User Pilot

FEBRUARY 27, 2024

In-app events give you valuable insights into user behavior. By analyzing these events in your product, you can understand how users engage with your app and make improvements to enhance the user experience. TL;DR In-app events are actions users take inside your products. How to track in-app events?

Payment Solutions 104

Payment Solutions SaaS Payments Payments User Experience 104

Frontegg

AUGUST 19, 2021

Instant gratification is now a mandatory aspect of SaaS application usage. Users don’t want to write emails or engage with support teams anymore. Companies are shifting towards Product-Led Growth strategies and self-service features are making it all happen. Related: Top 10 PLG Tools for Your SaaS Application.

SaaS Payments 98

SaaS Payments Payment Services Payment Solutions Underperforming Technical Team 98

User Pilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

User Pilot

FEBRUARY 22, 2024

Customer lifetime value , repeat customer rate, product adoption rate, and customer churn rate are key metrics to measure alongside your customer retention rate. Personalize the experiences of your new customers to accelerate their time to value. Why is retaining customers important in SaaS? What is customer retention?

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

User Pilot

FEBRUARY 7, 2024

Your SaaS product’s free trial conversion rate is one of the most important growth metrics to track. That’s because an integral component of the product-led growth strategy is your ability to convert a free trial user into a paying customer. the focus is getting the user to reach value before the trial ends.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Scale 52

FastSpring

AUGUST 2, 2023

Now as a successful international business, TestDome has been with FastSpring through all of it, and even when other payment platforms launched intriguing new products, Mario never saw a good reason to leave FastSpring. Our customers have been quite happy with the service.” Here’s why. Set up a demo or try it out for yourself.

Payment Solutions 136

Payment Solutions Payment Methods Merchant Services AI Search 136

User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward.

Onboarding 88

Onboarding SaaS Payments Payment Services Payment Solutions 88

How To Buy Saas

APRIL 5, 2024

In the age of digital transformation and fierce competition, e-commerce companies must optimize their business processes and improve efficiency. Reasons for High Bounce Rates Seo With David takes a detailed look at the numerous possible reasons for high bounce rates in their research: A complicated or inconvenient checkout process.

Benchmarks 40

Benchmarks Payment Methods Payment Services Payments 40

FastSpring

FEBRUARY 8, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. Bug Fixes and Enhancements : Our commitment to providing a seamless experience means regular bug fixes and enhancements.

Payment Methods 78

Payment Methods Customer Support Merchant Services Payments 78

Subscription Flow

NOVEMBER 17, 2023

Now more than ever, it is crucial for businesses to invest in SaaS customer journey in this era of the complete overhaul of the digital world. What is SaaS customer journey? You can improve every facet of your SaaS business with an accurate mapping of the customer journey. Naturally, though, it is never sufficient.

SaaS Payments 52

SaaS Payments SaaS Payments Payment Services 52

User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. But how does user adoption impact your business? Leverage onboarding checklists to activate users as soon as possible. Why is user adoption important?

SaaS Payments 91

SaaS Payments Strategy Payment Solutions SaaS 91

User Pilot

JANUARY 11, 2024

With so many options out there for consumers, the FinTech onboarding process is crucial for any FinTech company looking to set itself apart. As with every digital product, the first few minutes on your app will determine whether the user sticks with it or abandons it. Why focus on the FinTech onboarding process?

Onboarding 104

Onboarding Payment Services Customer Success Payment Solutions 104

User Pilot

JUNE 29, 2022

This data enables product managers, customer success, and marketing teams to detect friction points and unravel product growth opportunities. Create personalized in-app experiences for customer segments. It helps SaaS companies better understand their customers and address their needs more effectively. Baremetrics.

SaaS Payments 98

SaaS Payments Software Review Payment Solutions Payment Methods 98

User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. But how does user adoption impact your business? Leverage onboarding checklists to activate users as soon as possible. Why is user adoption important?

SaaS Payments 75

SaaS Payments Strategy Payment Solutions SaaS 75

User Pilot

MARCH 9, 2022

What are the key metrics you should be tracking? How can you harness product usage data to improve user segmentation and boost the growth of your SaaS? This guide will help you get a basic understanding of different types of usage data and how you can use them to improve your product and user experience.

SaaS Payments 96

SaaS Payments SaaS Payment Solutions User Experience 96

Baremetrics

FEBRUARY 23, 2021

Here are the highlights: Accelerate Business Growth Relevant growth metrics and key insights are important for any kind of business. Baremetrics Baremetrics is a subscription analytics platform that primarily serves SaaS and subscription companies. Google Analytics also allows you to analyze keywords and even set specific metrics.

SaaS Payments 94

SaaS Payments Payment Methods Payments Payment Solutions 94

Baremetrics

SEPTEMBER 15, 2021

In SaaS, you need to calculate the growth rate for a handful of different metrics. For example, you need to calculate the growth rates for monthly recurring revenue (MRR), active customers, average revenue per user (ARPU), and more. What are the most important growth rates in SaaS? What is a Growth Rate?

SaaS Payments 81

SaaS Payments Payment Features SaaS Payments 81

User Pilot

OCTOBER 17, 2023

Behavioral data to spot trends, opportunities, and pain points so you can address areas of friction and craft a more seamless user experience. Purchase data to find conversion drivers that influence users to purchase a plan or upgrade. Analyzing customer service data to identify common issues and queries among new users.

Payment Methods 94

Payment Methods Payment Solutions SaaS Payments Payment Services 94

User Pilot

MARCH 5, 2024

User behavior analytics tools are applications that track and analyze how users interact with your website or app. helping you understand how users experience your product. How easy is the integration process? H4 Key features Event analytics : Tag and track individual features to see how users interact with them.

Payment Solutions 52

Payment Solutions Payments SaaS Payments Payment Methods 52

Baremetrics

MARCH 16, 2021

Use Baremetrics , to help you generate relevant metrics for your business. 1 Why Are Growth Metrics Important? Why Are Growth Metrics Important? Facilitating Business Growth : The collection and organization of relevant growth metrics and key insights are important for any kind of business. Table of Contents.

Payment Methods 96

Payment Methods Payment Solutions SaaS Payments Payment Services 96

Baremetrics

FEBRUARY 2, 2021

Many SaaS businesses concentrate on offering an amazing product and then neglect customer support. In this guide, you will learn why SaaS customer support is so important, how to get started, and what metrics to use to track success. What is SaaS Customer Support? What is SaaS Customer Support? Table of Contents.

Customer Support 59

Customer Support Payment Methods SaaS Payments Payment Solutions 59

User Pilot

MARCH 31, 2023

How do you build a successful free-to-paid conversion strategy for your SaaS? This is a question every customer success manager must address in order to turn free users into paying customers. TL;DR The free trial conversion rate is the percentage of users that upgrade from a free trial to a paid account.

Strategy 94

Strategy SaaS Payments Payment Solutions Payment Methods 94

User Pilot

APRIL 24, 2024

SaaS renewals can be a breath-holding moment. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service.

SaaS Payments 78

SaaS Payments Retention Payment Services Payment Solutions 78

Baremetrics

OCTOBER 10, 2021

Inbound marketing is the process of getting potential clients to find your company. Your SaaS company likely uses a CRM and/or payment processing software, and the data required to compute these core metrics can be all over the place. Attract Attracting customers is a two-step process. Table of Contents.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

User Pilot

OCTOBER 31, 2023

When it comes to product-led growth , every step of the customer journey needs to be highly optimized for SaaS companies to see the results they’re looking for. TL;DR The SaaS pricing page helps customers understand your offer, shows them the information they need before buying, and heavily influences overall conversion rates.

Pricing 94

Pricing Scale SaaS Payments Payments 94

Unbounce

MAY 27, 2021

That means anyone can use their service—from Grammy-winning artists to newbies who recorded a song on their laptop. Artists upload their music, send all the metadata required for proper tracking and payment, and the rest happens on the CD Baby portal. After more than 20 years in the business, independence still matters for CD Baby.

Artificial Intelligence 139

Artificial Intelligence Scale SaaS Payments Payment Methods 139

User Pilot

FEBRUARY 5, 2024

How you increase trial-to-paid conversion rate determines how good your SaaS model is. But, how can you maximize this metric to attract more customers organically and cultivate product-led growth ? What is a good trial conversion rate for SaaS? Now, it’s normal that a lot of your trial users won’t convert into paid customers.

Payment Methods 52

Payment Methods Payment Solutions SaaS Payments Scale 52

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. But not all SaaS products are alike. Other types of SaaS are relevant only to companies in specific industries.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

OpenView Labs

MARCH 16, 2021

The usage-based pricing model almost feels like a cheat code —it enables SaaS companies to more efficiently acquire new customers, grow with those customers as they’re successful, and keep those customers on the platform. But the shift from pure subscription to usage-based pricing is nearly as complex as going from on-premise to SaaS.

Pricing 52

Pricing Payments SaaS Payments Payment Solutions 52

Chart Mogul

AUGUST 15, 2019

New investment structures are gaining traction in the early-stage SaaS financing market. Bigfoot Capital invests in initial-scale SaaS companies using both RBF and venture debt investment structures. return on investment is returned, you have no further payment obligation and you have retained your equity ownership while growing.

Finance 85

Finance Payments Revenue Payment Solutions 85

Full Session

DECEMBER 4, 2022

In this article, we will discuss customer churn analysis, share its benefits and warning signs, explain how to conduct your analysis, and discuss how FullSession helps you in the process. Churn occurs when customers stop using your product or service – for example, they stop paying subscriptions or using your service altogether.

Churn 52

Churn Payment Services Payments SaaS Payments 52

ProfitWell

NOVEMBER 15, 2019

Taking advantage of SaaS tools will help you accomplish this. If you aren’t using SaaS tools yet, by the end of this article you’ll understand why you should. There are a wide number of reasons why SaaS tools are taking over. SaaS tools are easy to use and come equipped with updated features. Avoiding SaaS tool bloat.

Retention 56

Retention Pricing SaaS Payments Payment Methods 56

CustomerSuccessBox

JULY 14, 2021

Why the Adoption Phase Matters in SaaS. Generally, a subscription-based business, renewals, and recurring payments hold the key values. In response, many SaaS user adoption companies have started exploring strategies that focus on driving product usage by end-users. How to Calculate Adoption Rate.

Customer Lifetime Value 52

Customer Lifetime Value Payment Features Payment Solutions SaaS Payments 52

wepay

FEBRUARY 20, 2018

SaaS business growth isn’t always that different from non-SaaS business growth. For traditional businesses the focus is more on Convert and for SaaS it tilts a bit more toward Retain due to the prevalence of the subscription model. To retain your users, experiment with different engagement strategies to improve retention.”.

SaaS Payments 40

SaaS Payments Strategy Payments SaaS 40

User Pilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion. What is the purpose of customer acquisition in SaaS? This article answers that and more.

Acquisition 103

Acquisition SaaS Payments Payment Methods Metrics 103

Chart Mogul

AUGUST 15, 2019

New investment structures are gaining traction in the early-stage SaaS financing market. Bigfoot Capital invests in initial-scale SaaS companies using both RBF and venture debt investment structures. return on investment is returned, you have no further payment obligation and you have retained your equity ownership while growing.

Finance 52

Finance Payments Revenue Payment Solutions 52

User Pilot

NOVEMBER 28, 2023

What GTM metrics should you track as a product marketer? That’s why we’re going to show you 12 of the most important product analytics metrics that you’ll need in order to measure your product success. There are 12 essential GTM metrics that every SaaS should know about: New user growth rate.

SaaS Payments 99

SaaS Payments Metrics Customer Lifetime Value Marketing 99