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Impact Analysis: What Is It and How to Conduct One?

User Pilot

Business impact analysis types include: Traceability, understanding how changes in one area affect others. Track key metrics such as product usage , support ticket volumes, and in-app feedback to monitor the impact of changes. Dependency, assessing risks in interconnected elements. Implement tooltips in Userpilot.

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Why sustainable tech is becoming a top initiative for execs

IT World

Sustainable technologies can increase the efficiency of IT services (and boost overall enterprise efficiency) using technologies such as traceability, analytics, artificial intelligence and renewable energy — and the issue is now a top 10 initiative for CEOs, CIOs, and other top executives, according to a new report by research firm Gartner.

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Measurement: What SaaS platform builders need to know to prepare for growth, Part 3

CloudGeometry

SaaS business metrics are not hard to find ; we won’t analyze them in-depth here. As it turns out, SaaS operational platform metrics are also abundant. However, it is still too often the case that business metrics and operations metrics live in parallel universes.

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Product-led growth: AKA what you should be doing | ProfitWell

ProfitWell

Revenue is an easily traceable number that will tell you what you need to know, like whether you made more or less than last year. To maximize revenue from usage, use a value metric. The one place to track all metrics: ProfitWell Metrics. You have to measure growth to know if your product is gaining traction or not.

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Apr 04 – Customer Success Jobs

SmartKarrot

In order to create long-lasting, high-impact assets for the firm, you’ll use the framework concepts of scalability, measurability, visibility, traceability, accountability, and repeatability to the programmes you lead. Use adoption and relationship metrics to manage client health; foresee hazards and create account retention strategies.

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Apr 04 – Customer Success Jobs

SmartKarrot

In order to create long-lasting, high-impact assets for the firm, you’ll use the framework concepts of scalability, measurability, visibility, traceability, accountability, and repeatability to the programmes you lead. Use adoption and relationship metrics to manage client health; foresee hazards and create account retention strategies.

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SaaStr Podcasts for the Week with Zoom and Menlo Ventures — September 20, 2019

SaaStr

And of course you have to support it with metrics and KPIs that keep everybody on track and rolling in the right direction and knowing where to invest and double down, but if you don’t have that element of trust, it’s just an uphill battle. Versus everything being about CPLs and CPAs.

Scale 136