Totango

MAY 14, 2021

Customer retention is the keystone in any customer success strategy. There are many different types of customer retention metrics that one can track. Which customer retention metrics have the biggest impact on your business? Here are five of the most important ones and how to calculate them. Customer Retention Rate. Your most fundamental key performance indicator for tracking and managing retention is your customer retention rate (CRR).

Metrics 65

Metrics Retention Software Review Customer Lifetime Value 65

The Daily Egg

MAY 14, 2021

At a minimum, every website needs two things—a domain name and web hosting. These are both required to have a live site with real visitors. It’s common for beginners to have some misconceptions about these two components of running a website. The terms are often confused with each other and incorrectly used interchangeably. If you’re […]. The post Domain Name Vs.

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315

SaaStr

MAY 14, 2021

No matter how well you are doing post-Initial Traction in SaaS … you can almost always do at least 10-15% better. Pretty much almost always. Because there’s almost always more you can optimize, if nothing else. I’m not saying it’s easy. It’s hard to get that last bit of growth out of the engine. But it almost always can be done if you force yourself to work even that much smarter and harder.

Sales Hiring 269

Sales Hiring Scale Engineering Customer Success 269

The Daily Egg

MAY 14, 2021

Want to end up higher in Google’s search results? Defining your keywords and meta descriptions for each of your posts in WordPress is a great way to step up your SEO strategy. If you’re new to WordPress or SEO, it might seem like a daunting task. But after you’re done reading this guide, you’ll be […]. The post 8 Easy Steps to Add Keywords and Meta Descriptions in WordPress appeared first on The Daily Egg.

Strategy 280

Strategy 280

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Payments

SaaStr

MAY 14, 2021

We’re back!! The first major B2B tech event since … well … since Feb 2020 is here! The 7th SaaStr Annual!! Sep 27-29 in SF Bay Area!! What can we expect? A lot of what has made SaaStr Annual great since 2015. A bunch that is new. As things have changed. All outside + open air. Festival style. The event will be an outdoor event at the San Mateo County Fairgrounds instead of inside a convention center.

Cloud 212

Cloud B2B SaaS Pricing 212

Neil Patel

MAY 14, 2021

How often do you see ads asking a question? Whether you notice or not, plenty of PPC ads utilize questions to get more engagement. The questions can be literal or rhetorical, but either way, they’re trying to get you to click so you can learn the answer. Does this method work for PPC campaigns ? In this article, we’ll discuss why you should consider asking questions in your PPC ads and provide tips about best practices in doing so.

Engagement 104

Engagement Travel Social Media Branding 104

Chargify

MAY 14, 2021

Your value metric is the bedrock of your pricing model, determining the what and how of your pricing. It’s how you answer two questions. “What does your customer want?" and "What do they think is fair to pay for it?”. The post How to Find Your SaaS Product’s Best Value Metric appeared first on Chargify.

Metrics 84

Metrics SaaS Pricing 84

ChurnZero

MAY 14, 2021

How to Define, Measure, and Advocate for Customer Success Operations. Have you ever wondered: What’s the difference between Customer Success Management and Operations? When should I add Customer Success Operations and how do I advocate for the role? What goals, metrics, and tools does Customer Success Operations use? If so (like the rest of the Customer Success world), then this article is for you.

Customer Success 81

Customer Success Scale Sales Hiring Retention 81

User Pilot

MAY 14, 2021

Growing numbers of SaaS companies are adding an onboarding survey to their customer sign-up flows. Those that do often gain insights into the needs of their customers, which ultimately translate into an improved product experience for users, higher activation and greater retention. But what distinguishes a good onboarding survey from other types of business intelligence?

Onboarding 52

Onboarding SaaS Payments SaaS Underperforming Technical Team 52

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

SaaS Metrics

MAY 14, 2021

First of all, let’s talk about definitions. The “cheap” game itself means almost nothing. The modern gambling and gaming industry has a lot of surprises here. You can find some free slots no download — but will they be cheap? You can spend a ton of money on every slot without any guarantee of. Read more. The post Top 7 Cheapest Computer Video Games first appeared on SaaS Metrics.

Metrics 52

Metrics SaaS 52

Neil Patel

MAY 14, 2021

Copywriting is hard. Whether you’re writing product descriptions or PPC ads , there’s a huge volume of work involved, and the repetitive nature of the tasks can drain your creativity. Could you give a machine a few instructions and let it generate engaging copy while you focused on more pressing tasks? Well, now it’s possible, thanks to AI copywriting tools powered by machine learning.

AI Search 143

AI Search AI Scale Social Media 143

SaaS Metrics

MAY 14, 2021

With more and more businesses moving online with each passing year, the competition has never been fiercer, and businesses are finding it increasingly more difficult to attract customers. While it might be true that online businesses take longer to fail than physical businesses, that isn’t a prospect that any business owner wants. Read more. The post Online marketplace: how to increase customers first appeared on SaaS Metrics.

Metrics 52

Metrics SaaS Business 52

Baremetrics

MAY 14, 2021

Customer segmentation is the process of dividing your customer base into groups based on common characteristics. The customer segmentation process helps you understand who your target audience is, refine your customer experience and reduce churn. While you can use a CRM or spreadsheet to determine customer segmentation, it’s much easier to leverage an automated customer segmentation system that combines behavioral and demographic data.

Customer Lifetime Value 103

Customer Lifetime Value Social Media Churn Subscription 103

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

SaaS Metrics

MAY 14, 2021

Is a serious relationship a norm today? No, it is not because most people tend to create a part-time relationship, however, it does not mean that true love does not exist. Long-term relationships are becoming a rarer and rarer phenomenon which is not that good if compared with a serious relationship. There. Read more. The post Find out Whether the Relationship Is Serious & Should You Move on with Her first appeared on SaaS Metrics.

Metrics 40

Metrics SaaS 40