SaaStr

SEPTEMBER 26, 2019

Housing prices apparently are falling in the Bay Area. What we learned from ’08-’09 in SaaS: First, SMB churn went through the roof — as SMBs went under much more quickly and often. As soon as the economy went south, SMBs started to simply go bankrupt and/or shut down. Slack is mortal. functioned.

SaaS Payments 273

SaaS Payments Sales Hiring Scale SMB 273

SaaStr

MARCH 31, 2022

This episode is an excerpt from a session at SaaStr Scale. And if you also look at the platform as a service category, that’s also an additional $50 billion of spend, and that’s typically with those same vendors. Jessica Alexander, Senior Director Cloud Technology & OEM Partnerships, Crowdstrike. Rico Mallozzi, Sr.

Scale 189

Scale Marketplace as a Service Cloud SaaS Payments 189

SaaStock

JANUARY 25, 2019

ContaAzul is a business management platform for small businesses created in Brazil. Its focus is on helping companies handle financial routine and streamlining processes related to accounting, banks, stock, and electronic invoicing, among others. Vindi is a PCI-certified online payment platform for recurring billing.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

OPEXEngine

MAY 18, 2021

SaaS metrics are viewed differently at different stages of growth and for different sales models, primarily whether a company is selling into an SMB or enterprise marketplace. Growth Stage – Scaling the Business, and . The following 4 metrics are critical to the valuation of a private SaaS business.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

User Pilot

JUNE 29, 2022

This will ultimately boost your revenue as customers will become loyal. Code-free and easy to integrate. Price is more suitable for mid-market and enterprise companies. Pricing: 14-day free trial with all features included. Cons: The onboarding process will take some time to grasp all the features and filter options.

SaaS Payments 98

SaaS Payments Software Review Payment Solutions Payment Methods 98

FastSpring

SEPTEMBER 2, 2020

When you’re trying to decide how to scale your business and how to calculate profits, there are tons of metrics out there you can use. In fact, it’s easy for businesses to get overwhelmed by metrics and not know which ones to prioritize. Hubspot Focused On LTV to Scale Its SaaS Company.

Scale 146

Scale Payment Methods Payments SaaS Payments 146

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. Ultimately, the purpose of generating revenue is what gets you in the business loop. Why is it important?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

User Pilot

JULY 18, 2023

Types of churn rates you should calculate: customer churn rate, revenue churn rate , and involuntary churn rate. To calculate the revenue churn rate, divide the net revenue lost from existing customers in a given period by the total revenue at the beginning of the period. Price increases. Poor onboarding.

Churn 98

Churn Payments SaaS Payments Payment Solutions 98

FastSpring

DECEMBER 7, 2023

But if you’re not dealing in mergers and acquisitions every day like Carl is, you might have a lot of questions about how to best position your business if you’re interested in selling. WP Engine, we’re the world’s most trusted platform for WordPress. And it’s easy from an integration standpoint.

Software Review 147

Software Review Technical Review Development Team Review Branding 147

Sales Hacker

FEBRUARY 12, 2021

See what the top 10 platforms you should be looking at in 2021 are to make an informed decision for your business needs. Enterprise CRM vs. SMB CRM. Additionally, unlike small CRMs, enterprise CRM platforms are usually able to connect with many other tools. Looking for the TL;DR? 10 best enterprise CRM solutions for 2021.

Payment Solutions 84

Payment Solutions Enterprise Scale Payments 84

SaaStr

NOVEMBER 2, 2019

How does Krish think about purely serving the SMB market? How does he think about the mortality rate of SMBs? How does Krish think your customer acquisition and GTM strategy has to change with the movement from SMB to enterprise? Yes, it does not scale, but the beauty is the product. Does one have to move to enterprise?

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. Learn actionable monetization tips from a Product/Growth operator turned VC. This is a mobile solution for SMB’s to send an invoice and get paid. Want to see more content like this? Hi, everybody.

Payments 100

Payments Pricing Compensation SaaS Payments 100

OPEXEngine

FEBRUARY 22, 2022

Small and Mid-Market (SMM) SaaS Companies serve customers with annual revenues of $1 million to $1 billion and with a typical employee base of 100 to 1,000. Customer success is usually staffed by a mix of customer support, sales, and engineering folks contributing some portion of their time to the Cost of Revenue.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

SaaStr

AUGUST 9, 2019

What ratio of revenue is healthy for professional services to account for? You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. I want to start on a top down maybe how the industry is changing and evolving and how, especially the sales process, is changing and evolving.

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

SaaStr

AUGUST 12, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling and VC funding. Have revenue, but early, so like 50K ARR after two months of charging for a product. People were so excited about SaaS when public companies were trading at 30 to 50 X revenue that they would want to take that meeting.

Scale 184

Scale SaaS Payments Scaling SaaS 184

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. How FastSpring Simplifies Selling Around the World Automated Localized Checkout Consumers often prefer to pay in their local currency or using payment methods that are popular in their region.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

Stax

DECEMBER 20, 2023

Although credit cards have been around since the 1950s, in recent years, they’ve started to dethrone cash from its position as king of payment methods. With a whopping 84% of American adults owning at least one credit card (the average is 3 credit card accounts per person), card payments reached $9.43 trillion in 2021.

Payment Services 88

Payment Services Merchant Services Payment Methods Stax 88

FastSpring

JANUARY 27, 2022

He then sent out a link to this page inside payment failure notification emails. Users could now forward the payment failure email to the right person, without that person having an Enchant account. How My Marketing Concepts upsells annual payments during trial. How FastSpring simplified the signup process.

Merchant Services 138

Merchant Services Payment Services SaaS Payments Payment Solutions 138

Chart Mogul

DECEMBER 14, 2017

Every SaaS will feel the pressure to scale, whether upmarket or abroad. To start, you could move your SaaS upmarket — go after bigger fish, the higher-value customers who will amplify your recurring revenue. For early and mid-stage SaaS companies, the desire (or pressure) to scale can drive the business into international territory.

Outsourcing Services 40

Outsourcing Services SaaS Payments SaaS Scale 40

SaaStr

OCTOBER 31, 2023

With nine figures in revenue, Ariel and SaaStr founder and CEO Jason Lemkin talk about all things Navan, rebranding when you have brand equity, building B2B software for people, pricing and business models, and much more. Before Navan, there were different apps for managing expenses, events and meetings, payments, etc.

Payment Solutions 208

Payment Solutions Payments Travel Scale 208

SaaStr

JUNE 13, 2019

To give you a sense of the distribution, by ARR, of the 600 or so respondents, about two-thirds of them are 5 million in ARR or under, but we had five or six different companies that were publicly traded well north of 100 million, who are using free trial in order to continue to grow their businesses. What does this mean?

Scale 200

Scale SMB Sales Hiring Payment Services 200

Sales Hacker

SEPTEMBER 16, 2019

CRM platforms. Because the price and commitment are lower, the convenience of the purchase is going to be one of the most important aspects to your customer. Products that will involve an ongoing commitment, payment, or could affect the future in a large way. Inside sales focuses on SMB, mid-market buyers. And much more.

Sales Hiring 81

Sales Hiring Scale Sales Recruiting Payment Methods 81

Neil Patel

NOVEMBER 29, 2020

Fi v e9 – Best for Blended Call Centers Aircall – Best for Collaboration 8×8 Contact Center – Best for Enterprise Dialpad – Best for Startups Talkdesk CX Cloud – Best for Best for Salesforce Integration. Integrations, APIs, and SDKs. Does it integrate with your current security stack?

Payment Solutions 144

Payment Solutions Software Review Payment Methods Software 144

SaaStr

AUGUST 15, 2020

If everybody’s just doing a little sliver of the work, how do you roll it up into a meaningful business case? Provide a platform, not a tool, that can be a consolidator and something that can drive costs, but still have all the features necessary to get the business results. I don’t know anyone right now.

Payment Methods 188

Payment Methods Merchant Services Scale Payments 188

SaaStr

AUGUST 26, 2022

I just thought that if there was anybody left at the end of day two that had anything they wanted to talk about, scaling SaaS, fundraising, hiring, anything, and I could be helpful, we could do a little extra Q&A. Look at Snowflake and GitLab and ZoomInfo, growing almost 60% at a billion in revenue. I did a lot of slides already.

Sales Hiring 194

Sales Hiring Scale Sales Recruiting Scaling 194

yoursales

JANUARY 29, 2021

Salesforce.com – The Customer Success Platform To Grow Your Business. Salesflare – Simple yet powerful CRM for small businesses selling B2B. Mimiran – More Leads and More Deals for SMB Services Business. Membrain - Complete Platform for Complex B2B Sales. One Simple Price. Readers' Preferred CRMs.

Scale 104

Scale Payment Methods Payment Solutions Sales Recruiting 104

yoursales

DECEMBER 23, 2019

Salesforce.com – The Customer Success Platform To Grow Your Business. Marketcircle – Achieve Big Things with Your Small Business in 2020. One Simple Price. Membrain – Complete Platform for Complex B2B Sales. Mimiran – More Leads and More Deals for SMB Services Business. Drive Revenue.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

Baremetrics

NOVEMBER 9, 2021

It’s natural to lose interest or just not have the resources to keep a startup going or scaling. In that case, you’ll need to either sell your business at a fraction of its previous value or close it down. By that point, you might not have the motivation or capital to scale it to the next level.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Sales Hacker

NOVEMBER 15, 2017

Account-Based Everything / Revenue. Annual Recurring Revenue. Average Sale/Selling Price. Annual Recurring Revenue (ARR) is the value of contracted, often subscription-based revenues normalized for one calendar year. Account-Based Marketing. Account-Based Selling / Sales Development. Account Executive.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

SaaStr

JUNE 16, 2020

So I think that is somewhat of a good news in this in that SaaS businesses are sticky. And so while the churn I don’t want to minimize it, stable base of revenue should be able to maintain that through the year. How do we make them feel part of the team and integrate them? Companies tend to stick around.

Sales Hiring 159

Sales Hiring Scale SaaS Payments Payment Services 159

Sales Hacker

JANUARY 21, 2020

SMB Sales & SDRs at (Smaller) Scale [18:20]. Today’s sponsor is Outreach , the leading sales engagement platform that enables sales reps to humanize their communications at scale, from automating the soul-sucking manual work that eats up selling time to providing action-oriented tips on what communications are working best.

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

Neil Patel

DECEMBER 28, 2020

I’ve put together a list of five of the best business security systems. You’ll find lightweight options that cover the basics, as well as powerful systems with competitive pricing. In here, there’s going to be a business security system that meets your specific needs. The Top 5 Options for Business Security Systems.

Payment Solutions 110

Payment Solutions Business Wireless Payment Methods 110

SaaStr

JULY 26, 2019

To date, Eric has raised over $12m for Zylo from some of the best in the business, including Byron @ Bessemer, Salesforce, GGV, Semil @ Haystack, and the team at High Alpha. Prior to founding Zylo, Eric was the VP of Sales @ Sprout Social leading the revenue operations for over 11,000 customers. ” Is it SMB or is it Enterprise?

Sales Hiring 141

Sales Hiring Scale SaaS Payments Payment Services 141

Aaron Beashel

MARCH 9, 2018

They target small business owners and offer their product on a freemium model. It’s free to send less than 2000 emails per month, with paid pricing plans going up from there. Revenue Model – A description of how the company generates revenue. At what price point will you be selling your product?

Scale 192

Scale SaaS Payments B2B Strategy 192

SaaStr

OCTOBER 4, 2019

Before that, Jeppe was the CFO @ Tradeshift where he first hand saw their scaling to 190 countries with offices in 6 different locations. How does the product build in the early days differ when building for SMB vs enterprise? Why does Jeppe believe that building for SMB makes it easier to build a great culture internally?

Scale 121

Scale SaaS Payments SMB Sales Hiring 121

SaaStr

OCTOBER 22, 2019

But we’ve had to figure it out over the last 10 years to understand how to find these small business customers. These challenges, you know, range from weather crises to oil price changes, you name the challenge, but I’ll talk a little bit about one that’s happened recently, the government shutdown.

Payment Methods 101

Payment Methods Outsourcing Services SaaS Payments Business 101