Baremetrics

JANUARY 22, 2020

In 2018 we launched a product called Baremetrics Intros, which essentially helped companies and investors find each other based on their actual data instead of just who they knew. Three months later… we shut it down. It was, commercially, a failure. We just couldn’t get any investors (our target) to fork over any cash. We opted to shut it down instead of going deeper down an already risky rabbit hole.

Software Review 137

Software Review Banking Business Pricing 137

Sales Hacker

JANUARY 22, 2020

If you think sales is a simple job, I have a few hundred professional connections who would like a word with you. There’s a common idea that salespeople are only judged on their quota. But as straightforward as their metrics may be, their jobs are anything but simple. There’s a range of key skills that separate the best from the rest, and success belongs to companies who can identify and hire reps who have those precious skills.

Sales Hiring 76

Sales Hiring Interviewing Underperforming Technical Team Sales Recruiting 76

ChurnZero

JANUARY 22, 2020

ChurnZero Enhances Customer Success Capabilities with Zendesk Support Integration. ChurnZero’s integration with Zendesk brings the Customer Success and Support teams closer together than ever before. . It seems like it would be a given that Customer Success should be BFFs with Support as they are both customer facing teams. However, since these teams typically work out of different software platforms, it’s easy to fall into the trap of becoming siloed.

Customer Success 72

Customer Success Customer Support Engagement Data 72

OpenView Labs

JANUARY 22, 2020

Industry pundits have been writing about the “death of the CIO” for decades. In 2000, Harvard Business Review asked if CIOs had become obsolete. In 2008, InformationWeek painted a bleak picture of CIOs under siege. And in 2018, Forbes published a piece focused on passing the crown from CIOs to DBMs (digital business officers). All that, and the CIO is still standing.

Technical Review 53

Technical Review Scale B2C compliance 53

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IT World

JANUARY 22, 2020

In tech circles, we have two primary faults: We’re overly eager to usher in the future and ironically too quick to disregard it when it doesn’t come as fast as we projected. Take, for example, two persistent myths making the rounds today: First, that cloud spend is sending data center spending off a cliff and, second, that AI is overhyped snake oil that mostly fails enterprise buyers.

AI 56

AI Cloud Machine Learning Artificial Intelligence 56

OpenView Labs

JANUARY 22, 2020

Leela Srinivasan, SurveyMonkey’s CMO, is no stranger to experimenting with marketing tactics to get products into the hands of users. Learn how SurveyMonkey made the shift from consumer to enterprise (and the lessons learned along the way), how they use traditional marketing channels with a viral product, tips for developing a GTM function within a PLG company and more.

Enterprise 40

Enterprise Development Marketing 40

CloseSaaS

JANUARY 22, 2020

Any salesperson knows that you want to make it easy for the prospect to take the next move.

Sales 52

Sales 52

Sales Hacker

JANUARY 22, 2020

The post Battlecard Adoption Playbook: How to Get Sales to Use (and LOVE!) Your Battlecards appeared first on Sales Hacker.

Sales 43

Sales 43

Totango

JANUARY 22, 2020

This week, Totango launched Dynamic Assignment , a new innovation that taps into a fluid group of specialists throughout the enterprise and matches their expertise with the specific needs of customers. Dynamic Assignment automates this matching process, enabling enterprises to effectively address thousands of customer needs at any one time. It delivers a more personalized, precise customer success experience at scale, which can lead to increased revenues and customer retention for enterprises. .

Customer Success 62

Customer Success Scale Outsourced Development Enterprise 62

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation