IT World

MARCH 17, 2023

(Microsoft is a client of the author.) Microsoft has unveiled its 'Copilot' generative AI for Office and I believe it is as big a game changer as the launch of Windows (and I was the launch analyst for Windows when I started my career).

AI 100

AI 100

SaaStr

MARCH 17, 2023

Ok get EXCITED for SaaStr Europa 2023 , this time in London! We’ll looking forward to hosting 4,000 SaaS founders, execs and VCs in hip East London at Tobacco Docks across 2 packed days, 6-7 June. About 70% of our sponsorships are sold out, but we’ve got some good stuff left!

SaaS 251

SaaS 251

ChurnZero

MARCH 17, 2023

Losing a customer champion is the single biggest leading predictor of customer churn. “It’s It’s good news and it’s bad news,” says Ali Cudby , founder and CEO of Alignmint Growth Strategies. “It’s It’s good news because it’s a line in the sand. You know when it happens and can get ahead of it.

Churn 98

Churn Retention Software Engagement 98

SaaStr

MARCH 17, 2023

Buying software has changed significantly over the past 27 years. Despite the economic headwinds we’ve seen, buyers still buy a lot. The average mid-size company has 111 SaaS applications. By next quarter, that’s estimated to rise to 119.

Azure 209

Azure AWS Software Benchmarks 209

Advertiser: Infinicept

The terms embedded and integrated sound pretty similar. And they are, in some ways. Both have to do with getting payment capabilities closer to the process they're associated with and improving the customer experience. But there are important differences.

Payments

Crafty CTO

MARCH 17, 2023

I’ve been trying to write a comprehensive, buttoned-up “AI Update,” covering all this month’s AI developments. But nearly every day, there’s been something new that’s at least important and sometimes game-changing.

AI 98

AI New CTO CTO CTO Coach 98

User Pilot

MARCH 17, 2023

Your product needs to serve your customers, and a customer needs and wants analysis helps to ensure you are addressing all customer pain points. These insights can inform your product development and keep a pulse on any changes in your customer’s needs and wants.

Trends 92

Trends Data Pricing Onboarding 92

Andreessen Horowitz

MARCH 17, 2023

In “The Space Age” , I wrote about the importance of mankind extending our reach into the stars. Moreover, I suggested that America is — and should remain — the leader in this endeavor. It was, in many ways, an … The post Space: A Market Map appeared first on Andreessen Horowitz.

Marketing 130

Marketing 130

Clouded Judgement

MARCH 17, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! What Happened at SVB? I want to start by saying I’m no banking expert.

Cloud 130

Cloud Banking Investment Revenue 130

User Pilot

MARCH 17, 2023

How do you perform a customer churn analysis that gives you the necessary insights to boost retention and grow your SaaS business ? In this article, we cover how to measure and analyze churn to gather actionable data. Plus, learn four efficient strategies to lower your churn rate.

Churn 87

Churn SaaS Payments Customer Lifetime Value SaaS 87

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Why does dashboard design matter? Because it can be the difference between users embracing your product or ignoring it altogether. Avoid common pitfalls by mastering these dashboard design best practices.

User Experience

IT World

MARCH 17, 2023

The chatbot’s integration will allow enterprise users to get notifications about events such as security risks and the status of system health from within Teams, and also let them run command line interface commands to run notebooks to address issues

AWS 117

AWS Enterprise Systems Review 117

ChurnZero

MARCH 17, 2023

Losing a customer champion is the single biggest leading predictor of customer churn. “It’s It’s good news and it’s bad news,” says Ali Cudby , founder and CEO of Alignmint Growth Strategies. “It’s It’s good news because it’s a line in the sand. You know when it happens and can get ahead of it.

Churn 59

Churn Software Engagement Leadership 59

IT World

MARCH 17, 2023

The hype machine is real with Generative AI and ChatGPT , which are seemingly everywhere in tech these days. So it's not surprising that we're starting to hear chatter about a new, improved Siri. In fact, 9to5Mac has already spotted a new natural language system. Do you speak my language?

AI 104

AI Systems Review Technical Review 104

TurnKey Labs

MARCH 17, 2023

If you’ve ever had the pleasure of attending SXSW –the mammoth tech meets entertainment meets culture meets everything conference held in Austin each year – then you know it’s one grand party.

Entertainment 59

Entertainment Technical Review 59

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Need to get business and technical stakeholders aligned on cloud investments? Get practical guidance from the AWS experts at CloudGeometry to stay ahead of risks to cloud security, cost, and reliability – and keep customers loyal and confident.

Cloud

IT World

MARCH 17, 2023

Microsoft has resolved 80 new CVEs this month in addition to four earlier CVEs, bringing the number of security issues addressed in this month's Patch Tuesday release to 84.

97

97

SmartKarrot

MARCH 17, 2023

Role: VP Customer Success Location: London, England, United Kingdom (Hybrid) Organization: Argus Media As a VP of Customer Success, you’ll be setting the strategy, prioritising the objectives and key metrics, building a world-class team, and extending and mentoring the European Customer Success team.

Customer Success 15

Customer Success Customer Lifetime Value Development Communication 15