2010 Marketplace as a Service Scaling 
Intercom, Inc.
FEBRUARY 6, 2020
Seeing a real demand for business courses in their consumer marketplace, the team identified an opening in the market to disrupt corporate training and hypothesized that employers would be more than willing to pay. This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up.
SaaStock
FEBRUARY 14, 2019
In 2010, he joined DGF Investimentos, one of the top VC firms in Brazil. In 2010, he became one of the Co-Founders of Warehouse Investimentos, a prominent Brazilian VC company. Talk: Scaling & Exiting: Dreams, Designs & Dramas. He is leading DGF Investimentos’ specialized early-stage investment group – DGF Inova.
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Intercom, Inc.
JULY 11, 2019
If you’re a leader, he says, don’t try to scale your job. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users.
SaaStr
FEBRUARY 25, 2020
Software as a Service is currently taxable in about one-third of US states, and that number is only growing as outdated state sales tax laws slowly catch up with the way we’re doing business today. . Leverage automation to support scaling. “But with AutoFile, we’ve scaled to doing taxes in 40+ states.”
SaaStr
APRIL 30, 2022
It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. Customer success teams are basically about building at scale this self-serve engine. I didn’t want to pay for this service.” This wasn’t the case.
Andreessen Horowitz
MARCH 11, 2024
This is a ~20x increase from a $10M average budget for a single platform game in 2010. Furthermore, a shift to mobile and live service games means that content development is never truly done – a successful game launch quickly turns into a content treadmill to release monthly updates and DLC / expansion packs to retain players.
ChurnZero
JANUARY 13, 2022
Amir will lead all post-sales functions, helping customers use the full scope of their products and services to unleash the power of CentralSquare in their communities. ” Bill comes to ComplySci with over 15 years of building and scaling customer experience teams in high growth SaaS companies. Cloudera and Hortonworks, Inc.
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