SaaStr

DECEMBER 28, 2023

At a recent Workshop Wednesday , SaaStr founder and CEO Jason Lemkin answered the community’s most pressing questions about SaaS — from investor appetites and IPOs in 2024 to managing and hiring a Head of Sales as a solo founder to AI and the future of customer success. Vertical software is nothing new,” Jason says.

Payment Solutions 232

Payment Solutions Sales Hiring AI SaaS Payments 232

Stax

JANUARY 8, 2024

For SaaS companies, becoming a payment facilitator (or PayFac) offers a ton of advantages—including but not limited to—boosting retention and profitability while exercising greater control over the customer experience. However, several complex types of risks come along with this. Let’s get started.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

Baremetrics

APRIL 1, 2021

When choosing a payments processor, businesses have a lot of goals in mind. In addition to keeping fees low, you want to make sure the service is reliable, fast, and able to offer your customers a smooth experience. Stripe Overview & Features Stripe is a payment service provider rather than a merchant account provider.

Payment Methods 98

Payment Methods Payment Services Merchant Services SaaS Payments 98

FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As Selling Software Internationally With FastSpring Croatia is a relatively small country with a population of only 4 million people. Now, Stripe offers it.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

Sales Hacker

MAY 15, 2023

It’s hard to know when you’re ready to hire a sales team — and the consequences can make or break your startup. In addition, approximately 35% of startups fail because there is no market need for their products or services. I’ll tip my hand here — I believe it can be disastrous to hire a sales team too early.

Sales Hiring 87

Sales Hiring Scale Outsourcing Services Payment Services 87

Tom Tunguz

FEBRUARY 8, 2022

The business builds software to help other crypto companies grow. Perhaps you’ll sell infrastructure to help other startups scale or software to manage internal operations. The customer roster brims with the best names, each client increases their spend every year, and the sales team outpaces its quota handsomely.

Payment Solutions 254

Payment Solutions Outsourced Development Software Review Software 254

SaaStr

OCTOBER 20, 2023

OpenAI’s Head of Sales, Aliisa Rosenthal, joined OpenAI a year and a half ago — before ChatGPT launched. The goal was to build safe AGI — AGI being autonomous systems that can perform work as well or better than humans. A friend joined Jasper as president and asked her to run the sales team.

ChatGPT 245

ChatGPT AI Search Scale Sales Hiring 245

SaaStr

DECEMBER 2, 2021

They help B2B SaaS marketers turn organic search into a source of repeatable revenue through software and coaching. Rattle is building a magical combination between Salesforce and Slack that lets the sales team track and update Salesforce all while sitting in Slack. Panther helps remote startups hire anyone, anywhere, in just a click.

Payment Features 211

Payment Features Payment Services Payments Sales Hiring 211

Mucker Capital

APRIL 6, 2024

Finance & Accounting Lifecycle and Support It's critical to have structured financial and accounting support right from the start for startups, especially during the pre-seed and seed stages. This includes setting up initial accounting practices and systems, HR, payroll, banking, financial controls, and tax compliance.

Payment Services 52

Payment Services Systems Review Development Team Review Technical Review 52

SaaStr

AUGUST 26, 2022

As SaaStr Europa 2022 drew to a close, attendees took one more opportunity to ask Jason questions about topics like how to navigate the current market, the future of work, playing in a crowded space, and hiring your first VP of Sales. It was funny for Henry to say he segmented his sales team at 80 million in ARR. Transcript.

Sales Hiring 216

Sales Hiring Scale Sales Recruiting Scaling 216

Neil Patel

DECEMBER 17, 2020

There’s a constant war between growing a business and keeping an operation lean, mean, and agile. It’s actually quite simple: business process management (BPM) software. BPM software helps organizations of all sizes streamline operations and minimize waste. Visualize every process from end to end.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

SaaStr

SEPTEMBER 28, 2023

Smaller companies have become more sophisticated in the tools they use, the IT systems, and automation for onboarding and offboarding, and all of that has resulted in needing to plug stuff into the tools you’re using quickly. WorkOS’ operating principle is developer joy, which is ease of use to an extreme degree.

Enterprise readiness 234

Enterprise readiness Payment Solutions Enterprise Payments 234

SaaStr

JULY 11, 2023

How do you win with a high-velocity sales strategy in a fast-moving, competitive market? In a special session of Workshop Wednesday, Gorgias Founder & CEO Romain Lapeyre and Gorgias VP of Sales & Partnerships Aasif Osmany share their learnings, advice, and hacks for optimizing your sales process. Mid-Market?

Sales Hiring 172

Sales Hiring SMB Sales Recruiting Payment Methods 172

Neil Patel

SEPTEMBER 11, 2020

But thankfully, that’s not what your payroll process has to look like. The best payroll services help you automate paying your employees and simplify the entire process, so you can gain more control over how you spend your time. The 6 best payroll service options for 2020. How to choose the best payroll service for you.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

SaaSHolic

JULY 31, 2023

Accounting and payroll should definitely be outsourced. Also, every company should be born from day 0 with a simple ERP system. It just so happens that these CEOs typically prioritize pressing operational needs (a sales rep, a developer, etc.), instead of hiring someone to take care of the company’s finances.

Sales Hiring 52

Sales Hiring Payment Services Underperforming Technical Team Outsourced Development 52

Tom Tunguz

NOVEMBER 6, 2021

The contracts are identical twelve month contracts except for the payment terms. Contract B relaxes payment terms to monthly payment, 12 monthly installments for the next year. All of the sales and marketing dollars invested to obtain persuade the buyer to put digital ink to pdf have been recouped immediately.

Sales Hiring 330

Sales Hiring Scale Payments Payment Solutions 330

FastSpring

MARCH 14, 2023

It takes an enormous amount of time, money, and headcount for SaaS companies to handle VAT, GST, and sales tax (and any other form of indirect tax) in-house. That’s why most businesses turn to tax software and/or tax consultants to help them manage indirect tax.

Payment Solutions 89

Payment Solutions Merchant Services SaaS Payments Payment Methods 89

SaaStr

OCTOBER 6, 2023

They collect the payment online and take a 15% fee for every booking. Airbnb handles the payments and gets you a guest, and now your rent is covered for the next couple of months. The example doesn’t illustrate the problem/solution It’s inherent that a waiter or waitress doesn’t make a lot of money. That’s it. Don’t include it.

Payment Methods 232

Payment Methods Startup Payment Solutions Sales Hiring 232

SaaStr

MAY 14, 2023

Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing. web services. Daniel, you grew to 3 million in ARR before you hired a VP of Sales. How’d you manage all that? Pro Harbaugh?

Sales Hiring 244

Sales Hiring Sales Recruiting Scale Payment Methods 244

Intercom, Inc.

JULY 14, 2022

?. Regardless of the industry or the product you’re selling, the old sales playbook is falling short of customers’ expectations. For James Dyett , a customer-centric mindset shouldn’t just be the purview of post-sales departments. Sales, he thought, would do just the trick. Hire customer-centric salespeople.

Scale 118

Scale Sales Hiring Payment Solutions Payment Services 118

Baremetrics

MAY 13, 2021

Cash flow modelling software lets you use historical data from a time period to develop a forecast of your incoming cash from revenue. We’ve previously discussed creating a financial model that encompasses cash flow, operations, revenue, and forecasting. Try Baremetrics free. Table of Contents. Why does SaaS cash flow modelling matter?

Payment Services 78

Payment Services Payment Solutions Payment Methods Payments 78

Andreessen Horowitz

APRIL 23, 2024

At a16z’s recent Connect/Fintech event, a16z Partner Alex Immerman sat down for a broad conversation with Immad Akhund , co-founder and CEO of banking startup Mercury , and René Lacerte, founder and CEO of financial services company BILL. One of the holy grails of SMB software is, how are you going to acquire customers?

Payments 98

Payments Forecasting Payment Services Payment Solutions 98

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Before hiring, assess your current needs and hire as your company grows. Engineering Manager: In charge of planning, designing, and overseeing projects.

Sales Hiring 97

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 97

SaaStr

NOVEMBER 3, 2023

Jonathan joined Toast as the SVP of Sales in 2017. A Glance at Toast’s Hypergrowth Journey When Jonathan joined Toast as the SVP of Sales, the company was Series B with $20M in ARR. Jonathan saw them through IPO in 2021 with the highest software multiple IPO ever. It’s the fastest-growing software business of all time.

Payment Methods 201

Payment Methods Acquisition Scale Payments 201

Intercom, Inc.

JUNE 15, 2021

Agile teams start small and move fast, collecting and incorporating feedback to iterate their way to bigger and better solutions quickly. Whether it’s software engineering , sales , or support, agile principles can enhance team performance and outcomes by focusing on the customer’s needs. The 9 principles of agile support.

Scale 235

Scale Payment Methods Payment Services Scaling 235

SaaStr

NOVEMBER 21, 2022

Understanding your ICP is a foundational and organization-wide decision because it impacts your downstream sales and marketing efforts. . Build your sales, marketing, customer success, and product development efforts around the needs of your ideal client.”. Brex then scaled its payments business quickly.

Payments 198

Payments Payment Methods Embedded Payments Scale 198

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years.

Sales Hiring 158

Sales Hiring Sales Recruiting CTO Hire Scale 158

Intercom, Inc.

AUGUST 30, 2022

This is especially important for small teams, where you need to operate at a scale far beyond your headcount (without burning out your team by working around the clock). With the right integrations, you can automate workflows, share data between tools to keep things up to date, and create clearer, more efficient processes.

Scale 163

Scale Payment Services Startup AWS 163

SaaSOptics

MARCH 1, 2022

So, where do point solutions fit into all this? . Most finance teams are familiar with enterprise and integrated solutions (think Netsuite, Sage Intacct.). They offer a broad view of a SaaS company’s financial operations. On the other hand, point solutions (QuickBooks, Xero, etc.) When to Consider a Point Solution.

Payment Solutions 52

Payment Solutions Payments Payment Services Payment Features 52

FastSpring

MARCH 15, 2024

Podcast Full Interview : Audio Listen online or find it on more podcast services. Interested in learning more about how your video game, SaaS, software, or other digital goods business can partner with FastSpring? Let us worry about global payments and taxes. But now it’s a much more organic process.

Payment Methods 194

Payment Methods Marketplace as a Service Payment Solutions Payments 194

Andreessen Horowitz

DECEMBER 12, 2023

In this episode, a16z partner Seema Amble talks with Dimitri Dadiomov, the co-founder and CEO of payment operations platform Modern Treasury, about the challenges of creating a new category, hiring for marketing before you hire for sales, and why developing new features is similar to birding.

Payment Solutions 102

Payment Solutions Payment Methods Payment Services Payments 102

SaaStock

MARCH 20, 2019

With 40+ million downloads, 6,600+ customers, and more than 1,000 technology and service partners, MongoDB prides itself as the fastest-growing database ecosystem. Kustomer ’s customer management platform combines data from various sources and allows companies to offer an intelligent, powerful and flexible service.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

Neil Patel

MARCH 12, 2021

Considering building an app? The mobile app industry is expected to be worth more than $407 billion (yes, with a B) by 2026. Meanwhile, the average person has more than 80 apps on their phone. That represents a ton of opportunities for app builders. How to Build Out Your App Idea. How does your app stand apart?

Payment Methods 144

Payment Methods Payment Solutions Payments Sales Hiring 144

Baremetrics

JANUARY 12, 2022

This article is one such list, where we take a deep dive into cash flow modeling for SaaS businesses and the software that can help you do it. These projections are built on many assumptions, from your hiring plan to your expected monthly recurring revenue (MRR) growth. What does cash flow modeling software do? QuickBooks 4.

Payment Services 95

Payment Services Payment Methods SaaS Payments Payment Solutions 95

User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Kommunicate drives sales-less product adoption through product experiments and tracking adoption rates with Userpilot. Analyze user feedback to determine which features need more attention in your in-app flows.

Onboarding 84

Onboarding SaaS Payments Payment Services Payment Solutions 84

OpenView Labs

NOVEMBER 30, 2021

In 2021 the ‘ Rule of 40’ died, according to our latest 2021 Financial & Operating Benchmarks report that launched last week. . To state the obvious: hiring has never been harder. Recommended resource: Read More Tips for Hiring Top Talent in Today’s Overheated Market . Today growth appears to be all that matters.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

Intercom, Inc.

AUGUST 29, 2019

In this week’s episode we’ve dug down into the podcast vaults to bring you some of the best insights shared by our guests about scaling sales. It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. Hiring for sales with John Barrows.

Scale 172

Scale Sales Hiring Scaling Payment Services 172