Intercom, Inc.

JANUARY 5, 2022

Security affects every function across your company: from onboarding and offboarding to encrypting data and managing endpoints. Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. This is Scale , Intercom’s podcast series on driving business growth through customer relationships. Don’t skip on automation.

Scale 211

Scale compliance Software Review Technical Review 211

SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. There are no Cloud magicians, and you can’t hire a PLG magician. Find and hire two other similar reps.

Scale 261

Scale Sales Hiring AI Sales Recruiting 261

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 163

Sales Hiring Sales Recruiting Scale CTO Hire 163

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Building trust can be tough when you’re a new hire in a leadership position. Those were three things I wanted to jump on.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

Point Nine Land

APRIL 9, 2021

A technical co-founder or CTO is always a great-to-have at this stage and becomes a must-have as the business scales beyond seed. This is because the lower the fragmentation, the harder it will be to get the relevant buyers/suppliers onboard and the lower the potential bargaining power of the marketplaces. See the section above!

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

SaaStr

DECEMBER 20, 2023

In that case, is PLG cheaper for expanding the base than their sales-driven process? “I think it’s both if you look at scale,” Henry says. “PLG is cheaper, right? It can’t come from scaling something five years ago from 10 to 400 SDRs, but real innovation. What technologies do they use? What size company?

New CTO 273

New CTO Scale Sales Hiring AWS 273

SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Of course, not at scale.

Scale 129

Scale Scaling CTO Hire Part-Time VPE 129

BetterCloud

AUGUST 11, 2020

Part of that does come down to our overall strategy of offering best-in-breed solutions to problems, but that doesn’t necessarily mean one solution. That might mean two, or more, but we were able to scale and provide solutions when one didn’t fit. I also want to streamline the onboarding and offboarding experience.

CTO Hire 52

CTO Hire New CTO Identity management Scale 52

Tom Tunguz

OCTOBER 24, 2021

We’re excited to continue the Month of Scale here for Redpoint Office Hours. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. That was the start of the Month of Scale. Travis Bryant : All right, let’s get started.

CTO Coach 128

CTO Coach Sales Hiring Sales Recruiting CTO Hire 128

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. We talk about using the product complexity, your target customer size, your contract value, and whether there's individual use case–those four things--to help you decide if PLG is a fit.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. It got much better over time. A SaaStr Classic!!

Part-Time VPE 242

Part-Time VPE Technical Cofounder CTO Hire New CTO 242

SmartKarrot

AUGUST 16, 2022

QBRs ensure that companies deliver customer outcomes in a timely manner by encouraging meetings and conversations. In a QBR meeting, customers can voice their concerns, measure their success, and scale to meet the goals they choose. These annual executive business meetings are a wonderful time to discuss contracts.

Technical Review 10

Technical Review Systems Review Business CTO Hire 10

CloudGeometry

JULY 8, 2021

When you treat your cloud provider as a fractional colo. and onboarding new customers. That scale of mega-learning (and failure, both public and hidden) has translated into the Well-Architected Framework , a system of best practices around the key attributes of cloud and SaaS architecture.

Well Architected Framework 130

Well Architected Framework Payment Methods CTO Hire Payment Solutions 130

Andreessen Horowitz

NOVEMBER 28, 2023

We were talking to Sean Place, who was the co founder and CTO, and it turned out that they were just giving gift cards to these drivers, but they had no way to authorize the right transaction at the right time for the right amount. We can help you scale your business, or you can go with an inferior solution. We did that.

Merchant Services 82

Merchant Services Payment Methods Payments Payment Solutions 82

SaaStr

OCTOBER 16, 2020

Is there hiring decisions? If you’re hiring right now, I think it’s extra important to have the hiring criteria all the way down to specific things you’re looking for, for a candidate or red flags documented, so that everyone is super tightly aligned. In what ways do you think the writing is so powerful?

CTO Coach 180

CTO Coach Sales Hiring Software Review CTO Hire 180

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. What would your advice be on onboarding those mega?corporates

Technical Advisors 165

Technical Advisors Scale Sales Hiring Sales Recruiting 165

SaaStr

AUGUST 15, 2020

I mean, maybe you do, but I don’t know anyone right now with extra money, time, or people, right? And well, that simplicity theme obviously is so massive and also just doing more in the product when you have that massive scale that you all have at Algolia and New Relic has as well. From contract signature to launch.

Payment Methods 216

Payment Methods Merchant Services Scale Payments 216

OPEXEngine

NOVEMBER 11, 2020

After Jebbit raised its Series B, Michael Marcus, VP of Customer Success (CS), sat down with his team to plan their scale-up operations. In HubSpot’s case, we eventually hired a world-class data science team, but our scoring only improved by a few points,” notes Redbord. Get it done faster. To start, you can simply test out Excel. “In

Startup 91

Startup Scale Systems Review Technical Review 91

Intercom, Inc.

AUGUST 13, 2019

No, I think the real reason is evident in this quote: OH (a former CTO of Autodesk): “I can walk through most buildings and tell you which version of AutoCad was used to design it. “. And of course your team changes over time – you might be scaling like crazy, so how do you make sure you haven’t already outgrown your tools and processes?

Underperforming Technical Team 223

Underperforming Technical Team New CTO CTO Hire Technology 223

SaaStr

JULY 10, 2021

Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level. And for good reason.

Sales Hiring 258

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 258

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. We add human touches to as many things as possible, and then we innovate and listen to our employees, at scale, and the results, I think, speak for themselves.

Part-Time CTO 273

Part-Time CTO CTO Hire CTO Coach CTO 273