FastSpring

AUGUST 2, 2023

As a startup with only two or three people, it would be absolutely impossible to go international without this kind of platform.” Are you looking for a merchant of record that will partner with you to grow your business internationally? Igor said they haven’t had any major issues using the FastSpring platform. Here’s why.

Payment Solutions 142

Payment Solutions Payment Methods Merchant Services AI Search 142

User Pilot

APRIL 29, 2024

A good SaaS renewal strategy helps drive customer retention , increases the customer lifetime value , and improves your monthly recurring revenue. The renewal rate is calculated as the number of customers who renew their subscription divided by the total number of customers up for renewal at any given period.

SaaS Payments 82

SaaS Payments Business SaaS Payment Solutions 82

BrightBack

JANUARY 17, 2022

billing, product, CRM, support), to deploy and test personalized user experiences that actually save customers, and to hire product managers with the time to run ongoing experiments, track results, and optimize at scale.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

User Pilot

FEBRUARY 7, 2024

Your SaaS product’s free trial conversion rate is one of the most important growth metrics to track. That’s because an integral component of the product-led growth strategy is your ability to convert a free trial user into a paying customer. the focus is getting the user to reach value before the trial ends.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Scale 52

User Pilot

OCTOBER 15, 2023

Conversion rate is one of the most important metrics to track in SaaS, and that’s why conversion rate optimization is an essential focus for growth in any business. Let’s look at the most essential metrics and tactics you can utilize to improve them. Four SaaS conversion rates are significant to focus on.

SaaS Payments 96

SaaS Payments Payment Methods Payment Solutions Payments 96

Neil Patel

JUNE 15, 2021

The platform offers marketers a unique opportunity to further brand recognition and grow their follower base in a somewhat unconventional form. Part blog-host, part social platform, Medium provides writers with a unique mode of connection with their audiences. The platform has over 400,000 paying subscribers ($4.99

Payments 144

Payments Payment Methods Advertising Payment Services 144

Baremetrics

OCTOBER 10, 2021

It is not enough to just get as many eyes on your site as possible (although that is nice)—you need to get those visitors with needs that your platform meets. Your SaaS company likely uses a CRM and/or payment processing software, and the data required to compute these core metrics can be all over the place.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

Chart Mogul

SEPTEMBER 18, 2017

Today we’re excited to announce ChartMogul Revenue Recognition! Now finance teams can save countless hours preparing income statements and get a real-time view of GAAP revenues. To date ChartMogul has primarily been about metrics; MRR, Churn rate, etc. Recognized revenue can be sliced by region, plan or any other attribute.

Payments 49

Payments Revenue Payment Services Payment Features 49

Baremetrics

SEPTEMBER 15, 2021

In SaaS, you need to calculate the growth rate for a handful of different metrics. For example, you need to calculate the growth rates for monthly recurring revenue (MRR), active customers, average revenue per user (ARPU), and more. For example, you might look at the revenue of the business.

SaaS Payments 81

SaaS Payments Payment Features SaaS Payments 81

Stax

JANUARY 17, 2024

Automated Clearing House (ACH) payments are a type of electronic bank-to-bank payment system in the US. Unlike payments facilitated by card networks like Visa or Mastercard, ACH payments are managed by a body called the National Automated Clearing House Association (NACHA). Let’s get started.

Payment Services 88

Payment Services SaaS Payments Merchant Services Payment Facilitation 88

User Pilot

FEBRUARY 22, 2024

Customer retention can help you drive recurring revenue, reduce customer acquisition costs, and drive customer loyalty. Customer lifetime value , repeat customer rate, product adoption rate, and customer churn rate are key metrics to measure alongside your customer retention rate. Book a demo to get started!

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

Baremetrics

FEBRUARY 23, 2021

The Best Growth Analytics Tools for Your Business How Baremetrics Simplifies Growth Analytics. Growth analytics can do a lot for your business. Here are the highlights: Accelerate Business Growth Relevant growth metrics and key insights are important for any kind of business. Why Are Growth Analytics Important?

SaaS Payments 94

SaaS Payments Payment Methods Payments Payment Solutions 94

User Pilot

JULY 27, 2023

KPIs and success metrics to track Income statement (P&L) and Balance Sheet : CEOs don’t need to check these documents on a daily basis, but regular analyses keep them in the loop of the company’s financial position. Revenue growth rate : This measures the rate at which the company’s revenue is growing over a specific period.

Sales Hiring 95

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 95

User Pilot

NOVEMBER 30, 2023

A detailed audit reveals the state of your platforms, showing your weak points and conversion drivers. Based on the insights you generate, you can create better experiences for website visitors and users, driving more engagement, conversion, and retention. Looking to perform a CRO audit for your website and app?

SaaS Payments 90

SaaS Payments Payment Services Payment Methods Payment Solutions 90

Baremetrics

MARCH 16, 2021

Use Baremetrics , to help you generate relevant metrics for your business. 1 Why Are Growth Metrics Important? 2 Important Growth Analytics Tools for Your Business 1. Why Are Growth Metrics Important? Important Growth Analytics Tools for Your Business 1. Click here to start a free trial. Table of Contents.

Payment Methods 96

Payment Methods Payment Solutions SaaS Payments Payment Services 96

User Pilot

MARCH 5, 2024

To select the ideal tool for your needs, you must consider its features, ease of use, data visualization capabilities , integrations, and overall value for money. User behavior analytics tools are applications that track and analyze how users interact with your website or app. How easy is the integration process?

Payment Solutions 52

Payment Solutions Payments SaaS Payments Payment Methods 52

CustomerSuccessBox

JULY 14, 2021

Adoption is the phase where customers get acquainted with your product, integrate it into their workflow and learn ways to use it that maximizes their benefit. Generally, a subscription-based business, renewals, and recurring payments hold the key values. Why the Adoption Phase Matters in SaaS.

Customer Lifetime Value 52

Customer Lifetime Value Payment Features Payment Solutions SaaS Payments 52

OpenView Labs

MARCH 16, 2021

The usage-based pricing model almost feels like a cheat code —it enables SaaS companies to more efficiently acquire new customers, grow with those customers as they’re successful, and keep those customers on the platform. But the shift from pure subscription to usage-based pricing is nearly as complex as going from on-premise to SaaS.

Pricing 52

Pricing Payments SaaS Payments Payment Solutions 52

Unbounce

SEPTEMBER 16, 2021

Thousands of businesses are willing to spend unbelievable amounts of money to rank at the top of search engine results pages (SERP) and in the most relevant places for their users around the web. In 2019, small businesses spent between $9,000 and $10,000 per month on PPC , with Google making an average of $116.5 Retargeting.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

ProfitWell

NOVEMBER 15, 2019

Your subscription company should run like a well-oiled machine. Retain subscribed customers: Unlike other businesses, SaaS businesses rely on customers paying monthly or yearly for their subscription. Accounting software will keep all revenue assets organized. A tool should help you grow your business.

Retention 56

Retention Pricing SaaS Payments Payment Methods 56

Subscription Flow

NOVEMBER 17, 2023

Read more: Optimizing SaaS Revenue Management: A Comprehensive Guide Seeing the Specifics of B2B SaaS Customer Journey: Preparing for the Journey Ahead First and foremost, a business needs to make sense of all the data gathered and visualize the customer journey. Advocating: This completes the customer journey at this point.

SaaS Payments 52

SaaS Payments SaaS Payments Payment Services 52

User Pilot

JUNE 28, 2023

Kommunicate drives sales-less product adoption through product experiments and tracking adoption rates with Userpilot. Platformly uses a progress bar and empty state CTAs to simplify the onboarding process for their complex product. Tips for improving the onboarding experience : Use UI patterns to draw users towards activation points.

Onboarding 79

Onboarding SaaS Payments Payment Services Payment Solutions 79

Full Session

DECEMBER 4, 2022

Customer churn, also known as customer attrition, is the term used to describe a customer’s decision to leave your business. Churn occurs when customers stop using your product or service – for example, they stop paying subscriptions or using your service altogether. So, these metrics are two sides of the same coin.

Churn 52

Churn Payment Services Payments SaaS Payments 52

User Pilot

OCTOBER 31, 2023

Kissmetrics lets prospects customize their subscription based on their specific needs. This simplifies the decision-making process for potential customers by showcasing the options that you’d recommend. This improves the user experience and helps them compare each pricing plan without getting confused.

Pricing 85

Pricing Scale SaaS Payments Payments 85

BrightBack

JUNE 30, 2020

Today Brightback is launching Experience Manager in beta, a way subscription managers can easily implement retention tactics we’ve rigorously tested with direct-to-consumer and SaaS businesses over the past 18 months. The past decade of abundant VC capital and vanity metrics couldn’t last forever.

Payments 52

Payments Management Payment Methods SaaS Payments 52

Baremetrics

FEBRUARY 2, 2021

In this guide, you will learn why SaaS customer support is so important, how to get started, and what metrics to use to track success. A common problem customers face when dealing with a SaaS business is credit cards failing during recurring payments. The process of recovering failed customer payments is called dunning.

Customer Support 59

Customer Support Payment Methods SaaS Payments Payment Solutions 59

Frontegg

AUGUST 19, 2021

Onboarding, user management, subscriptions – let’s take a closer look at the potent self-service and PLG combo. As mentioned earlier, self-served SaaS applications are an accurate description of instant gratification, both for the developers and also for the end-user. Product-Led Growth (PLG): What’s the Noise all About?

SaaS Payments 98

SaaS Payments Payment Services Payment Solutions Underperforming Technical Team 98

User Pilot

OCTOBER 17, 2023

Behavioral data to spot trends, opportunities, and pain points so you can address areas of friction and craft a more seamless user experience. Purchase data to find conversion drivers that influence users to purchase a plan or upgrade. Then use the insights to create targeted flows for onboarding, in-app guidance , and support.

Payment Methods 85

Payment Methods Payment Solutions SaaS Payments Payment Services 85

Subscription Flow

FEBRUARY 14, 2024

Having a CRM like Salesforce for membership management allows your company’s technical staff to focus on other, more productive aspects of business management like expanding the company’s clientele and revenue. Within your CRM, payment details can be directly linked to contacts, sales, and membership records.

Payment Features 52

Payment Features Payment Solutions Payments SaaS Payments 52

User Pilot

FEBRUARY 5, 2024

But, how can you maximize this metric to attract more customers organically and cultivate product-led growth ? TL;DR Free-to-paid conversion rate measures the proportion of free trial users who upgrade to paid subscribers. Thus ensuring that only highly interested users sign up (potentially leading to higher conversion rates).

Payment Methods 52

Payment Methods Payment Solutions SaaS Payments Scale 52

User Pilot

MARCH 31, 2023

Freemium offers permanent access to a free version, with advanced features saved for paying users. Opt-out free trials require payment information upfront, which can be a turn-off for some customers. SaaS reverse trial gives users free access to the premium plan for a limited period, after which they can choose to buy or downgrade.

Strategy 86

Strategy SaaS Payments Payment Solutions Payment Methods 86

ProfitWell

SEPTEMBER 25, 2019

Your September 25th episode of Recur Now has arrived. Your top subscription news. The integrated solution will be available on the newest Arcserve Appliances in October 2019. Just days after the launch of Apple Arcade , Google predictably drops its own subscription gaming service. Always keep an eye on your users.

Payment Solutions 60

Payment Solutions Payment Services SaaS Payments Payments 60

Chart Mogul

MARCH 4, 2020

Extracting value from revenue data is a vital element in running a successful subscription business. Today, we’re excited to share the next step in the evolution of ChartMogul by launching the world’s first Subscription Data Platform. Introducing the ChartMogul Subscription Data Platform.

Payments 72

Payments Payment Features Subscription Payment Solutions 72

ChurnZero

JANUARY 4, 2019

AI has been a buzzword for a while and many businesses jumped onto the bandwagon by integrating AI into the customer journey, but customers still want to deal with a human, particularly if they need advice or help with something complex that they cannot solve on their own (i.e. Wallstreet will pay attention to Customer Success.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

Full Session

NOVEMBER 8, 2022

Session recording and replay tools are essential for user experience analysis. Finding the right tools with relevant features can be pretty challenging, given that so many tools for recording user sessions and replays are available on the market. They help you understand how to optimize your website, web app, or landing page.

Software Review 52

Software Review Technical Review Payment Solutions Payment Methods 52

User Pilot

APRIL 24, 2024

TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. It supports MRR growth and provides consistent access to your users. Tracking SaaS renewal rates enables predictable revenue, aiding financial planning and resource management for future growth.

SaaS Payments 86

SaaS Payments Retention Payment Services Payment Solutions 86

Chart Mogul

MARCH 4, 2020

Extracting value from revenue data is a vital element in running a successful subscription business. Today, we’re excited to share the next step in the evolution of ChartMogul by launching the world’s first Subscription Data Platform. Introducing the ChartMogul Subscription Data Platform.

Payments 52

Payments Payment Features Subscription Payment Solutions 52