Events Interviewing Software Development Underperforming Technical Team 
User Pilot
APRIL 6, 2023
Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. After all, you want your newly released software to be as good as it gets when it’s finally launched, right? Poor prioritization and external pressure are also common causes. Book the demo!
Sales Enablement, SaaS and Growth
MARCH 23, 2020
Companies which don’t use mental models risk unleashing mayhem with poor choices or becoming bloated and bureaucratic by reducing the volume and speed at which decisions are made - both scenarios are undesirable and will impact growth. OKRs are a useful mental model - they make it crystal clear what people and teams should be striving for.
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User Pilot
MARCH 27, 2023
We finish with an overview of product analytics tools that your team can benefit from. Product analytics are used not only by the product team but also by the customer success and the marketing team, as well as UX designers and devs. As a result, product teams are able to make quicker decisions.
User Pilot
MAY 1, 2021
collecting and analyzing VoC data, helps your Customer Success team improve the user onboarding process. collect VoC data outside the app with customer interviews, online surveys, social media listening, product reviews, customer website behavior. in-app events. What is Voice of the Customer (VoC)? in-app session time.
GetUplift
MARCH 22, 2019
Event-based goals. Anyway, but what we do here is we work a lot with in-house teams. If your goals are event-based, which are good, or destination-based, which are bad. Your web developer’s traffic, your agency’s traffic, none of that should be in there. Events are probably just fine.
SaaStr
MARCH 20, 2019
What does Jeff mean when he says, “the developer first approach is a maturation of the supply chain of software?” How has Jeff seen his original thesis for “developer first” evolve and change with time? What does truly special customer experience look like in the developer first model? * Jeff Lawson: Sure.
Intercom, Inc.
FEBRUARY 4, 2021
Adapting to remote work and eschewing business travel has forced a change – the events of the last year has already fundamentally changed how and where we do business. We were fairly poor. So I started to develop a hankering for making money at an early age. I always loved software and developing software.
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