SaaStr

NOVEMBER 2, 2019

Does it have to be in person? How should this data feedback into your product roadmap and pipeline? * Below, we’ve shared the full transcript of Harry’s interview with Krish Subramanian. inaudible 00:05:46] commerce business out of Squarespace delivering beautiful websites to contactors, freelancers, and small businesses.

Scale 128

Scale SaaS Payments Sales Recruiting Payment Services 128

ProfitWell

OCTOBER 16, 2019

The fact that there’s no standard reporting method for churn doesn’t help. Nathan Latka interviews founders and publishes their SaaS metrics on his website —the average gross churn rate of the 300 listed companies is 16.8%. For early-stage companies still searching for product-market fit, though, it depends.

Churn 55

Churn SaaS Payments Payments Payment Methods 55

Buffer Resources

OCTOBER 2, 2023

While out in the fields, she started thinking about passive income, and it occurred to her that she could teach grant writing online. Book sales: We make some money from this, but it’s more a marketing and authority building tool for the Collective. How do you decide how much to pay yourself versus invest back in the business?

Payment Methods 114

Payment Methods Sales Hiring Payments Business 114

SaaStr

MAY 9, 2019

Most people know the YC Accelerator, but YC actually has a number of programs now, including Amook, the Accelerator, a Series A program to help companies raise Series A, and a growth program to help companies expand post product market fit. Sometimes we call ourselves experts in failure. Like any good list, I have a top ten list.

Sales Hiring 167

Sales Hiring Scale Payment Solutions Banking 167

SaaStr

JULY 8, 2020

What Nobody Tells You About Seed Investing with SaaStr CEO Jason Lemkin and Cowboy Ventures Founder and Partner Aileen Lee. I think it gives us a perspective that maybe we don’t get in some other places, in addition to many great investments over the years. Personally, our team has been holding back a little bit.

Investment 160

Investment Technical Review Part-Time VPE Development Team Review 160

Andreessen Horowitz

NOVEMBER 28, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically.

Merchant Services 82

Merchant Services Payment Methods Payments Payment Solutions 82

SaaStr

JUNE 14, 2019

What does Dave believe is crucial to achieve in these in person meetings? 242: It’s the employees’ market. How to use Culture as the lever to maximize the ROI that you get out of the biggest investment your business will ever make. Below, we’ve shared the full transcript of Harry’s interview with Dave Kellogg.

Sales Hiring 142

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 142

SaaStr

NOVEMBER 21, 2020

Below, we’ve shared the transcript of Harry’s interview with Rob. And joining me in the hot seat today, we have Rob Gonzalez, co-founder and CMO at Salsify, empowering brand manufacturers to deliver the product experiences consumers demand at every point in their buying journey. My account runs my website. Harry Stebbings.

SaaS Payments 262

SaaS Payments Scale Payment Services Payment Solutions 262

Intercom, Inc.

OCTOBER 29, 2020

We’ve decided to do something a little bit different this week, and today’s episode won’t be an interview where I interview Des or vice versa, it’s just going to be a conversation between the two of us. Along the way, I guess I should say, on the personal side, I met my husband in business school.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

SaaStr

NOVEMBER 22, 2019

285: Hear about Adyen’s journey from a Dutch payments startup to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber, and Microsoft. Below, we’ve shared the transcript of Harry’s interview with Travis. What questions must you ask? Harry Stebbings.

Underperforming Technical Team 159

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 159

Tom Tunguz

OCTOBER 24, 2021

But when I was at Google, we instituted this Great Manager Awards and I would often be the person who moderated the panel of the great managers so that they could share their best practices with other folks in the organization. Who is this person? This is when Google was pretty big, say after like 15 or 20,000 people. ” Right?

CTO Coach 129

CTO Coach Sales Hiring Sales Recruiting CTO Hire 129

FastSpring

FEBRUARY 23, 2023

Needless to say, Michael knows a thing or two about helping software and big tech manage their global marketing presence. I interviewed Michael about successful global marketing strategies. Stream the Episode Highlights From The Interview 1. You can stream the full episode below or read highlights from our conversation.

Payment Solutions 126

Payment Solutions SaaS Payments Strategy Software 126

A Smart Bear

NOVEMBER 7, 2017

Early on, a 10x person can mint the company but also could be irreplaceable. A suitable replacement is too rare; it takes too long to find someone, convince them to join for almost no salary, and get them up-to-speed and productive. Suppose I have a single server that runs my website. How do you make this situation less brittle?

Payment Solutions 71

Payment Solutions Payments Payment Methods Scale 71

Sales Hacker

FEBRUARY 5, 2019

Everyone needs to understand the investment and time-frames associated with this decision. We recommend you work cross-functionally with the executive team to cover the three most crucial product readiness elements described below. 2) Product Readiness – Do you have the essential Enterprise features? 3) Market Readiness.

SaaS Payments 58

SaaS Payments Sales Hiring Payments Enterprise 58

User Pilot

JANUARY 15, 2021

This post will help you wrap your head around the main concepts in product analytics, and how to implement them to grow your product! Here are the need-to-know takeaways: What is Product Analytics? It’s the tools and methods you use to understand user behavior within your app. Product analytics is objective.

SaaS Payments 65

SaaS Payments Payment Solutions Payments Underperforming Technical Team 65

SaaStr

AUGUST 27, 2019

We invest in enterprise startups throughout the country and you know we live and breathe enterprise tech, by how much we nerd out on sales completely, with all of our enterprise portfolio companies. This is generally the first zero to $1 million in ARR, with the founder trying to find product market fit and getting those very first customers.

Sales Recruiting 132

Sales Recruiting Sales Hiring Scale Sales 132

wepay

MARCH 23, 2018

SaaS businesses tend to believe in and use aggressive growth marketing approaches – at least once they are past the phase of building product and figuring out product-market fit. But growth marketing and marketing for growth aren’t quite the same thing, and every SaaS business is unique.

SaaS Payments 40

SaaS Payments Marketing SaaS Payments 40

FastSpring

APRIL 30, 2024

Will your existing users revolt to the change and switch to a new product? In this episode of Growth Stage, we interview Fred Linfjärd of Planday about his experiences switching from a one-time billing model to subscriptions. Fred shares his thoughts on: Why digital product companies should embrace subscriptions. Jump to video.

Subscription 78

Subscription Payment Features Payments Payment Solutions 78

SaaStr

MARCH 13, 2020

Harry has also angel invested in the likes of BreathePod and Try.com. Why does Harry believe investing in customer success is far more important than customer acquisition? * Do you have to invest in it from Day 1? What mistakes does Harry see many founders make when it comes to investing in their early brand? Harry Hurst.

SaaS Payments 213

SaaS Payments Payment Methods Finance Payments 213

Intercom, Inc.

MARCH 22, 2018

This is part of an ongoing series of interviews about unlocking the potential of growth. million round of venture funding from First Round Capital and others, scaled the team, got somewhat of product/market fit, but ended up selling early to TaskRabbit. There are trade-offs between the two, and clearly their method won out.

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

SaaStr

OCTOBER 4, 2019

How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? Below, we’ve shared the full transcript of Harry’s interview with Jeppe Rindom. We also tap into the more payment ecosystem, and we have ways of earning money there. And that’s really what we invest in right now.

Scale 121

Scale SaaS Payments SMB Sales Hiring 121