Subscription Flow

APRIL 23, 2024

Invest in the right billing and subscription-management software to automate your workflows after carefully assessing three of the best options in the market. Understanding Paddle in 2024 Catering to more than 3000 SaaS clients in over 200 markets, Paddle is a market-leading billing and revenue management software.

Payment Solutions 81

Payment Solutions Payments Payment Services SaaS Payments 81

User Pilot

APRIL 3, 2024

TL;DR Product-led innovation emphasizes improving the product to attract customers, reducing reliance on marketing for growth. Prioritizing user experience optimization in product-led growth is crucial for creating intuitive, enjoyable products that retain customers and drive revenue growth.

Innovation 82

Innovation Payments Strategy Payment Solutions 82

Stax

MARCH 6, 2024

For businesses offering subscriptions, memberships, retainers, and other recurring services, recurring billing is a powerful solution to streamline processes and ultimately enhance revenue generation. Physical and eCommerce product subscription businesses are expected to make up 45% of the market’s value.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

Totango

AUGUST 16, 2022

Customer Retention Software Cuts Down Client Churn. Customer retention software has become essential for effective SaaS customer success strategies. A winning SaaS business model must prioritize retaining customers, which is far more cost-efficient than acquiring new clients to offset churn. What Is Customer Retention Software?

Payment Solutions 98

Payment Solutions Payment Methods Retention Software Review 98

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. Now let’s discuss the benefits of using a SaaS subscription services billing platform in your SaaS company: 1.

SaaS Payments 83

SaaS Payments Payment Services Payments Payment Solutions 83

Payrix

MARCH 20, 2024

In a market shaped by fierce competition, emerging technologies, and dominating customer expectations, B2B software companies have evaluated many angles of differentiation to keep the attention of their customers. Among the most recent strategies proving successful for software companies is Embedded Payments.

Payments 147

Payments Embedded Payments Payment Services Payment Solutions 147

Subscription Flow

MARCH 20, 2024

Read more: Your Strategy to Boost Digital Magazine Subscriptions Section 1: Understanding SimpleCirc and its Place in the Market SimpleCirc has set itself apart in today’s cutthroat market by revolutionizing circular payments and providing user-friendly solutions that expedite transactions involving several parties.

Payment Services 88

Payment Services Payments Payment Solutions Payment Methods 88

User Pilot

APRIL 29, 2024

How can you use them for better customer engagement ? TL;DR Segmentation is a process of grouping customers by shared characteristics. A market segmentation survey is a market research tool. This improves satisfaction, retention, and brand loyalty , and improves the performance of marketing strategies.

Payment Solutions 82

Payment Solutions SaaS Payments Payment Methods Payments 82

Intercom, Inc.

MARCH 10, 2022

Activate proactive engagement across your e-commerce site. Proactive engagement. No, you don’t need to be psychic – maintaining a joyful CX is made easier with platforms like FullStory. Processing payments and refunds can be trickier to automate as they require access to individual details.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

Totango

FEBRUARY 9, 2022

The contract renewal stage of the customer lifecycle is a critical component of driving retention for SaaS products. Knowing how to use technology to optimize your contract renewal process can increase your retention rates and your revenue. Following best practices to automate retention can optimize renewal rates.

Outsourced Development 93

Outsourced Development Payment Services Payment Solutions Retention 93

Subscription Flow

NOVEMBER 28, 2023

A major issue that arises, especially in the B2B SaaS business model, is how to break into the upmarket market as startups develop into scaleups that are primarily focused on increasing their market capitalization. One of the most fundamental changes any startup can go through is entering this market niche.

SaaS Payments 59

SaaS Payments Payments Business Model Payment Services 59

Casey Accidental

OCTOBER 27, 2020

In that essay , we also talked about how a more common route for a SaaS business is to become a platform. Platforms can create an immense amount of long-term value for companies, or be a minor component of their product strategy to maintain product/market fit. The Types of Platforms. Integration Platforms.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

Chart Mogul

MAY 15, 2020

SevenFifty’s VP of Finance and Operations, Jonathan Tartell tells us how they used their existing revenue data to improve financial reporting and create a compelling vision for investors. The company is bringing technology-driven innovation to this huge but antiquated market. The Challenge: Track revenue metrics and act on them.

Payment Features 52

Payment Features Payments Engagement Subscription 52

Chart Mogul

MAY 15, 2020

SevenFifty’s VP of Finance and Operations, Jonathan Tartell tells us how they used their existing revenue data to improve financial reporting and create a compelling vision for investors. The company is bringing technology-driven innovation to this huge but antiquated market. The Challenge: Track revenue metrics and act on them.

Payment Features 52

Payment Features Payments Engagement Subscription 52

SaaStr

DECEMBER 5, 2022

Yet, funded startups can learn a lot from the bootstrapped ones to grow smoothly and generate revenue. Allissa and Patrick believe that SaaS founders—bootstrapped or not—can pull six key levers to significantly impact their businesses. . Lever #1: Tactical retention. This is where SaaS companies generate most their revenue.

Payments 130

Payments SaaS Payments Payment Solutions Venture Capital 130

Casey Accidental

NOVEMBER 28, 2023

I’ve had the pleasure of speaking at TCV’s Engage Summit the past two years. After product/market fit, most companies’ obsession is not thinking about how to create their next amazing product. As I have discussed in previous essays , product/market fit can be hard to interpret at the time. Also, I publish on Substack now!

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. Ultimately, the purpose of generating revenue is what gets you in the business loop. Why is it important?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

Stax

JANUARY 3, 2024

Around since the 2000s, mPOS systems have come a long way from their origin as a glitchy solution used primarily by micro-businesses to process payments. Today, they’re known for their robust services, enhanced security, user-friendly interfaces, and the integration of advanced data analytics.

Point of Sale 88

Point of Sale Payment Solutions Payment Methods Payment Services 88

Blulogix

APRIL 12, 2024

This final blog post underscores how leveraging the inherent intricacies of subscription billing can propel businesses towards increased revenue, enhanced profitability, and elevated customer satisfaction. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

Payment Features 52

Payment Features Subscription Payments B2B 52

Intercom, Inc.

NOVEMBER 30, 2021

Powered by a modern business messenger , it scales your ability to answer more questions from more customers without increasing headcount, budget, or hours logged. It can also shift the outdated business perception of your support team from a “cost center” to a core value driver. Integrated knowledge base. Proactive messaging.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Baremetrics

JULY 23, 2021

Pipedrive is a Customer Relationship Management (CRM) platform. CRMs help organizations manage interactions with current and potential customers, increase sales productivity, and improve conversion and retention rates. Here at Baremetrics, we use Pipedrive CRM because its powerful toolkit helps us sell better and faster.

Payments 98

Payments Payment Methods Payment Solutions Payment Services 98

FastSpring

JANUARY 26, 2024

And at a company like Sideways 6 — whose product is an idea management software to help organizations engage people and foster innovation — that emphasis on collaboration gets even louder. How CS impacts your ARR, product value, and marketing. And much more! Jump to highlights. Listen to the episode to hear more details.

Customer Success 144

Customer Success VP of Engineering Payments Payment Methods 144

Subscription Flow

DECEMBER 14, 2023

Membership programmes, the foundation of innumerable prosperous Internet businesses, not only improve client retention but also open doors to higher sales and greater brand loyalty. WooCommerce is a potent e-commerce platform that companies may take advantage of features to easily set up and maximise membership programmes.

Payment Methods 52

Payment Methods Payments Payment Features Payment Solutions 52

OpenView Labs

DECEMBER 21, 2020

Companies will make retention a priority: customer retention, training retention and institutional knowledge (or history) retention.”. Ryan Dunagan, VP of Marketing at Spotio. The prevailing go-to-market structure for SaaS companies in the last decade is through an inside sales team. Stuff gets missed.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

User Pilot

FEBRUARY 25, 2024

The former tracks trends for software users , while a consumer behavior trend mainly refers to online shopping, such as buy-now-pay-later payment methods. Predictive analytics are driving business decisions such as product and marketing strategy. User behavior is primarily focused on SaaS platforms and how users leverage them.

SaaS Payments 92

SaaS Payments Trends Payment Solutions Payment Methods 92

Payrix

APRIL 2, 2024

A comprehensive Embedded Payments strategy isn’t complete without value added services. But, as a software platform, what value added services should you be considering? And when should you start thinking about these solutions and infusing them into your payment ecosystem and experience?

Payments 124

Payments Embedded Payments Merchant Services Payment Services 124

Neil Patel

DECEMBER 8, 2020

In 2017, Facebook launched its answer to the burgeoning streaming video market: Facebook Watch. and added a ton of features for brands and marketers. In this post, I’ll dive deep into how to use Facebook Watch for marketing, now that the platform has matured. Content on Facebook Watch. Scripted Content. Music Videos.

Payments 129

Payments Payment Methods Mobile Engagement 129

User Pilot

APRIL 29, 2024

TL;DR The SaaS renewal process involves a series of actions on/before the renewal date that lead to a customer’s renewal. A good SaaS renewal strategy helps drive customer retention , increases the customer lifetime value , and improves your monthly recurring revenue. Increase monthly recurring revenue.

SaaS Payments 77

SaaS Payments Business SaaS Payment Solutions 77

BrightBack

FEBRUARY 6, 2020

In this report, we've surveyed over 400 subscription businesses to better understand how the industry is approaching and prioritizing customer retention. We found subscription companies have completed a shift in focus toward retention over acquisition, but still struggle to execute and engage their customers across teams and systems.

Retention 120

Retention Subscription Payment Features Payment Methods 120

User Pilot

JULY 20, 2023

Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet. Track feature usage to understand customer engagement. Apply gamification principles to enhance user engagement. Poor onboarding. Bad customer service.

Churn 80

Churn SaaS Payments Payment Solutions Payments 80

CustomerSuccessBox

APRIL 7, 2022

It’s undeniable that the SaaS model works differently and attracts revenue on a monthly or annual basis, unlike the on-premise software that deals with one-time payments. But with effective customer success, it’s possible to attain those extra gains from the SaaS revenue model. Stay tuned and read on to incur extra SaaS revenue.

Customer Success 98

Customer Success Payments SaaS Payments Revenue 98

User Pilot

FEBRUARY 22, 2024

According to Havard Business Review, customer acquisition requires 5 to 20 times more resources than customer retention. This article will walk you through 15 practical strategies to improve customer retention , boost loyalty, and ensure customer satisfaction. What is customer retention? Book a demo to get started!

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. Expansionary revenue.

Merchant Services 68

Merchant Services SaaS Payments Payment Features Payment Services 68

User Pilot

DECEMBER 7, 2023

Data is the backbone of modern marketing. Thus, properly harnessing data-driven insights is key to achieving product growth and business success. It will also guide you through uncovering and harnessing these insights in your SaaS business. When businesses collect and analyze data (from customers, marketing, etc.),

Payment Methods 88

Payment Methods SaaS Payments Data Payments 88

User Pilot

MARCH 5, 2024

You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth. To select the ideal tool for your needs, you must consider its features, ease of use, data visualization capabilities , integrations, and overall value for money.

Payment Solutions 52

Payment Solutions Payments SaaS Payments Payment Methods 52

Payrix

MARCH 12, 2024

Embedded Payments have become a popular initiative among vertical specific software companies looking to deliver a more seamless customer experience, introduce new revenue into the business, and stay competitive in today’s digital world. How do they think about attaching payments to those existing customers?

Payments 100

Payments Embedded Payments Merchant Services SaaS Payments 100

User Pilot

MARCH 23, 2023

The key difference is that customer churn measures the number of customers a business lost, whereas revenue churn measures the revenue lost due to customer churn. Reducing churn is critical for SaaS because it cuts back customer acquisition costs and increases customer retention. Want to reduce customer churn?

SaaS Payments 90

SaaS Payments Churn Underperforming Technical Team Payment Methods 90