SaaStr

JULY 18, 2025

Dear SaaStr: How Should I Build Our First Sales Comp Plan? Creating a sales commission plan is critical for motivating your team and aligning their incentives with your company’s goals. Here’s how to approach it, step by step, along with some best practices: 1. Start with the Basics: Commission Structure Base + Commission : Most SaaS companies pay a modeset base salary plus commission.

Scale

ChurnZero

JULY 18, 2025

Quick summary: Everboarding is a continuous, adaptive approach to customer engagement that extends onboarding across the full customer journey. By personalizing support and education over time, everboarding helps CS teams increase retention, reduce churn, and deliver ongoing value. A comprehensive onboarding strategy is still at the top of any customer success team’s list.

Onboarding

SaaStr

JULY 18, 2025

A lot of folks ask why our SaaStr AI on our homepage is so good. Look, I get it. Everyone’s launching AI tools these days. Most of them are pretty mediocre. Some are downright terrible. But ours actually works. Really works. So what’s the secret? The Foundation: 18 Million Words of Training Data First, the obvious part. Our AI has been trained on 18,000,000 words of SaaStr content.

AI

Clouded Judgement

JULY 18, 2025

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now The Return of the Point Solution Different type of post this week. Instead of macro commentary, market commentary or some specific piece of AI commentary, I thought I’d treat this weeks post more as a personal journal entry.

Cloud

Speaker: Kenten Danas, Senior Manager, Developer Relations

ETL and ELT are some of the most common data engineering use cases, but can come with challenges like scaling, connectivity to other systems, and dynamically adapting to changing data sources. Airflow is specifically designed for moving and transforming data in ETL/ELT pipelines, and new features in Airflow 3.0 like assets, backfills, and event-driven scheduling make orchestrating ETL/ELT pipelines easier than ever!

Data

USIO

JULY 18, 2025

Buy Now Pay Later (BNPL) is no longer just a buzzy trend in e-commerce—it’s a strategic tool. As more businesses explore flexible payment offerings, it’s critical to understand how BNPL impacts one of your most vital metrics: cash flow. For companies offering or integrating Buy Now Pay Later, the ripple effects on liquidity, forecasting, and vendor management can be powerful.

Payments

How To Buy Saas

JULY 18, 2025

For years, electronic health records (EHRs) have been a source of both progress and frustration in the healthcare industry. While they’ve improved access to patient data and compliance documentation, many providers still find them clunky, time-consuming, and disruptive to patient care. But that’s changing—fast. Thanks to a new generation of intelligent agent systems , EHR software is no longer just a digital filing cabinet.

Software Review

USIO

JULY 18, 2025

Insights from Usio on What’s Changing, What’s at Stake, and What Comes Next The Digital Disbursement Mandate Is Here Paper checks from the federal government are on their way out. In March 2025, a sweeping executive order was signed requiring that all federal payments must be made electronically by September 30, 2025. That includes everything from IRS refunds and Social Security benefits to vendor payments, disaster aid, and more.

Payment Services

Sales Hacker

JULY 18, 2025

Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ to scale their companies and careers. GTMnow shares insight around the go-to-market strategies responsible for explosive company growth. GTMnow highlights the strategies, along with the stories from the top 1% of GTM executives, VCs, and founders behind these strategies and companies.

AI Search

The Moz Blog

JULY 18, 2025

Is your Google Search Console showing a trend of plummeting clicks and soaring impressions? Welcome to "The Great Decoupling," a seismic shift in how people are using the web driven by AI Overviews. In this episode of Whiteboard Friday, Tom explains how AI is fundamentally changing user behavior and what it means for your website's strategy. Discover if you should embrace impressions as a new metric or fight to reclaim your clicks in this evolving search landscape.

AI Search

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Underinvesting in software testing costs more than you think, and now you can prove it. This guide helps you quantify hidden costs like developer time, support overhead, tech debt, and lost revenue. Use the companion calculator to model your own data, and present your findings with a ready-to-edit presentation template. Whether you're making the case to leadership or validating outsourcing, this toolkit gives you the numbers and tools you need.

Outsourced Development

How To Buy Saas

JULY 18, 2025

The pressure on healthcare organizations to remain profitable while delivering high-quality care has never been greater. Between rising operational costs, staffing shortages, and evolving payer policies, practice managers are searching for ways to do more with less. Enter AI-powered medical billing. In 2025, artificial intelligence isn’t just a buzzword—it’s a practical tool reshaping how providers manage their revenue cycles.

Payments

Teamgate

JULY 18, 2025

Explore a scientific approach to sales that emphasizes emotional connections, strategic questioning, and incremental commitments for better results.

Sales

How To Buy Saas

JULY 18, 2025

Running a private clinic in 2025 requires more than just great clinical care—it demands operational excellence. From managing appointments and documentation to navigating insurance complexities and staying compliant, today’s healthcare landscape calls for tools that go beyond basic administration. That’s where modern practice management tools come in.

Payment Solutions

SaaStr

JULY 18, 2025

We Analyzed 6,586 CEOs to Find Out How Many Direct Reports They Actually Have The data on CEO span of control, broken down by company size TL;DR: CEO direct reports scale dramatically with company size — from 5 at small companies to 15+ at large enterprises. But the variation within each size category is massive, suggesting no universal “right” answer.

Scale

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

Data