SaaStr

AUGUST 9, 2019

Prior to Kustomer, Vikas spent over 20 years implementing, consulting, marketing, and selling CRM and ContactCenter solutions with companies like LivePerson and Oracle. Eyal and Megan host a fireside chat between Google Cloud and Zenoss, a leader in software-defined IT operations. Missed the session? The emergence of new A.I.

SaaS Payments 130

SaaS Payments Cloud Technical Review Scale 130

ChurnZero

JANUARY 4, 2019

Whether that’s AI-enabled analysis of customer data to help teams be proactive, in-house virtual assistants that are a resource to support teams as they work with customers or other operational applications, AI will play a larger role in this capacity next year.” – Julia Ahlfeldt, Customer Experience Advisor, Julia Ahlfeldt CX Consulting.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

FastSpring

JANUARY 27, 2022

For example, Jon Torres — a digital marketing consultant specializing in SaaS commerce — noticed that, for some of his clients, refund requests spiked around renewal time. “It He then sent out a link to this page inside payment failure notification emails. How My Marketing Concepts upsells annual payments during trial.

Merchant Services 138

Merchant Services Payment Services SaaS Payments Payment Solutions 138

ChurnZero

JANUARY 4, 2019

Whether that’s AI-enabled analysis of customer data to help teams be proactive, in-house virtual assistants that are a resource to support teams as they work with customers or other operational applications, AI will play a larger role in this capacity next year.” – Julia Ahlfeldt, Customer Experience Advisor, Julia Ahlfeldt CX Consulting.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

Neil Patel

DECEMBER 23, 2020

Interested in customer relationship management (CRM) software that’s free forever? I’ve picked out the top five free CRM software products on the market. Let’s run through the important considerations that go into picking the right free CRM software on the first try. The Top 5 Options For Free CRM Software.

Payment Solutions 139

Payment Solutions Software Review Software Payments 139

yoursales

JANUARY 28, 2022

Do you know of software, which belongs on this list? With sales consulting, lead generation, and outsourced sales clients in the range of 1 to 1500 full time employees you can imagine we come across quite a few different CRMs. With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

SmartKarrot

NOVEMBER 18, 2020

Apply here: [link] Role: Customer Success Manager – UKNE Location: London, GB, UK Organization: Dataiku As a Customer Success Manager, you will actively serve a portfolio of accounts from various industries, ranging from SMB to large enterprises, mostly based in the UK & NE.

Merchant Services 10

Merchant Services Technical Advisors Customer Success Payment Services 10

SaaStr

AUGUST 15, 2020

Has been CEO before, was CEO of Alfresco Software and long career in software and comes in, I think, with a lot of passion for customers and customer success, which I’m excited to hear about and also comes in live streaming, my understanding is from a boat right now, right Bernadette? So they kind of got that wrong, right?

Payment Methods 207

Payment Methods Merchant Services Scale Payments 207

yoursales

JANUARY 29, 2021

Pipedrive – Sales CRM & Pipeline Management Software (use this link for 30 days extra trial). Pipedrive – Sales CRM & Pipeline Management Software (use this link for 30 days extra trial). Mimiran – More Leads and More Deals for SMB Services Business. noCRM.io - Lead management software that really helps salespeople.

Scale 104

Scale Payment Methods Payment Solutions Sales Recruiting 104

Sales Hacker

FEBRUARY 5, 2019

If you have a product that is absolutely crushing it in SMB/mid-market, you may be tempted to dive straight into the Enterprise market. For organizations with less than 500 employees, this solution absolutely nails it. SMB and Mid-Market orgs don’t have an analytics department with data scientists, so the technology fills the gap.

SaaS Payments 58

SaaS Payments Sales Hiring Payments Enterprise 58

SaaStr

OCTOBER 29, 2019

This is a mobile solution for SMB’s to send an invoice and get paid. It was written by some of the partners from a premier pricing consultancy called Simon and Kutcher and it’s one of my favorite pricing books. They’re overwhelmed by the payment decision of which plan to buy. What do I mean by that?

Payments 101

Payments Pricing Compensation SaaS Payments 101

Sales Hacker

JANUARY 21, 2020

SMB Sales & SDRs at (Smaller) Scale [18:20]. In 1995, while a high school student Rhode Island he was an early employee at Intelecom Data Systems, one of America’s first commercial internet service providers and website developers. SMB Sales & SDRs at (Smaller) Scale [18:20]. Show Agenda and Timestamps.

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

SaaStr

AUGUST 26, 2022

These are categories of software that have existed for 30 or 40 years for a reason. You can mock Salesforce or Oracle or Workday, but these are endemic issues that will always need heavy software. Then a lot of folks will say, “Well, great, another video app. Jason Lemkin: They’re painkillers.

Sales Hiring 218

Sales Hiring Scale Sales Recruiting Scaling 218

Aaron Beashel

MARCH 9, 2018

The best way to illustrate what I mean is by examples, and I’ve used the email marketing software category to illustrate some of the different models taken by different companies in the space. If you’re taking a sales-lead approach, then offers like demo requests, free consultations, etc are common. Factors to consider.

Scale 192

Scale SaaS Payments B2B Strategy 192

Intercom, Inc.

JANUARY 23, 2020

According to consulting firm McKinsey , only a small fraction of companies actually achieve the highest rates of growth and even fewer can sustain it. Take HubSpot, for example: over the last five years, they’ve grown their app marketplace from 40 to 350 integrations. In this world, growth trumps all other priorities.

Underperforming Technical Team 183

Underperforming Technical Team Scale Payments Payment Services 183

SaaStr

OCTOBER 4, 2019

Ep 270: Jeppe Rindom is the Founder & CEO @ Pleo, the simple spending solution for your company automating expense reports and simplifying company expenses. Why did Jeppe decide to focus on SMBs from Day 1? How does the product build in the early days differ when building for SMB vs enterprise? What changes? *

Scale 119

Scale SaaS Payments SMB Sales Hiring 119