Thu.Nov 01, 2018

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Are your partnerships useless?

Practical Advice on SaaS marketing

Partnerships can be a good thing for software-as-a-service (SaaS) companies. They can deliver more value to customers, without requiring lots more work from your internal development team. For marketers, a partner could provide credibility, broaden exposure, find leads, and even win deals. That’s if they’re done well. Too often though, partnerships don’t deliver as promised.

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How To Set-up Effective Split Testing For Your SaaS Company

Incredo

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The Very First Question a Customer Success Team Needs to Ask

TriTuns

If you are like many customer success managers, you are probably extremely focused on the question, “Will our customers be successful with OUR software”. You and your team probably ask yourselves what you, as a customer success professional, need to do to ensure the customer is successful using your product. But there is a more important, more fundamental question you need to ask first.

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How to Solve the Scale-Productivity Paradox of a Fast-Growing SDR Team

Sales Hacker

The post How to Solve the Scale-Productivity Paradox of a Fast-Growing SDR Team appeared first on Sales Hacker.

Scale 54
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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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The Very First Question a Customer Success Team Needs to Ask

TriTuns

If you are like many customer success managers, you are probably extremely focused on the question, “Will our customers be successful with OUR software”. You and your team probably ask yourselves what you, as a customer success professional, need to do to ensure the customer is successful using your product. But there is a more important, more fundamental question you need to ask first.

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Tj Randall on Delivering Customer Success for Fortune 500

CustomerSuccessBox

The secret of successful managing is to keep the five guys who hate you away from the four guys who haven’t made up their minds. —?Casey Stengel. What is Customer Success? Is it maximization of value to the customer right from onboarding to the stage where the customer becomes a product champion? Or is it the delivery of the desired outcome? Come to think of it every customer gets onboard a platform with the goal of meeting certain desired outcomes.

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What B2B Buyers Really Want You to Know

Sales Hacker

The post What B2B Buyers Really Want You to Know appeared first on Sales Hacker.

B2B 61
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Why You Should Throw Your Sales Playbook in the Trash (And What to Use Instead)

Sales Hacker

Sales is an extraordinarily difficult job. It requires a level of mental toughness that many cannot even fathom. Because it such a challenging role, salespeople deserve the best sales resources and tools to help them succeed. Yet, they don’t get them. In fact, today’s sales resources are sorely lacking. Consider the centerpiece of any sales resource kit: the sales playbook.

Sales 74