SaaStr

MARCH 27, 2020

May Habib: If you are a company of a reasonable size now, you’ve got people in marketing, customer success, of course sales, all talking to your market, all talking to your prospect, and making sure they all say the same things is a really tough job. And, so customer success has had just a busy calendar as ever.

VP of Engineering 202

VP of Engineering Sales Hiring Leadership Sales Recruiting 202

SaaStr

MAY 17, 2019

But I do want to discuss some of the details of repeat entrepreneurship, because it’s rare that I have someone with as many incredible experiences in terms of that back pocket as you. And I think to have a good, cohesive leadership team, and have everyone be able to talk, I think once you go beyond eight it gets tough.

Scale 146

Scale Sales Hiring Software Review Leadership 146

Sales Hacker

OCTOBER 7, 2021

Bringing Sales & Leadership with Heart and Ladies Happy Hour to the sales community. Jen believes everyone should have the opportunity to be seen, heard, valued, and empowered for success. I went through a VP of Sales Program with SaaSy Sales Leadership — the moment I realized I didn’t want to be a VP of Sales.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Sales Hacker

DECEMBER 20, 2018

Get technical help and a dose of motivation from two of the leading B2B sales trainers, leadership coaches and business strategists on the market. B2B marketing experts James Carbary and Jonathan Green interview a business leader on leadership, sales-to-marketing realignment, buyer personas, marketing strategy, and a host of other topics.

Scale 111

Scale Underperforming Technical Team Sales Social Media 111

SaaStr

MARCH 12, 2019

And so I just want to throw in a framework around product market fit measured by customer value creation, then go to market fit measured by economics, then we scale fast. So first off, I’m saying we start with customer success. Isn’t sales really around customer value creation? Growth and milk. What is sales?

Scale 217

Scale Sales Hiring Revenue VP of Engineering 217

SmartKarrot

JULY 27, 2020

Customer success! Goes without saying, customer success resources break the internet with a humongous flow of information, but it is kind of at sixes and sevens. Chief Customer Officer 2.0: Customer success blogs have a lot to do with customer success software and customer success association.

Customer Success 10

Customer Success VP of Engineering Entrepreneurship Benchmarks 10

Chargify

AUGUST 17, 2017

Your company’s NPS (Net Promoter Score) is the ultimate barometer of customer satisfaction and separates the promoters from the detractors. We’ve previously discussed NPS and how it is calculated in our post SaaS Customer Success: The secret to reducing churn and increasing MRR. If you aren’t, START NOW.

Scale 53

Scale Sales Hiring Artificial Intelligence SaaS 53

Intercom, Inc.

AUGUST 2, 2018

At that company, I really decided I was ready for entrepreneurship, and I had this idea about how to make experimentation at scale easier. Not just in product engineering and design, but in marketing, customer success, sales, the executive team, etc. We also want to provide leadership and insights on how to do this.

Scale 140

Scale Engineering Software Review Metrics 140