Buffer Resources

AUGUST 16, 2023

For us, that’s a rewarding indication we’ve stayed true to our mission and strategy to support small businesses. We have intentionally chosen not to go up-market and serve enterprise customers, but rather we are committed to helping small businesses and ambitious individuals grow their brands on social media.

Merchant Services 78

Merchant Services Payment Services Payment Features Payments 78

Incredo

DECEMBER 3, 2019

We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. And here are the best answers we have received. #1 Denis Lunev Founder at DepositFix , Payment Integration for HubSpot “ The most expensive time of year to advertise on Google and Facebook is Black Friday and Christmas.

SaaS Payments 204

SaaS Payments Payment Solutions Payments Social Media 204

Software Platform Consulting

MAY 6, 2019

There are many great articles about SaaS metrics on the web (e.g., But much of my work is with a special kind of network, where one side of the platform is an enterprise buyer (or supplier) and on the other side is their supply base (or customers). Invoicing and payment (e.g., Buyer-Supplier Revenue Mix. Modified LTV/CAC.

Payments 60

Payments Enterprise SaaS Payments Metrics 60

FastSpring

JANUARY 26, 2021

If you run a small business, nothing beats the convenience and simplicity of a service like PayPal. Read on as we take a deep dive into how PayPal and its fee schedule work, how you can lower the number of fees you pay to PayPal, and alternatives to the PayPal services. Consolidate Payments . Request “Friend” Payments.

PayPal 148

PayPal Payment Methods Payment Solutions Merchant Services 148

Totango

FEBRUARY 9, 2022

The contract renewal stage of the customer lifecycle is a critical component of driving retention for SaaS products. Knowing how to use technology to optimize your contract renewal process can increase your retention rates and your revenue. First, we’ll review what contract renewal is and what it means to automate the process.

Outsourced Development 94

Outsourced Development Payment Services Payment Solutions Retention 94

FastSpring

DECEMBER 18, 2020

It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

Incredo

DECEMBER 3, 2019

We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. And here are the best answers we have received. #1 Denis Lunev Founder at DepositFix , Payment Integration for HubSpot “ The most expensive time of year to advertise on Google and Facebook is Black Friday and Christmas.

SaaS Payments 162

SaaS Payments Payment Solutions Payments Social Media 162

Incredo

NOVEMBER 21, 2019

Precisely – about SaaS affiliate programs… SaaS partner programs entice both software providers and affiliate partners for various reasons: 1) SaaS products are usually low-cost. 3) Almost any business in the world needs this or that software for its own needs. 5) Everyone minds his own business.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

Baremetrics

JANUARY 18, 2022

There are now an estimated 213 million registered companies globally, each competing with one another on the basis of service, customer care, and pricing. Price is one of the largest determining factors for consumers in terms of which products and services they buy. How to Develop a Great Price Localization Strategy 1.

Payment Methods 98

Payment Methods Pricing Payment Services Social Media 98

OPEXEngine

JUNE 9, 2020

In this third installment of our blog series ‘React, Adjust, Recover – Strategies for Professional Service Organizations During the COVID-19 Outbreak’, we focus on strategies to help businesses recover faster as restrictions begin to lift. So, what are some of those strategies for professional service organizations?

SaaS Payments 59

SaaS Payments Payment Services Technical Review Payment Methods 59

Baremetrics

DECEMBER 7, 2023

But based on the number of requests for worst-case scenarios we've gotten from customers in the past two weeks, there's a non-zero chance you are losing sleep over this if you are a SaaS founder. We want to help, and I believe my experience with other SaaS companies may be useful to you as you plan out your company’s new future.

SaaS Payments 52

SaaS Payments Payment Services Sales Hiring Payments 52

FastSpring

DECEMBER 8, 2022

I interviewed him for insights into how to build a global growth strategy, especially when it comes to localization. Highlights from Our Conversation Where Should SaaS Companies Localize [2 min clip] David walked through a step-by-step process to assess where SaaS and software companies should consider localizing.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

Baremetrics

SEPTEMBER 15, 2021

In SaaS, you need to calculate the growth rate for a handful of different metrics. For example, you need to calculate the growth rates for monthly recurring revenue (MRR), active customers, average revenue per user (ARPU), and more. What are the most important growth rates in SaaS? Is the amount of revenue increasing?

SaaS Payments 81

SaaS Payments Payment Features SaaS Payments 81

Buffer Resources

JULY 11, 2023

This was all achieved while also running the operations for my family's traditional business as my nine-to-five. Deciding to launch this endeavor was a multi-year process of procrastination, fear, and doubt. I want to share more about my journey of building a creator business while working full-time.

Payments 70

Payments Social Media Systems Review AI Search 70

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Founded in 2019, Cognota is the first and only LearnOps platform for corporate learning and development teams.

Payment Solutions 105

Payment Solutions Payment Services SaaS Payments VP of Engineering 105

BrightBack

JANUARY 17, 2022

Factor in the huge uptick in global demand for online subscriptions services that arose through the pandemic, and we see that succeeding at retention has never been more important, and becomes a key differentiator for those who do it.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

Chargify

APRIL 23, 2019

There are specific stages a software-as-a-service (SaaS) company moves through during its life cycle. Understanding which stage your SaaS business is in can help determine the appropriate time to scale to the next phase—and do so successfully. The four major SaaS life cycle stages we’ll cover: Pre-startup.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

SaaStr

AUGUST 9, 2019

Prior to Kustomer, Vikas spent over 20 years implementing, consulting, marketing, and selling CRM and ContactCenter solutions with companies like LivePerson and Oracle. In Today’s Episode We Discuss: * How Vikas made his way into the world of SaaS and came to be at the rocketship that is Kustomer. * What is a good payback period? *

SaaS Payments 139

SaaS Payments Cloud Technical Review Scale 139

Valuize Consulting

AUGUST 17, 2020

This is why you should stay away from unsustainable hail-mary tactics to reduce churn in your business. Deferred payment terms on subscription renewals, additional discounts, free professional services—these offers might work now, but can you afford to keep applying them next quarter or next year? These customers will churn.

SaaS Payments 40

SaaS Payments Churn Payment Services Payments 40

Baremetrics

MAY 7, 2019

Company C was funded by pre-orders from customers, a friends and family round, and then through revenue-based financing for a period of time. Dictionaries and founders alike can’t agree on the definition of what it means to bootstrap a business. Bootstrapping purists insist on only using revenue from customers to fund the business.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

Software Platform Consulting

JUNE 3, 2019

The last metric, buyers per supplier, is easy to calculate if your platform is architected as a network. (If If you did not architect your platform so suppliers have one account for all buyers, shame on you.). Every enterprise-driven B2B network proudly tells you they are great at enabling your enterprise’s suppliers.

SaaS Payments 40

SaaS Payments B2B Enterprise Metrics 40

ChurnZero

JANUARY 4, 2019

AI has been a buzzword for a while and many businesses jumped onto the bandwagon by integrating AI into the customer journey, but customers still want to deal with a human, particularly if they need advice or help with something complex that they cannot solve on their own (i.e. Increases self-service for customers across all segments.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

SaaStr

JULY 9, 2019

Giraffe is a mobile job matching platform that helps medium skilled workers get access to opportunities and helps businesses to recruit staff faster, and easier, and more affordably than any other way. Our first MVP was actually an SMS based app where job seekers would send six SMSes in order to register on our platform.

Scale 168

Scale Sales Recruiting Scaling SaaS Payments 168

FastSpring

JANUARY 27, 2022

Small tweaks to your SaaS billing practices can make a huge impact on the customer experience. For example, Jon Torres — a digital marketing consultant specializing in SaaS commerce — noticed that, for some of his clients, refund requests spiked around renewal time. “It 7 growth hacks from the SaaS experts.

Merchant Services 132

Merchant Services Payment Services SaaS Payments Payment Solutions 132

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. What is the process to do it efficiently? Loving our podcast content? How does Krish think about purely serving the SMB market?

Scale 134

Scale SaaS Payments Sales Recruiting Payment Services 134

ProfitWell

APRIL 16, 2020

Listen wherever you get podcasts: Top B2B SaaS news. Calling all remote workers—both the OGs and those new to the business. Demand shock: What makes a business equipped? But what does demand shock mean for business strategy, both now and in the future? WFH FAQ: the experts weigh in.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Sales Hiring 52

ChurnZero

JANUARY 4, 2019

AI has been a buzzword for a while and many businesses jumped onto the bandwagon by integrating AI into the customer journey, but customers still want to deal with a human, particularly if they need advice or help with something complex that they cannot solve on their own (i.e. Increases self-service for customers across all segments.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

SmartKarrot

AUGUST 11, 2021

The same is true for companies who are dealing in SaaS products. The lifeblood of the SaaS business is its customers. However, at times, a SaaS customer is not happy with your product or service and may decide to unsubscribe, which is really disappointing. Fewer features in your SaaS product.

SaaS Payments 19

SaaS Payments Churn Underperforming Technical Team Payment Methods 19

Incredo

DECEMBER 3, 2019

We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. And here are the best answers we have received. #1 Denis Lunev Founder at DepositFix , Payment Integration for HubSpot “ The most expensive time of year to advertise on Google and Facebook is Black Friday and Christmas.

SaaS Payments 44

SaaS Payments Payment Methods Payment Solutions Payments 44

FastSpring

OCTOBER 12, 2023

In Dave’s words, “What is it about your product or service that the users say in their own words they love ?” I think SaaS businesses and subscription businesses are particularly bad at having vague, waffley headlines on their homepages,” he states. Stream the entire conversation or read the highlights below.

Payment Methods 176

Payment Methods SaaS Payments Payment Solutions Payments 176

Outseta

JANUARY 9, 2019

I hope this is a useful barometer of progress for other bootstrapped SaaS start-ups with equally ambitious projects. Let’s get right into it starting with how much we’ve spent on the business. we spent on consulting services was primarily design related expenses, as James Lavine began working with us. The $11,123.75

Content Marketing 40

Content Marketing SaaS Payments Payment Methods Payment Services 40

SaaStr

DECEMBER 26, 2019

This session weighs the options to create the right combination for your martech strategy. I’ve worked at multiple high growth SaaS businesses as a growth leader, and the data we’re seeing right now … This is from … is that CAC is increasing both in B2B and B2C, and you’re going to see how that relates, right?

Sales Hiring 156

Sales Hiring Payment Methods Payment Solutions Marketing 156

Baremetrics

MARCH 23, 2020

I spent over a week speaking with different SaaS founders and marketers about how they successfully reduced churn for their business. churn by doing something every SaaS business should be doing, but most don’t. They all used sustainable strategies to reduce churn while also growing their business.

Churn 145

Churn Payment Methods Payment Solutions SaaS Payments 145

ProfitWell

MARCH 3, 2020

Then, we hear from Kyle Poyar over at OpenView on bringing sales into a self-service business. And finally, the evolution of B2B SaaS billing. We’ve seen the tech and SaaS markets affected by the virus , but if we foster smart and healthy communities, the foundation of our operations—namely, our teams—will forge on.

Sales Hiring 59

Sales Hiring Scale SaaS Payments Payment Services 59

Chart Mogul

SEPTEMBER 19, 2019

In each section, I’ll also aim to give advice about how to repurpose your first version of these assets as you evolve your go-to-market strategy because with limited resources, you should make key assets, like sales playbooks, fungible. SaaS founders and operators need help structuring and understanding the importance of sales basics.

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

User Pilot

AUGUST 14, 2023

Are you struggling with creating an effective growth marketing strategy? With more players entering the SaaS market and the growing use of digital technology in marketing, traditional marketing alone cannot sustain your business. Retention: Users keep making repeat purchases after their initial subscription payment.

Growth Marketing 98

Growth Marketing SaaS Payments Strategy Payment Methods 98

SaaStr

DECEMBER 17, 2019

Enter the platform company. This is Zach from Plaid and I guess … well, it’s interesting because you’re not a SaaS company, we’re at Saastr … but we’ll talk about what it’s like to not be a SaaS company at SaaStr. Zach : SaaS-ish. Ari : SaaS-ish. That’s pre-Plaid.

Payments 145

Payments SaaS Payments Banking Underperforming Technical Team 145