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How to Think of R&D Spend

Andreessen Horowitz

Most growth-stage CEOs I work with know how to tell if they’re efficiently allocating capital in every part of their budget with one glaring exception: research and development (R&D). Focus on performance management of your product and engineering teams as early indicators for what R&D investments are working, and which aren’t.

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Mental Models to Help You Grow

Sales Enablement, SaaS and Growth

Companies which don’t use mental models risk unleashing mayhem with poor choices or becoming bloated and bureaucratic by reducing the volume and speed at which decisions are made - both scenarios are undesirable and will impact growth. OKRs are a useful mental model - they make it crystal clear what people and teams should be striving for.

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What Builders Talk About When They Talk About AI

Andreessen Horowitz

Previous platform shifts show it can take decades of compounding innovations for a technological breakthrough to turn into a society-wide shift. This wave of generative AI has the sort of economics that drive market transformations For a technological innovation to spur a market transformation, the economics need to be compelling.

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Learning How to Adapt in the Sales Community with Celine North

Sales Hacker

And now she’s doing an incredible job leading a team of 13 people at Boardable. The first and only engagement and intelligence platform built by revenue innovators for revenue innovators. Take advantage of the Pavilion for Teams corporate membership. This episode of the Sales Hacker Podcast is sponsored by Pavilion.

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What Is Product Intelligence?

User Pilot

It’s what helps teams build great product experiences. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers. How cross-functional product and growth teams collaborate in real-time.

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7 Companies Show you their Customer Experience Strategy

Upscope

There are many articles on developing a customer experience (CX) strategy so seeing a range of practical examples will help put them into perspective. Easy-to-do innovations. Hard innovations such as personalisation. They don't really believe in NPS and they're willing to be bad for some customers. The weird thing?

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How to Make Better Decisions

Andreessen Horowitz

How can we operationalize a good decision process and decision hygiene into our teams and organizations? That episode was with me and Mark interviewing Annie, and was titled “Innovating in Bets” — as is perhaps also one of the signature themes of this podcast. Good decision, bad outcome — that would be bad luck.