature of software for business growth is a key reason for the exceptional growth of Software as a Service (SaaS) companies in recent times. BugHerd provides top-notch services for bug tracking and website feedback. Founded in 2014, Employment Hero is a SaaS-driven human resource management software.

SaaS Payments 10

SaaS Payments Payment Services Payment Methods Marketplace as a Service 10

Chart Mogul

MARCH 9, 2020

In 2014, Buffer started using both Baremetrics and Looker. Baremetrics was limiting in the sense that they could only analyze their revenue from Stripe, while the team was already using mobile and custom invoicing to bill and collect payments. That’s why they decided to adopt Looker for their internal analytics needs.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

SmartKarrot

APRIL 13, 2020

SaaS businesses are organizations that provide subscription-based software applications that are centrally hosted on their servers over the internet. But ever since 20 years, Parallels continues to rule the world of cross-platform virtualization software solutions for macOS. And the result is visible! Solarwinds. Customer Support.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

Baremetrics

SEPTEMBER 22, 2021

The Financial Accounting Standards Board (FASB) and International Accounting Standards Board (IASB) set out in 2014 to provide a framework to attain consistency in financial reporting, improve comparative analysis and reporting, and simplify the drafting of financial statements. This framework is what we now call the ASC 606.

Payments 84

Payments Payment Methods SaaS Payments Payment Solutions 84

Baremetrics

APRIL 7, 2020

In a technology driven world, where it feels like consumers are always looking for the next best service or software to jump ship to, reducing churn can be challenging for a SaaS company like Emphatic. About Emphatic Emphatic is a social media automation software, similar to Hootsuite or Buffer. Want to retain more customers?

Social Media 69

Social Media Payment Solutions Software Review Software 69

OpenView Labs

MAY 11, 2021

But thanks to the government’s e-Estonia Project , nearly every aspect of modern life in that nation now happens online. Estonians can bank, apply for government assistance, get medical care, and even securely vote online—as they have been doing since 2005. It’s a story that began decades ago, with the collapse of the Soviet Union.

Payment Services 91

Payment Services Payment Methods Payment Solutions Banking 91

SaaStr

NOVEMBER 21, 2020

I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. And there’s a lot of benefit to running a software as a service, in general. My account runs my website. So if you’re ERP, boom, Workday.

SaaS Payments 261

SaaS Payments Scale Payment Services Payment Solutions 261

Outseta

OCTOBER 15, 2018

It made the rounds in tech circles online. series A round in December 2014 (60% was from Collaborative Fund) Bought out main series A investors (representing $2.3M in 2014 - 60% of which came from Collaborative Fund. Further Reading How An Offer To Sell Wistia Inspired Us To Take On $17M in Debt.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

FastSpring

APRIL 1, 2021

Most software companies rely heavily on free trials for customer acquisition. This is especially true for SaaS businesses, where it’s common for customers to either come in through or go through a free trial after an initial engagement method (think ads, news articles, or referrals). It requires strategy and near-perfect execution.

Payment Solutions 98

Payment Solutions SaaS Payments Payment Methods Strategy 98

SaaStock

MARCH 1, 2019

SaaS Investments: Consilium Software, HRBoss, and others. BEENEXT is a Singapore-based VC investing in fintech, platforms, payments and SaaS businesses. The company has invested in ride-hailing, retail, online media, and electric car makers both inside and outside China. Founded: 2014. Founded: 1990. Size of fund: $1.4B.

SaaS Payments 190

SaaS Payments Venture Capital Telecommunications Payment Services 190

SaaStr

APRIL 18, 2019

They were building time and expense software. I sell highly engineered complex pumps and I can’t sell them like a book online.” Dell was selling configural PCs online. And for me as I mentioned BigMachines is a very personal problem. And that really gave us the inspiration. You’re dot com.

Sales Recruiting 170

Sales Recruiting VP of Engineering Scale SaaS Payments 170

SaaStr

AUGUST 12, 2022

If you send that cold email personalized to every SaaS investor at eight to 10K or beyond, I think you’re going to get some meetings. And that… Look, cloud infrastructure and established categories of enterprise software are close to recession-proof. Everything is exploding in software, everything.

Scale 198

Scale SaaS Payments Scaling SaaS 198

SaaStr

SEPTEMBER 13, 2020

If you look back on February 5th, 2019, which was the SaaStr Annual, hopefully many of you were there in person, we gave the state of the cloud presentation and talked about the power of the industry, and the power that’s been building in terms of market capitalization of just the public cloud companies and what they show.

Sales Hiring 158

Sales Hiring Scale Payments Cloud 158

ProfitWell

JANUARY 17, 2020

Over the past decade, ecommerce subscription companies have doubled down on the subscription model to monetize their relationships with customers. But starting an ecommerce subscription service isn’t an easy task. What are ecommerce subscription companies? 4 popular types of ecommerce subscriptions. Let’s dive in.

Payment Methods 12

Payment Methods Payments Payment Features Merchant Services 12

Baremetrics

NOVEMBER 10, 2020

Payment Structure: 3 payments (at close, 12 months & 18 months). It was kind of fun seeing something succeed like this, especially after 15+ years building software! He was building various software companies and I did some design work for him. How we got here. A year and a half ago, I started entertaining offers.

Technical Review 145

Technical Review Software Review Payment Solutions Payments 145

OpenView Labs

JULY 2, 2020

About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms. In a nutshell, look at how much revenue you want to earn from each customer and the methods you want to use to attract your customer to build a better pricing strategy. Interesting data compiled by Ibbaka.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

SaaStr

MARCH 17, 2020

Today at Talkdesk, we had a lot of our kind of big momentum starting in 2014-2015. Another way that customers become advocates is a personal relationship with the account team. We can also ask informally during a catch-up call, a site visit, personal email out to a ballgame, would you be willing to be an advocate for Talkdesk?

Scale 143

Scale Payment Services Sales Hiring Payment Methods 143

SaaStr

JULY 8, 2020

Personally, our team has been holding back a little bit. What I personally have seen in my little portfolio and the founders I work with is what I call the COVID beneficiaries. Look, okay, let’s say half your business sells to eCommerce, but 20% sells to live events. Are you more excited about eCommerce?

Investment 160

Investment Technical Review Part-Time VPE Development Team Review 160

SaaStr

DECEMBER 13, 2019

I’d taken lots of trips and managed a team out there and I decided to basically make the move to the Bay Area in 2014 as a CIO for a company called Qualys. Software by nature is an imperfect industry, right? Look, you may just be the right software for a startup and if that’s the case, that’s great.

Technical Advisors 160

Technical Advisors Scale Technical Review Payment Solutions 160

SmartKarrot

JANUARY 18, 2022

SaaS (Software as a service) has become a buzzword in recent years. Found in 2015 by Vijay Yalamanchili, Keka, Keka is an HR and payroll management software designed for modern organizations. The word Keka is a slang word in Telugu (founder’s native language) that translates to Perfect – how the software is. Paperflite.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

SmartKarrot

FEBRUARY 7, 2022

Software as a Service (SaaS) is currently the most practical model of software distribution. It is the model in which a cloud service provider hosts software or application and makes them available for the end-user. The cloud service provider can either be a third party or the software vendor itself. Headquarter: Paris.

SaaS Payments 10

SaaS Payments Payment Solutions Payment Methods Sales Recruiting 10

SaaStr

AUGUST 26, 2022

These are categories of software that have existed for 30 or 40 years for a reason. You can mock Salesforce or Oracle or Workday, but these are endemic issues that will always need heavy software. They’ve architected the way they do payments differently in Europe. Jason Lemkin: They’re painkillers.

Sales Hiring 209

Sales Hiring Scale Sales Recruiting Scaling 209