Intercom, Inc.

OCTOBER 31, 2019

Here are five quick takeaways: Balancing human-computer interaction has been the difference between technologies that break out and are very successful and technologies that are considered to be ahead of their time or just not the right product-market fit. It’s whether or not you can get the right human-computer interaction.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire AI 169

SmartKarrot

OCTOBER 29, 2021

The hot topic that is running around in the SaaS industry is the need for customer success to have a seat and a voice at the leadership table. This makes a case for customer success to have a seat at the leadership table. C-Suite executives need to have strong leadership and communication skills.

Customer Success 10

Customer Success Part-Time CTO CTO Scale 10

Tom Tunguz

OCTOBER 24, 2021

Great to see a lot of repeat attendees and some new ones. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. I’m Travis Bryant.

CTO Coach 129

CTO Coach Sales Hiring Sales Recruiting CTO Hire 129

Upscope

JANUARY 5, 2020

April Dunford's definition: " In order to break through the noise, companies would need to take into account their own strengths and weaknesses, then contrast them with their competitors to create a unique leadership position in the minds of customers. through the marketing mix. " Is sending and receiving mails a new shiny technology?

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

SaaStr

OCTOBER 16, 2020

What does really effective product marketing mean to Paul? Why does Paul believe that the builders are the new pro athletes? People are struggling ,as well as organizations, obviously, but they’re also super willing and keen to try new things to improve how they work. Harry Stebbings: Totally get you.

CTO Coach 173

CTO Coach Sales Hiring Software Review CTO Hire 173

SaaStr

SEPTEMBER 18, 2020

Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR. And then you keep resources on them because for the next three to six months, you’re taking feedback from customers and feeding it back into that new functionality or that new product.

Sales Hiring 244

Sales Hiring CTO Hire Scale Investment 244

OPEXEngine

JUNE 16, 2020

The 90-Day Rule , which argues that new managers need to be decisive about who stays on the teams they inherit. Most of the time, in my experience, VCs run in advice/support mode, but if a company starts to have continual performance problems, is considering a new financing, or evaluating potential exit opportunities (e.g.,

Sales Hiring 59

Sales Hiring CTO Hire Venture Capital Technical Advisors 59

SaaStr

APRIL 9, 2019

And also, we always prioritize the features requested by our existing customers over the new prospects. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. And, that was a product manager? Eric Yuan : Product marketing manager.

Sales Hiring 131

Sales Hiring Scale CTO Hire Marketing 131

Sales Hacker

NOVEMBER 4, 2019

Zvi has leadership experience across a wide range of organizations, from his various fledgling startups to large national military organizations. He co-founded and served as CTO of Safend, an endpoint security solution acquired by Wave Systems. I’m really curious to learn about new technologies that allow us to move faster.

Scale 43

Scale CTO Coach Cloud New CTO 43

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. Companies that have great, happy, productive employees do better by every single return. Or, my favorite, I’m new, this is my first time.

Part-Time CTO 262

Part-Time CTO CTO Hire CTO Coach CTO 262

SaaStr

JULY 10, 2021

At the beginning, my vice presidents were engineering, and product, and a designer. Making sure we have product market fit was effectively number one. Build the product. Get it into the market. As the evolution of the company, as we started moving up market, started selling to enterprises, it was, “OK.

Sales Hiring 255

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 255