Fri.Mar 17, 2023

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Generative AI comes to Office: What it means (and who’s at risk)

IT World

(Microsoft is a client of the author.) Microsoft has unveiled its 'Copilot' generative AI for Office and I believe it is as big a game changer as the launch of Windows (and I was the launch analyst for Windows when I started my career). With any advance like this, there is always an impact on employment, performance, and the trajectory of the related work.

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What Sponsorships Are Left for SaaStr Europa in London on 6-7 June!!

SaaStr

Ok get EXCITED for SaaStr Europa 2023 , this time in London! We’ll looking forward to hosting 4,000 SaaS founders, execs and VCs in hip East London at Tobacco Docks across 2 packed days, 6-7 June. About 70% of our sponsorships are sold out, but we’ve got some good stuff left! 1 Super Gold 3 Gold 1 Platinum And some really, really good ancillary and related sponsorships are left: Registration (this is a good one — do this) Braindates and Mentorship (this is a good one) Coffee C

SaaS 257
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Clouded Judgement 3.17.23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! What Happened at SVB? I want to start by saying I’m no banking expert. Before last week I didn’t even know what the term “held to maturity” meant (more on that later). I’ve digested as much as I can, and tried to summarize what led to SVB’s collapse.

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The Generative AI Revolution will Enable Anyone to Create Games

Andreessen Horowitz

As the Generative AI Revolution in Games progresses, it will completely reshape User Generated Content (UGC) creating a world where anyone can build games and expanding the games market beyond what many thought was possible. In the coming years, deep … The post The Generative AI Revolution will Enable Anyone to Create Games appeared first on Andreessen Horowitz.

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Guide to Business Writing

Everything you need to know about better business writing in one place. This is a complete guide to business writing — from a clear business writing definition to tips on how to hone your business writing skills.

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AWS Chatbot now integrated into Microsoft Teams

IT World

The chatbot’s integration will allow enterprise users to get notifications about events such as security risks and the status of system health from within Teams, and also let them run command line interface commands to run notebooks to address issues.

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More Trending

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How to Perform Customer Needs and Wants Analysis

User Pilot

Your product needs to serve your customers, and a customer needs and wants analysis helps to ensure you are addressing all customer pain points. These insights can inform your product development and keep a pulse on any changes in your customer’s needs and wants. In this article, we’ll learn more about customer needs, conducting customer needs analysis, and how to gain insights from it with a tool.

Trends 98
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March Madness, AI Style

Crafty CTO

I’ve been trying to write a comprehensive, buttoned-up “AI Update,” covering all this month’s AI developments. But nearly every day, there’s been something new that’s at least important and sometimes game-changing. So I’m reluctantly giving up on comprehensive, and settling for selective commentary on a few of the more interesting bits.

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Apple may update Siri as it struggles with ChatGPT

IT World

The hype machine is real with Generative AI and ChatGPT , which are seemingly everywhere in tech these days. So it's not surprising that we're starting to hear chatter about a new, improved Siri. In fact, 9to5Mac has already spotted a new natural language system. Do you speak my language? The claim is that Siri on tvOS 16.4 beta has a new "Siri Natural Language Generation" framework.

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Field Notes: SXSW 2023

TurnKey Labs

If you’ve ever had the pleasure of attending SXSW –the mammoth tech meets entertainment meets culture meets everything conference held in Austin each year – then you know it’s one grand party.

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How Embedded Analytics Helps Product Managers Exceed Their KPIs

Embedded analytics can help you deliver cutting-edge analytics experiences to your end-users that align with KPIs that are critical to the growth and success of your business. Read this eBook to learn how an embedded analytics platform, like Qrvey, can help PMs exceed the following KPIs: Growing revenue while improving customer retention rate Delivering rapid time to value Earning a high net-promoter score Increasing Gross Margin / Profitability Conversion rate from trial to paid Don’t just meet

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5 ways to build an authentic brand in 2023

Unbounce

In a market where it takes so much work to gain customer trust, what can you do to become a trustworthy brand? According to the Gustavson Brand Trust Index, brand trust fell to an all-time low in 2020. But the following year , the same researchers discovered a trait that could help you bring that trust back: authenticity. Brand authenticity and brand trust have a major relationship going on.

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Mar 17 – Customer Success Jobs

SmartKarrot

Role: VP Customer Success Location: London, England, United Kingdom (Hybrid) Organization: Argus Media As a VP of Customer Success, you’ll be setting the strategy, prioritising the objectives and key metrics, building a world-class team, and extending and mentoring the European Customer Success team. Creating customer lifetime value through the definition of the customer journey, the implementation of programmes to support driving business value with customers, the accomplishment of custo

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What’s Holding Up Buyers And How To Meet Them Where They Are With Chris Perrine, Vice President of G2 Asia Pacific (Pod 643 + Video)

SaaStr

Buying software has changed significantly over the past 27 years. Despite the economic headwinds we’ve seen, buyers still buy a lot. The average mid-size company has 111 SaaS applications. By next quarter, that’s estimated to rise to 119. Of course, companies are experiencing some economic impact, and average spend is coming down slightly. Chris Perrine, the Vice President of G2, Asia Pacific, shares what’s holding up buyers in today’s economy and how you can meet them where they are.

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How to bounce back stronger after a customer champion leaves with Ali Cudby

ChurnZero

Losing a customer champion is the single biggest leading predictor of customer churn. “It’s good news and it’s bad news,” says Ali Cudby , founder and CEO of Alignmint Growth Strategies. “It’s good news because it’s a line in the sand. You know when it happens and can get ahead of it. But it’s bad news because it’s risky.” An unmanaged key contact change has a 51% chance of churn in 12 months, according to research from Sturdy , a customer intelligence platform.

Churn 98
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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How to Perform a Customer Churn Analysis in SaaS?

User Pilot

How do you perform a customer churn analysis that gives you the necessary insights to boost retention and grow your SaaS business ? In this article, we cover how to measure and analyze churn to gather actionable data. Plus, learn four efficient strategies to lower your churn rate. Let’s get started. TLDR; Customer churn analysis involves measuring and interpreting data to find out why customers churn.

Churn 98
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How to bounce back stronger when a customer champion leaves with Ali Cudby

ChurnZero

Losing a customer champion is the single biggest leading predictor of customer churn. “It’s good news and it’s bad news,” says Ali Cudby , founder and CEO of Alignmint Growth Strategies. “It’s good news because it’s a line in the sand. You know when it happens and can get ahead of it. But it’s bad news because it’s risky.” An unmanaged key contact change has a 51% chance of churn in 12 months, according to research from Sturdy , a customer intelligence platform.

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Patch Office and Windows now to resolve two zero-days

IT World

Microsoft has resolved 80 new CVEs this month in addition to four earlier CVEs, bringing the number of security issues addressed in this month's Patch Tuesday release to 84. Unfortunately, we have two zero-day flaws in Outlook ( CVE-2023-23397 ) and Windows ( CVE-2023-24880 ) that require a "Patch Now" release requirement for both Windows and Microsoft Office updates.

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