SaaStr

FEBRUARY 14, 2020

Q: What is the typical timeline for selling a company? For both my start-ups as a founder, the timeline was 5 years. And also 60 days. What I mean is, in both cases, we “met” the acquirer (public companies) about 5 years before we were acquired. That gave them a chance to meet up, learn about us, and see us grow into the valuations. And when the timing was right (for different reasons) — the actual transactions took about 60 days from “We’d interested in build / buy / partner” to a signed purc

Government 164

Government Acquisition 164

Totango

FEBRUARY 14, 2020

Talk of customer success (CS) abounds in today’s customer-centered economy. It’s vital, as it is the CS team that works with customers after that critical first sale and keeps them coming back for more. Customer success and marketing are typically two distinct teams that do not seem to be directly connected, but in fact, the more effectively the two collaborate, the more successful your customers—and your enterprise—will ultimately be.

Customer Success 98

Customer Success Marketing Software Review Enterprise 98

Nimble - Sales

FEBRUARY 14, 2020

This Valentine’s Day, everyone is trying to brainstorm ways to engage in more meaningful relationships with those they care about the most. We’re not trying to get mushy, here. We’re strictly talking about the relationship between business owners and their customers. In order to get in the spirit, we asked 25 friends of Nimble to […]. The post 25 Experts Share Their Tips on Winning the Hearts of Your Customers in 2020 appeared first on Nimble Blog.

Engagement 126

Engagement Business 126

ChurnZero

FEBRUARY 14, 2020

6 Ways to Spread the Customer Love. Did you know the iconic Sweethearts candies started out as lozenges? This may not sound like a far stretch for a candy that’s notoriously likened to Tums. (Nothing says “Kiss Me” like the taste of a chewable antacid, am I right?) Undergoing a bankruptcy-induced hiatus last Valentine’s Day (which strikingly, and rather strangely, garnered public outrage and media coverage), the conversational hearts turned controversial after arriving back in stores this year n

Underperforming Technical Team 64

Underperforming Technical Team Software Review Technical Review Systems Review 64

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IT World

FEBRUARY 14, 2020

AIops (artificial intelligence for IT operations) is one of those cool buzzwords that is actually part of another buzzword: cloudops (cloud operations), which is a part of the mother of all buzzwords: cloud computing. The concept of AIops and the tool category of AIops are really the maturation of operational tools in general. Most of those in the traditional ops tools space, at least in the past few years, bolted an AI engine onto a tool and called it AIops. [ Also on InfoWorld: Artificial inte

Artificial Intelligence 64

Artificial Intelligence AI Cloud Engineering 64

SaaStr

FEBRUARY 14, 2020

Ep. 307: Jaleh Rezaei is the Founder & CEO @ Mutiny, the startup that allows you to personalize your website for each and every visitor. Jaleh has raised from some of the best in the early stage business with Mutiny including the likes of Y Combinator, Uncork Capital and Cowboy Ventures on the fund side and then Mathilde @ Front, Henrique @ Brex and Shan-Lyn Ma @ Zola on the operator side.

Scale 185

Scale Sales Hiring B2B Scaling 185

Sales Hacker

FEBRUARY 14, 2020

With over 660 million members , LinkedIn is undoubtedly one of the most relevant social platforms for sales professionals. We’re able to connect with buyers in just a few clicks, but the question is, are we taking full advantage of this platform to engage our audience and build relationships? Traditional social selling is too focused on selling. Our inboxes are filled with unsolicited LinkedIn messages from sellers trying to push their products and services.

Strategy 117

Strategy Social Media Leadership Sales Funnel 117

ProfitWell

FEBRUARY 14, 2020

These days, every time you look at a pricing page, it seems there are three to five options staring back at you. Sometimes, you can’t help but wish for an easier way to buy SaaS. After all, as consumers, we enjoy many subscriptions and services that come with a simple, one-size-fits-all bill. It’s no secret that tiered plans are rapidly becoming the gold standard of pricing for SaaS.

Pricing 59

Pricing Technical Cofounder Scale New CTO 59