Sales Hacker

OCTOBER 19, 2022

Sales compensation planning can be a tricky beast to tame — but know that you’re not alone. I asked 12 incredible sales leaders across the SaaS industry to share their biggest challenges with comp planning and how to overcome them. Related: New to sales compensation planning? Top 10 sales compensation challenges.

Compensation 94

Compensation Sales Recruiting Sales Finance 94

OpenView Labs

JULY 20, 2020

Interviewing is hard , and interviewing candidates for sales roles can be doubly so. Sales requires a mix of left- and right-brained qualities, and accurately evaluating a candidate’s skills is a challenge for hiring managers. Better interviewing = better sales teams. How not to interview for sales.

Interviewing 73

Interviewing Sales Hiring Sales Recruiting Underperforming Technical Team 73

Sales Hacker

DECEMBER 21, 2017

What is Sales Operations? Sales operations refers to the unit, role, activities and processes within a sales organization that support, enable, and drive front line sales teams to sell better, faster, and more efficiently. But perhaps more than anything else, sales operations brings a system to selling. Technology.

Scale 87

Scale Sales Recruiting Sales Hiring Technical Review 87

SaaStr

NOVEMBER 6, 2019

What’s a sample job description that I can use to recruit talent? Do this right, and a few things will happen: (1) your brand becomes aligned with the category you’re creating in a thought leadership position and (2) you begin to build an opt-in database of conversions from an audience listening to what you have to say.

Scale 108

Scale Sales Recruiting Marketplace as a Service Forecasting 108

The Angel VC

DECEMBER 12, 2018

While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years. The main reason is that your customer acquisition costs are highly front-loaded.

Sales Recruiting 106

Sales Recruiting SaaS Payments Sales Hiring Scale 106

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 171

Scale Sales Hiring Sales Recruiting Sales 171

SaaStr

MARCH 3, 2022

With over 70 million users worldwide, Zoho’s 50+ products aid your sales and marketing, support and collaboration, finance and recruitment needs—letting you focus only on your business. Outreach is the only solution provider to integrate sales engagement, conversation intelligence, and revenue intelligence into one platform.

Payments 37

Payments Payment Solutions Sales Recruiting Onboarding 37

Sales Hacker

MARCH 30, 2021

This week on the Sales Hacker podcast, we speak with Neil Ringers , EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. Scaling sales during the pandemic. How to build a winning sales team.

Scale 102

Scale Payments Technical Advisors Sales Recruiting 102

Sales Hacker

SEPTEMBER 9, 2019

This week on the Sales Hacker podcast, we speak with Ryan Lallier , Director of Inside Sales at InsightSquared. Ryan has a diverse background in Sales, with positions ranging from individual contributor to head of sales roles at companies like Dataminr, Gartner, and YayPay. Ryan’s Sales Career Journey.

Sales Recruiting 55

Sales Recruiting Scale Sales Hiring Banking 55

SmartKarrot

SEPTEMBER 9, 2022

Own the overall success of the CS function through leadership, KPIs, systems, tools, and processes. Recruit experienced Customer Success Managers, defining the appropriate functional vs. technical profile needed for the customer vertical. Work closely with Account Managers to drive customer renewals.

Sales Recruiting 19

Sales Recruiting Customer Success Technical Review Scale 19

SmartKarrot

MARCH 31, 2022

Management of renewals for subscription memberships. Develop and accomplish sales and operational revenue and profit goals and objectives to achieve Technisys’ strategic plan. Contribute to the recruiting, hiring, and development of top industry talent. Build strong executive and vertical relationships with Technisys clients.

Sales Recruiting 19

Sales Recruiting Customer Success Sales Hiring Systems Review 19

ProfitWell

APRIL 10, 2020

As uncertainties prevail, SaaS finance teams are reeling back their spend, recalculating budgets, and re-forecasting revenue projections to just keep the lights on. It’s not just for the sales crew, but also for recruiters, leadership, sales op, and beyond. With Mixmax, simplicity rules.

Subscription 59

Subscription Payment Features Sales Recruiting Finance 59

CustomerSuccessBox

JANUARY 10, 2022

A good relationship with the Sales department in order to be able to sell new services will also be highly valued by your managers. Finally, you must always be a force for proposals on the tools, client-side as well as product side, and manage ad-hoc projects if there are seasonality and slack periods. Salary range.

Compensation 52

Compensation Customer Success Trends Management 52

SmartKarrot

JANUARY 12, 2022

Collaborate with growth marketing and broader BetterUp leaders to unify all field-based account efforts and amplify outcomes. Lead hiring for BetterUp Care customer success partnering with recruiting and Care leadership. Help recruit, hire, and onboard new Customer Success Managers. Apply here: [link].

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Outsourced Development 19

SmartKarrot

JANUARY 4, 2023

Engage Sales, Solutions, and Product/Engineering to validate new business scope as it pertains to customer contract documents, technical specifications, and data analytics to ensure correct technologies are selected to support customer requirements. Responsible for the onboarding process for new accounts to ensure successful implementations.

Customer Success 19

Customer Success Sales Recruiting Technical Review Outsourced Development 19

SmartKarrot

APRIL 6, 2023

Role: Senior Manager, Customer Success Location: Munich, Bavaria, Germany (Hybrid) Organization: Rapid7 As a Senior Manager, Customer Success, you’ll manage recurring revenue in a predictable manner and produce high rates of timely renewal. Create and maintain a vibrant, customer-focused culture.

Customer Success 19

Customer Success Sales Recruiting Customer Lifetime Value Forecasting 19

Point Nine Land

DECEMBER 12, 2018

While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years. The main reason is that your customer acquisition costs are highly front-loaded.

Sales Recruiting 61

Sales Recruiting SaaS Payments Sales Hiring Scale 61

SaaStr

JUNE 21, 2023

They hired their first VP of Sales with a wonderful pedigree and experience at some of the hottest startups. Harbaugh had to sheepishly go to their new board member and tell them that instead of achieving their forecasts to go from $1M-$5, they’d be lucky to eke out $1.5M because they needed to rebuild the sales team.

Sales Recruiting 238

Sales Recruiting Sales Hiring Underperforming Technical Team Pricing 238

SmartKarrot

MAY 20, 2022

Forecast hiring needs and recruit members who are focused on delivering world class customer experience. Work collaboratively with other senior executives and departments across the company, including Product, Engineering, Sales, Finance, and others. Provide visibility to leadership on customer initiatives.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Scale 19

SmartKarrot

JANUARY 21, 2022

Work cross-functionally with sales to ensure successful deployments across Twingate’s largest deployments. Work closely with product leadership to help deliver roadmap feature requests across the entire customer base. Create and execute a talent strategy that recruits, onboards, and develops diverse talent.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Leadership 19

SmartKarrot

JANUARY 13, 2023

Role: Customer Success Specialist Location: Warsaw, Mazowieckie, Poland (Hybrid) Organization: Zowie As a Customer Success Specialist, you will manage and support the success of a portfolio of customers across the entire post-sale customer journey from kick-off to advocacy and renewal. Apply here: [link].

Customer Success 19

Customer Success Sales Recruiting SMB Forecasting 19

SmartKarrot

MAY 5, 2023

Create and implement strategies, action plans, and playbooks to enhance customer satisfaction, boost customer retention, and facilitate account expansion. Recruit, educate, inspire, and offer guidance to a group of customer success managers. Within 90 days, interact with and assume leadership of 50 accounts.

Customer Success 19

Customer Success Sales Recruiting Scale Technical Review 19

ChurnZero

APRIL 26, 2019

Whether dealing with onboarding or recruitment, every HR department hopes for a smooth and well-defined employee experience. A successful HR manager leverages metrics to forecast, track and report on new employee onboarding. For HR this involves the ‘moments that matter’ within the employee lifecycle. Blog Author: Alex Weihmann.

Onboarding 58

Onboarding Sales Recruiting Scale Sales Hiring 58

SmartKarrot

APRIL 6, 2023

Role: Senior Manager, Customer Success Location: Munich, Bavaria, Germany (Hybrid) Organization: Rapid7 As a Senior Manager, Customer Success, you’ll manage recurring revenue in a predictable manner and produce high rates of timely renewal. Create and maintain a vibrant, customer-focused culture.

Customer Success 15

Customer Success Sales Recruiting Customer Lifetime Value Forecasting 15

Sales Hacker

MAY 29, 2018

On this episode of the Sales Hacker podcast, we talk with Todd Caponi , former CRO of PowerReviews about how to sell enterprise software solutions with increased transparency in the sales process. How to evolve your sales posture given the changes in sales conversations over the last 20 years. What You’ll Learn.

Scale 41

Scale Sales Recruiting Sales Technical Review 41

SmartKarrot

JULY 4, 2022

Work closely with sales to align on strategies, renewal forecasting, coverage plans, and account opportunities (i.e., Define and develop metrics and dashboards to provide visibility and actionable insights to internal teams and leadership. opportunities and risks). Review data and usage patterns to ensure customer ROI.

Customer Success 19

Customer Success Sales Recruiting Technical Review Systems Review 19

SmartKarrot

DECEMBER 10, 2021

Role: Director – Customer Success Location: Nashville, TN, US (On-site) Organization: Rain Instant Pay As a Director of Customer Success, you will support the growth of the organization by recruiting, hiring, training, and coaching top talent Customer Success Managers.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Technical Review 19

SmartKarrot

OCTOBER 25, 2021

Build the process of working with SheerID’s largest customers and partner with Sales in developing a roadmap for revenue growth and retention. Partner with EMEA Sales Leadership to develop the plan for Customer Success expansion into that region. Identify and forecast risk as well as growth opportunities within the portfolio.

Customer Success 19

Customer Success Sales Recruiting Software Review Onboarding 19

Neil Patel

DECEMBER 17, 2020

A sales rep completes their proposal and it’s automatically routed to the right manager for review and approval. Not only is that rep moving on to their next task, the pending approval is queued up exactly where it needs to be for the manager. There are pre-made blueprints you can use for marketing, finance, sales, HR, and more.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

SmartKarrot

APRIL 21, 2021

Role model executive leadership characteristics that contribute to team-wide effectiveness. Recruit, develop and lead a high-performing team. Director, Customer Success Location: Remote, Chicago, IL, US Organization: Method Recruiting As a Sr. Provide thought leadership and executive escalation to promote growth initiatives.

Customer Success 10

Customer Success Sales Recruiting Merchant Services Scale 10

SmartKarrot

JUNE 7, 2021

Supporting the field-based new business sales team. Where new business is targeted through partnership arrangements, working with the Partnership managers, the Marketing team and the field-based sales team to ensure the proposition is relevant. Collaborate with Sales to ensure customers’ contract renewal.

Customer Success 10

Customer Success Sales Recruiting Outsourced Development Forecasting 10

SmartKarrot

MAY 25, 2021

Apply here: [link] Role: Head of Customer Success Location: San Francisco, CA, US Organization: Turn/River Capital As a Head of Customer Success, you will work with the leadership teams at 2 to 3 of the Turn/River portfolio companies to develop and implement retention and growth strategies and build operational best practices.

Development Team Review 10

Development Team Review Customer Success Sales Recruiting Outsourced Development 10

SmartKarrot

JUNE 10, 2021

Build high-level relationships with key customer contacts to grow the influence within accounts. Provide thought leadership to customers by representing background screening industry expertise. Oversee the customer transition from the Sales Team to the Customer Success team.

Customer Success 10

Customer Success Sales Recruiting Technical Review Technical Support 10

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

yoursales

JANUARY 28, 2022

Sales Stack 2022 Sales Tools for Professional B2B Sales SALES STACK 2022: Sales Tools for. Professional Sales SALES STACK. 2021: Sales Tools. Sales W hich challenges would you like sales technology to solve for your sales team? What is sales technology here to do?

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

ChurnZero

NOVEMBER 15, 2019

Analyzing performance for 2020 forecasting. It’s all about sending direct mail during the holiday and it also tends to be our highest sales quarter and therefor it’s also our highest renewal quarter. As CS, we have a really close relationship with our sales managers. So, it was actually a recruiting trigger for me.

Customer Success 40

Customer Success Sales Recruiting Scale Technical Review 40

SmartKarrot

JUNE 28, 2021

Apply here: [link] Role: Customer Success Manager, Team Lead Location: Ashburn, VA, US Organization: Stack Overflow As a Customer Success Manager, you will be responsible for customers’ growth & success via strategic development, key stakeholder management, data insights and account leadership.

Customer Success 10

Customer Success Sales Recruiting Scale Leadership 10