Remove Engagement Remove Innovation Remove Marketplace as a Service Remove Underperforming Technical Team
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Mental Models to Help You Grow

Sales Enablement, SaaS and Growth

Companies which don’t use mental models risk unleashing mayhem with poor choices or becoming bloated and bureaucratic by reducing the volume and speed at which decisions are made - both scenarios are undesirable and will impact growth. OKRs are a useful mental model - they make it crystal clear what people and teams should be striving for.

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PODCAST 154: Guided Selling with Neil Ringers

Sales Hacker

Guided selling and engagement. How to build a winning sales team. Developing A Winning Sales Team [16:24]. Today’s sponsor is Outreach , the number one sales engagement platform. Outreach revolutionizes customer engagement by moving away from solid conversations to a streamlined and customer-centric journey.

Scale 102
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HubSpot’s Michael Redbord on staying in touch with your customers as you scale

Intercom, Inc.

But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Michael Redbord has an answer for that.

Scale 188
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The 6 Best Ways for Building SaaS Customer Loyalty

Totango

We’ve outlined six focus areas that will help you improve customer engagement and retention : Rapid onboarding. You can consider your customer to be in the onboarding phase right up until they start to gain value from your products and services. After all, you want them extract value out of the products and services you sold them. #2.

SaaS 74
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How to Get Started With Video Marketing

Neil Patel

Better engagement on your social media posts? So many companies are trying so hard to be innovative that they don’t pay attention to the tried-and-tested content types that already work. As time goes on, you’ll develop a stronger understanding of what type of video content works and what doesn’t. More sales? A higher CTR ?

Marketing 145
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SaaStr Podcasts for the Week with Jennifer Tejada, Ben Chestnut, and Jason Lemkin

SaaStr

Join PagerDuty’s CEO, Jennifer Tejada, as she discusses the need for agility and innovation and how automation is aiding adaptability and allowing enterprises to surge ahead. Jennifer Tejada: Slack, which has become an online collaboration lifesaver for many of us at work and also a social environment for us to engage with our peers.

Scale 163
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Gong’s Linda Lin on customer success strategies for moving upmarket

Intercom, Inc.

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. So how do you create a strong, enterprise-ready team? Not just support on steroids: How to build a customer success team.

Scale 177