User Pilot

OCTOBER 27, 2023

Product-led growth (PLG) for enterprise customers is a business strategy that focuses on using the product itself as the main driver of customer acquisition , retention, and expansion within the enterprise software market. To collect customer feedback and requests , Jira uses in-app surveys.

Enterprise 94

Enterprise Business Scale Customer Lifetime Value 94

User Pilot

JULY 27, 2023

Revenue growth rate : This measures the rate at which the company’s revenue is growing over a specific period. A higher revenue growth rate generally indicates positive business performance. Net profit margin: This metric shows how much of your revenue translates to profit.

Sales Hiring 94

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 94

User Pilot

MARCH 27, 2023

Retention analysis aims to identify the reason why users stay with the product, while churn analysis focuses on why they leave. Software developers can use product analytics to optimize their technical performance. Churn analysis to figure out why customers leave Churn analysis and retention analysis go hand in hand.

Underperforming Technical Team 96

Underperforming Technical Team SaaS Churn User Experience 96

User Pilot

JUNE 6, 2023

While product analytics focuses primarily on what happens inside the product, the focus of marketing analytics is mostly on the ‘outside’ – customer acquisition, conversion , and retention. Trends analysis tracks long-term changes in user behavior to guide product roadmap development.

Data 62

Data User Experience Churn Retention 62

SaaSOptics

MAY 19, 2022

Customer Acquisition is the process of acquiring new customers in a business. Not only is it one of the main drivers of revenue growth for early-stage companies, but it’s a primary goal for SaaS businesses across market stages. More customers = more revenue. How to Develop a Customer Acquisition Strategy.

Acquisition 59

Acquisition Scale Strategy Software Review 59

Valuize Consulting

JUNE 9, 2022

With only a Director of Operations who answers to your VP of CS, you have no one to focus on the strategy driving your CS Operations, the engine that powers your entire Customer Success organization. From an investment standpoint, hiring a Senior CS Operations Leader provides exceptional ROI.

Sales Hiring 52

Sales Hiring Customer Success Scale Leadership 52

User Pilot

MARCH 29, 2023

Retention rate , churn rate , customer lifetime value , or NPS scores are examples of digital analytics that product managers will find relevant. Software developers will be interested in digital analytics that focus on the technical performance of the website, like bug reports or uptime.

Data 83

Data Social Media Customer Lifetime Value Acquisition 83