SaaStr

SEPTEMBER 20, 2023

The Macro Impact On Public Cloud Software Over The Past Year Cloud stocks dropped in 2022 in a severe market pullback event that Bessemer Venture Partners call The SaaSacre. A 1% improvement in revenue growth today has the same impact on valuations as a 2% improvement in free cash flow margin. What does this mean for Cloud companies?

Cloud 245

Cloud Payments Software Review Payment Solutions 245

Subscription Flow

NOVEMBER 20, 2023

Customers can pay for goods and services according to their consumption ( pay-as-you-go ), scale their service usage up or down in accordance with business needs, and have their subscriptions automatically renewed thanks to subscription billing and revenue management. What Entails Effective Subscription Revenue Management?

Payments 59

Payments Payment Features Payment Services Subscription 59

Subscription Flow

NOVEMBER 28, 2023

One way to do that is through marketing and revenue-generating strategies such as freemium and product demos which are critical to growing one’s clientele. In their early stages, SaaS software startups typically target the early adopters in the tech or mid-market segments.

SaaS Payments 59

SaaS Payments Payments Business Model Payment Services 59

Subscription Flow

NOVEMBER 13, 2023

However, with the bustling world of opportunities to earn recurring revenue , subscription-based SMEs are also faced with unprecedented demands for speed, efficiency, compliance and customer support. Less tech-savvy business owners transitioning from legacy systems may want guided onboarding rather than self-service.

Payment Features 52

Payment Features Payment Services Payment Solutions Payments 52

SaaStr

NOVEMBER 21, 2022

Wherever you are in your revenue journey, adopting certain growth strategies can help you keep growing fast. Brex then scaled its payments business quickly. Then, it built an entire ecosystem around it, soon launching Shopify payments, an embedded payment tool that quickly became the largest piece of the business.

Payments 186

Payments Payment Methods Embedded Payments Scale 186

User Pilot

OCTOBER 24, 2023

Hybrid models and pre-payment discounts offer a good middle ground for scenarios where raw usage data isn’t the best value metric. Userpilot helps you drive product-led growth, increase net dollar retention, and deploy your usage-based pricing model by adding contextual upsells that are triggered by in-app events.

Pricing 94

Pricing Payment Solutions SaaS Payments Payments 94

Andreessen Horowitz

APRIL 23, 2024

They also talked about the difficulties — and potential advantages — of selling into small businesses, taking alternative approaches to interviewing candidates, and the importance of keeping culture a vital part of a company as it scales. One of the holy grails of SMB software is, how are you going to acquire customers?

Payments 109

Payments Forecasting Payment Services Payment Solutions 109

Frontegg

MAY 27, 2021

Product-Led Growth (PLG) is a consumer-centric scaling, conversion, and retention philosophy that uses the product itself as the primary growth driver. The 80s and 90s were all about physical purchasing and installation of software CDs and floppy disks. This metric is a strong future revenue indicator. 1 Intercom.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. Ultimately, the purpose of generating revenue is what gets you in the business loop. Gross Retention Rate or the Net Retention Rate?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

Blulogix

FEBRUARY 16, 2024

Streamlining Success: What is the Role of Automation in Customer Lifecycle Management for Recurring Revenue? Automation , in this context, emerges as a critical tool, enabling businesses to effectively manage customer relationships from initial engagement through to retention and beyond.

Payments 52

Payments Payment Services Revenue Management 52

Baremetrics

AUGUST 22, 2021

Subscription revenue can be defined most simply as a model which generates income from customers through recurring fees that are paid at regular intervals. These can be weekly, monthly, or annual payments. Before we get into the more complicated stuff, let’s consider the difference between earning revenue and collecting revenue.

Payment Features 90

Payment Features Payments Subscription Revenue 90

FastSpring

JULY 16, 2019

You’re constantly racing against the clock to get your product off the ground and generating revenue as quickly as possible. One of the best ways to reduce costs and decrease time-to-market is to use a SaaS-friendly billing system. 3 Benefits of Using a Recurring Billing Solution. Benefit #2: Foster Customer Loyalty.

Payment Methods 67

Payment Methods Payments SaaS Payments Payment Services 67

Baremetrics

APRIL 13, 2021

As a subscription-based business, choosing the right payments processor and setting up a recurring payment system for your customers is critical to running a successful company. In this guide, we'll go over how to set up recurring payments and handle invoicing in a manner that's streamlined, convenient, and low on fees.

Payment Features 98

Payment Features Merchant Services Payment Services Payments 98

Stax

FEBRUARY 21, 2024

So, of course when it came to revenue-driving activities, Ford knew that success in marketing—and business—wasn’t about how much your marketing spend is, but how efficiently you spend it. For modern Software as a Service (SaaS) companies, the automobile is replaced by primarily digital and cloud-based solutions and software.

SaaS Payments 88

SaaS Payments Payments Payment Services Stax 88

Blulogix

APRIL 12, 2024

This final blog post underscores how leveraging the inherent intricacies of subscription billing can propel businesses towards increased revenue, enhanced profitability, and elevated customer satisfaction. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

Payment Features 52

Payment Features Subscription Payments B2B 52

ProfitWell

NOVEMBER 21, 2019

The way you process B2B payments matters. To keep your company thriving, you need a fast, reliable method for collecting payments for services rendered. Understanding the intricacies of the B2B payments process, and the solutions that can help, will ensure that you’re never struggling to receive these payments.

Payment Services 52

Payment Services Payment Solutions Merchant Services SaaS Payments 52

Chart Mogul

MARCH 30, 2020

Building your own billing system can be a world of pain, risk and complexity, so what options are out there for integrating a third party product? The trick about billing systems is that when they’re working correctly, you can forget they exist. However, if they start to cause issues, the faults will grow to a massive scale.

Payment Solutions 90

Payment Solutions Merchant Services Payment Features SaaS Payments 90

Intercom, Inc.

MAY 1, 2018

The latest batch of billion-dollar companies are built on high customer retention. At Traction Conference, an event all about how to keep and grow customers and revenue at scale, I explained how to build onboarding based on your customers’ goals, and why when your product improves, your onboarding must improve with it.

Retention 223

Retention Payment Methods Onboarding Payment Solutions 223

ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. What are subscription payments?

Merchant Services 68

Merchant Services SaaS Payments Payment Features Payment Services 68

SaaStr

DECEMBER 5, 2022

Yet, funded startups can learn a lot from the bootstrapped ones to grow smoothly and generate revenue. Paddle’s Senior Product Manager, Allissa Chan, and Chief Strategy Officer, Patrick Campbell, share their experience of scaling a bootstrapped startup. Lever #1: Tactical retention. better at retention.

Payments 130

Payments SaaS Payments Payment Solutions Venture Capital 130

Intercom, Inc.

MARCH 10, 2022

When integrated with Intercom, you can uncover what happens when a customer visits your site or app, and how to proactively improve their experience. This ability to instantly self-serve – where otherwise frustration may have built – increases the likelihood of retention and increased conversions. Pain points made powerful.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

SaaStr

JULY 26, 2022

SMBs don’t really budget for much, so if the business goes down, software purchases often go down very quickly too. Now that makes things hard enough as you scale, but even worse, in SaaS, churn is often masked by high growth when you have early product-market fit. Be relentless about building features that increase retention.

SMB 355

SMB Churn Payment Services SaaS 355

User Pilot

OCTOBER 5, 2023

This metric helps SaaS companies choose the most effective customer acquisition channels , diagnose inefficiencies in customer retention strategies , and inform pricing decisions. Userpilot onboarding, analytics , and feedback features can help you reduce CAC and boost revenue. Book the demo to see how! What is CAC payback?

SaaS Payments 96

SaaS Payments Customer Lifetime Value Payment Solutions Acquisition 96

User Pilot

JULY 20, 2023

Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet. Drive customer success with contextual in-app guidance. Re-engage inactive cohorts with customer retention emails. Building in-app CSAT survey with Userpilot.

Churn 84

Churn SaaS Payments Payment Solutions Payments 84

ProfitWell

NOVEMBER 6, 2019

The subscription revenue model is hardly new. It’s been a staple of industries—publications, utilities, and, more recently, software—since it first emerged in the 17th century. It’s simple: the subscription revenue model benefits both customers and companies. What is the subscription revenue model?

Payment Features 74

Payment Features Payments Subscription Revenue 74

User Pilot

MARCH 23, 2023

The key difference is that customer churn measures the number of customers a business lost, whereas revenue churn measures the revenue lost due to customer churn. Reducing churn is critical for SaaS because it cuts back customer acquisition costs and increases customer retention. Want to reduce customer churn?

SaaS Payments 93

SaaS Payments Churn Underperforming Technical Team Payment Methods 93

FastSpring

SEPTEMBER 24, 2020

Revenue vs. profit vs. income: The terms may seem synonymous and are sometimes even used interchangeably, but they tell different stories about a company. Revenue growth suggests an expanding business and in-demand product, but whether there is any financial gain for the business is determined by the income.

Payments 88

Payments Payment Methods Payment Features Payment Services 88

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Average salary: $156,062/yr.

Sales Hiring 94

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 94

User Pilot

JULY 18, 2023

You will have data sets for analyzing your churn/retention history, which will better position you to make intelligent business decisions. This article shows you various ways to calculate churn, make sense of the data, and create proactive solutions to retain more customers. Monthly recurring revenue. Multiply the result by 100.

Churn 84

Churn Payments SaaS Payments Payment Solutions 84

Chart Mogul

AUGUST 15, 2019

Revenue-based financing is quickly becoming a popular way for startups to raise funds without sacrificing equity. You may have heard of Revenue-based financing (RBF), venture debt or hybrid structures blending a revenue or profit share concept with an equity ownership stake. A high-level look at Revenue-based financing (RBF).

Finance 85

Finance Payments Revenue Payment Solutions 85

User Pilot

FEBRUARY 25, 2024

TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Increase revenue growth. Ready to start tracking user funnels for your in-app user journeys? Create data-driven product roadmaps.

SaaS Payments 93

SaaS Payments Payment Services Payment Methods Payment Solutions 93

Chart Mogul

MARCH 30, 2020

Building your own billing system can be a world of pain, risk and complexity, so what options are out there for integrating a third party product? The trick about billing systems is that when they’re working correctly, you can forget they exist. However, if they start to cause issues, the faults will grow to a massive scale.

Payment Solutions 52

Payment Solutions Merchant Services Payment Features SaaS Payments 52

Blulogix

JANUARY 9, 2024

Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions. This efficiency is critical for scaling your subscription business. Scalability: As your subscriber base grows, automation ensures that your billing processes can scale seamlessly.

Payment Features 52

Payment Features Payment Services Subscription Payments 52

Baremetrics

MARCH 24, 2021

Running a SaaS or subscription business takes a lot of work, but you can save time by automating the subscription billing process with the help of the right payment system. Ultimately, subscription management requires the right payment processor, but that's just one tool in the stack. Scale your startup with ease.

Payment Services 78

Payment Services Payment Features Systems Review Payments 78

FastSpring

FEBRUARY 6, 2019

Pricing your software correctly is a crucial part of selling software , but sometimes it’s hard to know if you’re on the right track with your pricing strategy. We’re sharing some tips for setting up a pricing model that attracts and retains long-term customers for your software company. Offer a Range of Options .

Payment Features 67

Payment Features Payment Solutions Subscription Pricing 67

SaaSX

FEBRUARY 28, 2021

For many startup software companies (and their founders), an early capital-efficient approach to growth can make a huge difference in the long run. In the simplest terms, capital efficiency means growing profitably , without overinvesting to land customers and drive revenue. Revenue per Employee. What Is Capital Efficiency?

Payment Solutions 52

Payment Solutions Software Review Software Payments 52

Chargify

APRIL 23, 2019

There are specific stages a software-as-a-service (SaaS) company moves through during its life cycle. According to a study by the Startup Genome Project of more than 3,200 startups, they found that “70% [of startups] fail because of premature scaling.” Hopefully the information below will help you avoid premature scaling.

Scale 74

Scale SaaS Payments Scaling Payment Services 74