SaaStr

OCTOBER 6, 2023

Two sentence description of what Airbnb does: They let any home or apartment owner rent out their place online. They collect the payment online and take a 15% fee for every booking. Airbnb handles the payments and gets you a guest, and now your rent is covered for the next couple of months. That’s it.

Payment Methods 212

Payment Methods Startup Payment Solutions Sales Hiring 212

Neil Patel

MARCH 12, 2021

Meanwhile, the average person has more than 80 apps on their phone. Like any business, creating an app requires laying the groundwork before launch. Here’s a five-step guide for getting ready to launch your app, including how to do your research, ways to monetize your app , and what to include in your business plan.

Payment Methods 144

Payment Methods Payment Solutions Payments Sales Hiring 144

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Want to see more content like this?

Payments 116

Payments Merchant Services Payment Solutions Payment Services 116

SaaStr

SEPTEMBER 28, 2023

Who Is WorkOS and What Do They Have To Do With Enterprise Readiness WorkOS is a developer platform designed to make it really easy to become “Enterprise ready.” When you actually sell to the Enterprise customers, you need to go into their systems and integrate with whatever they’re using,” says Grinich. It’s not an option.

Enterprise readiness 213

Enterprise readiness Payment Solutions Enterprise Payments 213

Intercom, Inc.

DECEMBER 31, 2019

Apple survived the death of Steve Jobs in October 2011 under the thoughtful stewardship of Tim Cook, and continued to essentially be the iPhone company, while branching into wearables and services. The ultimate failure of Siri to dominate the AI personal assistant game might come to be seen as its biggest miss of the decade.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

SaaStr

JUNE 20, 2019

In this session, the audience will learn about Adyen’s journey from a Dutch payments startup, to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber and Microsoft. I mean payment cultures, payment habits are, yeah, different in every country all over the world.

Payment Methods 132

Payment Methods Merchant Services Payments Payment Services 132

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. More established professionals and businesses (less students and early-stage startups). That includes: A global focus.

SaaS Payments 143

SaaS Payments Payment Solutions Merchant Services Software Review 143

User Pilot

MAY 8, 2024

It gives the product a competitive advantage, improves brand reputation, and propels revenue growth. Common needs are related to functionality, reliability, usability , integration , support, customization, and cost-effectiveness. Personalize experiences for different customer segments.

SaaS Payments 87

SaaS Payments Payment Solutions Payment Services Payments 87

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. Ceci Stallsmith – Director of Platform Marketing @ Slack.

Payments 117

Payments Scale Scaling Revenue 117

Baremetrics

DECEMBER 7, 2023

Before reading through yet another “Top-29 SaaS billing platforms” feature comparison post, decide how you want the billing tool to play with the rest of your operations stack. Do you need to build an integration between the platform and your SaaS app? You want the right tool for the job.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

yoursales

JANUARY 28, 2022

When it comes to sales technology quite often sales tech isn't picked based on what YOU need, but based on what your network have been using for their sales process. What you should be making decisions based on is, which sales processes generates the best outcomes you're after - and for your customers. Now more than ever!

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first.

Scale 148

Scale Payment Services Payment Methods Scaling 148

ChurnZero

AUGUST 14, 2020

Using third-party integrations to bring company-wide customer data into a central hub that’s designed to automate and optimize a Customer Success Manager’s output is when Customer Success really becomes a force to be reckoned with. Sales or Sales Operations. What are the benefits of integrating with Customer Success software?

Payments 87

Payments Payment Solutions Customer Success Software Review 87

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. Learn actionable monetization tips from a Product/Growth operator turned VC. Built out a bunch of the orb across product, data, analytics to do much of the same work, to drive retention and monetization.

Payments 100

Payments Pricing Compensation SaaS Payments 100

SaaStr

MAY 14, 2023

You have a presentation online that’s called Unsexy, which you’ll have to explain to me later. Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing. web services. CEO of Algolia.

Sales Hiring 225

Sales Hiring Sales Recruiting Scale Payment Methods 225

Totango

JULY 15, 2022

Detecting and protecting at-risk customers is important even in the best of times, but it is especially critical during times of economic instability when your current customer base is your greatest (and perhaps only) source of dependable revenue growth. . Total revenue at risk. Percent of revenue at risk.

Payment Methods 85

Payment Methods Payment Services Payments Payment Solutions 85

OPEXEngine

MARCH 15, 2022

High Growth SaaS Companies Get A Significant Portion of Revenues Internationally. Faster growth companies are taking advantage of overseas markets and expanding internationally faster than their slower growth counterparts—with fast-growth companies reporting almost 31-32% of revenue from international business. Why Go Global?

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Missed the session? Dare I say SaaS.

Scale 114

Scale Payment Services Payment Methods Sales Hiring 114

Neil Patel

JULY 21, 2021

This can save you much time and money as you focus on making your business more profitable. A franchise business model can also help you scale rapidly because you inherit the operation processes and framework from the licensing company. Think of the many fast-food stores you see worldwide. Repair Services.

Payment Services 121

Payment Services Payment Methods Business Payments 121

yoursales

JANUARY 29, 2021

Which sales process works best with your customer experience journey and to generate your desired outcomes? Which sales tools best support your sales process? Which sales processes generate the outcomes you're after and which tools best assist you in doing so? Mimiran – More Leads and More Deals for SMB Services Business.

Scale 104

Scale Payment Methods Payment Solutions Sales Recruiting 104

BrightBack

JANUARY 17, 2022

billing, product, CRM, support), to deploy and test personalized user experiences that actually save customers, and to hire product managers with the time to run ongoing experiments, track results, and optimize at scale.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

Subscription Flow

NOVEMBER 16, 2023

Subscription based and fixed pricing were two payment methods that had benefits but also major drawbacks such as: flexibility for the client as well as the company. Customers can pay according to the amount of a service they have used with consumption-based pricing. What is consumption based billing?

Pricing 52

Pricing Payment Features Payment Services Payment Methods 52

SaaStr

DECEMBER 12, 2022

The service you deliver. This immediate time-to-value applies to your product and the content you share on your website. As soon as users land on your website, they should get the value quickly. You want your customers to make the payment decision as soon as possible. The strategies you deploy. The marketing tone you use.

Payment Methods 173

Payment Methods SaaS Payments Company Culture Payment Solutions 173

SaaStr

NOVEMBER 21, 2020

I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. And there’s a lot of benefit to running a software as a service, in general. My account runs my website.

SaaS Payments 245

SaaS Payments Scale Payment Services Payment Solutions 245

SaaStr

AUGUST 15, 2020

Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still. And so I’m speaking specifically about the space that I’m operating in within New Relic. One, it starts high up in the sales process, right? You need to discover in the sales process. Nick Mehta: So let’s dive into the future.

Payment Methods 188

Payment Methods Merchant Services Scale Payments 188

Baremetrics

DECEMBER 7, 2023

This post will guide you through the process of building scenario-based forecasts in a SaaS financial model. Adjust your revenue forecast Base-Case scenario Worst-Case scenario Review bank balance before expense adjustments 4. Other things to consider Loans Payment terms Annual plans 7.

SaaS Payments 52

SaaS Payments Payment Services Sales Hiring Payments 52

SaaStr

AUGUST 7, 2020

360: Digital transformation marks a radical rethinking of how companies use tech, people, and operations to fundamentally change their business performance. There’s a lot of services. There’s heavy services, at least 30 to 45% versus best-in-class that want to be less than 10%.”

Payment Solutions 145

Payment Solutions Pricing Payments Payment Services 145

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. They process billions annually for platforms like Constant Contact, GoFundMe, Ecwid, Infusionsoft, Meetup, Freshbooks & Zoho. Want to see more content like this?

Payment Services 134

Payment Services Merchant Services Payment Solutions Payments 134

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. Which sales process works best with your customer experience journey? Which sales tools best support your sales process? Salesforce.com – The Customer Success Platform To Grow Your Business.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. Which sales process works best with your customer experience journey? Which sales tools best support your sales process? Salesforce.com – The Customer Success Platform To Grow Your Business.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? build smoother connections both with your prospects through optimized sales process. The cloud application service market remains a huge challenge for all newcomers. Self-Service. The same goes for the website, customer support, and user onboarding.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

ChurnZero

MAY 20, 2021

Even for more tenured Customer Success organizations, it’s an ongoing challenge to maintain consistency and perspective in your strategies and processes – keeping the customer at the center of your bustling and expanding operations. 6M to $10M of Annual Recurring Revenue (ARR) or ~10 Customer Success Mangers (CSMs). Build Phase.

Customer Success 90

Customer Success Payments Payment Services Scale 90

Baremetrics

AUGUST 30, 2021

The phone rings. If you chose not to answer the phone, you’d be in the majority. People love talking to you on the phone – just not necessarily when you’re selling something. This platform is free to use, but how will my private data be handled? It’s the sales rep from that new gym you’ve been checking out.

Payment Methods 98

Payment Methods SaaS Payments Strategy Marketing 98

Intercom, Inc.

AUGUST 29, 2019

But that’s easier said than done, which is why we’ve published our new book Intercom on Sales : a deep dive into the many lessons we’ve learned about how selling works at scale, covering everything from hiring tactics to the needs of modern buyers to fundamental processes for forecasting and managing deals. Everybody was on the same page.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

Buffer Resources

DECEMBER 14, 2023

0:00 / 0:17 1× They also tend to perform quite well – I’ve only posted a few, but they tend to be one of my top-performing formats, a win for my personal branding efforts. By sharing his experiences and opinions, Verneri adds a personal touch to the post, making it more relatable and engaging.

Social Media 125

Social Media Payment Methods Payment Solutions AI Search 125

SaaStr

DECEMBER 17, 2019

Enter the platform company. So, as a consumer, the way that you interacted with your finances in the web pre-Plaid was doing a variety of manual processes. So if you’ve ever had to start a new job and walk in with a voided check and then they take that voided check and they figure out how to process your payroll.

Payments 143

Payments SaaS Payments Banking Underperforming Technical Team 143