Sales Hacker

DECEMBER 13, 2017

In our last article, we did a tactical tear down of when to hire sales trainer or sales consultant. In this post, we’ll explain how to find and hire the right sales consultant or sales trainer for your business. What Do You Look For In A Sales Consultant or Trainer? What Do You Look For In A Sales Consultant or Trainer?

Sales Hiring 88

Sales Hiring Consulting Scale Sales 88

SaaStr

JULY 22, 2022

Koehler emphasized the similarity in pain points across multiple customer segments: “It doesn’t matter if you’re an SMB…or a large enterprise: You’re trying to figure out, ‘How do I create a better customer experience? How do I engage my customers? And quite frankly, how do I make my employees collaborate in a world that is very hybrid?’

B2C 223

B2C Scale Marketing Sales Hiring 223

SaaStr

APRIL 5, 2024

It needed to be accessible and easy for end users, and for Apollo, that meant a hyperfocus on accessibility for SMBs. So Apollo users can be free forever at the SMB scale and still gain value from the platform. Apollo tries to be a trusted advisor with a consultative mindset.

Scale 154

Scale Sales Hiring Pricing AI 154

Sales Hacker

APRIL 15, 2019

He also gives us a framework for how to move upmarket, and the requirements for taking a company from the SMB space all the way to the enterprise. Strategies for moving upmarket, and how to transition from SMB to enterprise. We also have customer success managers who are product consultants. What You’ll Learn.

SMB 58

SMB Enterprise Scale VP of Engineering 58

SaaStr

SEPTEMBER 14, 2022

In the early days, UserZoom struggled with deciding whether its target market should focus on enterprise or SMB. They adhered to the “75% Rule,” in which recurring revenue of their software made up three-quarters of their business while making the rest from their consultancy, research, and other professional services.

Scale 216

Scale Venture Capital Sales Hiring SMB 216

SaaStr

NOVEMBER 22, 2021

They’ve decided to be Notion consultants. And fact, we just grouped them together and created a directory of consultants, so that if you’re a user, you can easily access who these folks are. You don’t need to monetize it actually if your community is being the consultant or your community is selling the template.

B2C 277

B2C Scale Consulting Software Review 277

Sales Hacker

AUGUST 7, 2020

Senior Vice President, Sales SMB. samsales Consulting. Sales Manager, SMB New Business Acquisition. VP, SMB Essentials Sales. Chasse Consulting: Sales Strategies, Inc. Launch Consulting Group. Team Lead, North America – Global Marketing Solutions. Laura Mason Hoad. Faiza Hughell. RingCentral.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

Sales Hacker

DECEMBER 29, 2023

The tactics that you use in SMB – focus on building products at scale, overindexing towards UX and UI, having a PLG motion behind the scenes, leading with your product, and adapting the way that you price and package, meaning giving some optionality. Email marketing is kind of dead.

Scale 71

Scale Sales Hiring AI Generative AI 71

Intercom, Inc.

MAY 13, 2021

. “Not only do I look for people with CSM high-touch enterprise experience, but I’ve also broadened out and looked for people with no CSM experience and no SaaS experience but who have deep consulting experience. Of course, we always excelled in SMB at Slack as well. When I left, we were just bridging the $1 billion mark.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

Sales Hacker

NOVEMBER 9, 2020

Having the right technology in place is often the difference between success and failure, and this is even more true for startups and SMB, where you have a small team and limited resources. Within CPQ, Oracle’s implementation is significantly dependent on the Oracle service team and third-party consultants.

Technical Review 117

Technical Review Scale Trends Startup 117

SaaStock

JANUARY 25, 2019

Omie main goal is to bridge the efficiency gap in Brazilian SMB, helping customers to be more prosperous. Omie is the only SaaS company figuring among 100 fastest growing SMB in Brazil, according to Deloitte Consulting, ranking #3. CEO : Marcelo Lombardo. Founded : 2013. Based in: São Paulo, Brazil. Funding to Date : $7.5M

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

OpenView Labs

SEPTEMBER 10, 2020

Enterprise sales is not a simple switch to make from SMB sales—it’s a completely different beast. And if you’re used to dealing with SMBs, get ready for a big change in your process. But if I could boil it all down, enterprise sales is about helping through a consultative lens versus selling. Source: SalesHacker.com.

Sales Hiring 74

Sales Hiring Enterprise Scale Startup 74

OPEXEngine

FEBRUARY 27, 2020

The cost per hack of an SMB company is minimal and the number of SMB cyber events is growing by 10% year over year. For SMB companies, it can be about IP and legal payoffs, or a data breach. Leading-edge SMB tech companies with unique data or IP will be more heavily targeted than older, large companies in the same industry.

Systems Review 69

Systems Review Technical Review Cybersecurity SaaS 69

Sales Hacker

APRIL 1, 2021

A made-up role so companies can hire more people to tell sales how best to do their job.” — Jason Henson , Manager, SMB Sales Development at Lytx, Inc. . Likely premature.” — Travis Alford , Senior Sales Consultant at Darwinian Ventures. “A Like a dope sneaker collection. Happy April 1st. Want the real answer?

Sales Recruiting 91

Sales Recruiting Underperforming Technical Team Sales Hiring Scale 91

SaaStr

JUNE 27, 2019

When we were SMB focused in the early years, our sales cycles were quick. Product org changes quite a bit as well and as one chief product officer shared with me, he said, “You know, when we made the transition from SMB to enterprise, we went from being kind of in control of our own destiny and certainly of our own time.

Scale 172

Scale Enterprise Scaling Sales Hiring 172

SaaStr

DECEMBER 7, 2022

Secrets to SMB at Scale with Hubspot CEO Yamini Rangan and Jason Lemkin, Founder & CEO at SaaStr. Pivoting from Growth-at-All-Costs: Four Focus Areas to Thrive in Any Market with Courtney Dong, Partner at Boston Consulting Group and JB Reed, Managing Director and Partner at Boston Consulting Group. 9:00-10:00 AM PT.

Scale 36

Scale VP of Engineering Scaling SMB 36

SaaStr

MAY 24, 2019

How does Andrew advise founders on the question of whether to start in enterprise or SMB? What are the benefits of starting in SMB? Often times there is one or two top gear consultant firms centered around that technology that might be venture founded. In the SMB, marketing component is heavier.

Sales Hiring 140

Sales Hiring Scale SMB Sales Recruiting 140

Neil Patel

FEBRUARY 4, 2021

While the two agencies don’t work together much, they trade referrals if the SMB branch can better help specific clients meet their goals. Our process includes a website audit, keyword research, website optimization, off-site optimization, and ongoing consultation and support. SMB Digital Marketing Case Studies.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

Sales Hacker

OCTOBER 30, 2018

Before joining Outreach, she worked as a sales operations consultant at a woman-owned voluntary benefits firm. Patrice recognized that today’s modern marketing leader has challenges and needs that weren’t being met by the existing consulting landscape. Cindy Littlefield – Senior Consultant at Bridge Group | Officer AA-ISP.

Sales Recruiting 111

Sales Recruiting VP of Engineering Scale Sales Hiring 111

Neil Patel

DECEMBER 8, 2020

Clockify – Best Reporting Features Time Doctor – Best for Employee Monitoring Toggl Track – Best for Holding Everyone Accountable TSheets – Best for GPS Monitoring Tick – Best for SMB Time Management. 5 – Tick — Best for SMB Time Management. Project Management Software.

Payment Solutions 140

Payment Solutions Software Payment Methods Payments 140

Sales Hacker

JANUARY 9, 2023

Instead of tipping him off to my ineptitude, I consulted my best friend, who was also in sales. Related: How to Transition from SMB to Enterprise: Tips from 3 Experts. SMB, mid-market, and enterprise defined. SMB, mid-market, and enterprise defined. Selling to SMB. SMB: Small and Medium-Sized Businesses.

SMB 91

SMB Scale Enterprise Marketing 91

Intercom, Inc.

OCTOBER 22, 2019

Here’s an example from LB’s own career: at LinkedIn, when her team of SMB AEs were short on inbound pipeline, she had her reps take an entire day off their calendars to focus on prospecting. For LB, this means having a consistent, well-defined rallying cry for her team to get behind.

Sales Hiring 123

Sales Hiring Underperforming Technical Team Sales Management 123

Sales Hacker

FEBRUARY 2, 2021

SMB Sales vs Enterprise Sales Process. SMB Sales vs Enterprise Sales Process. Deep knowledge and understanding of your prospects’ industry is the key difference between SMB sales , where you’re ‘churning and burning’ 10 demos a day, 5 days a week. Here are a few good ones I’d recommend: Consultative. Key Takeaways.

Scale 95

Scale Enterprise Marketing Sales 95

Sales Hacker

JUNE 20, 2018

From consulting to sales engineering. Jaimie Buss: I definitely did not see myself landing in sales—I did my undergrad in Environmental Engineering went on to do consulting work for Deloitte. They had a small SDR team—primarily Inbound and an SMB sales team. Jaimie Buss and the Road to Zendesk. And, what does it look like now?

Scale 80

Scale Sales Hiring SMB Interviewing 80

Sales Hacker

SEPTEMBER 16, 2021

Sales Profile: SMB to Commercial. This is where the pre-sales professionals are much more consultative with the prospect to better understand use cases and develop a clear value proposition within the product. Sales Profile: SMB to Commercial. Duration: 15 to 30 Days. Seller’s Cost: Low. Deal Size: Low. Duration: 15 to 45 Days.

Revenue 73

Revenue Sales SMB Engineering 73

SaaStr

DECEMBER 3, 2020

So I was doing environmental consulting. And so, as you can imagine, some of it landed, most of it didn’t early on, but we skipped the whole go from SMB to mid-market to enterprise and just went SMB transactional right after the Fortune 500. I’m a California kid from the Bay Area. I worked in solar.

Scale 169

Scale Sales Hiring Sales Recruiting Sales 169

Software Platform Consulting

MAY 20, 2019

Upwork has offerings for all sizes of clients from SMB to the enterprise. appeared first on Software Platform Consulting. There are other important differences between Upwork and Fiverr: By its nature and approach, Upwork targets larger projects than Fiverr. Upwork even has a managed services offering.

Marketplace as a Service 40

Marketplace as a Service Software Review SMB Web Development 40

Kellblog

FEBRUARY 6, 2021

Co-founded in late 2020 in the UK by friend, former MarkLogic consultant, and serial entrepreneur Nuno Job , Decipad is a seed-stage, currently fewer than 10 employee , startup that, last I checked, was working on a low-code product for planning and modeling for early-stage companies. The company has around 30 employees. The product gets 4.9

Finance 86

Finance Forecasting Software Review Systems Review 86

SaaStr

NOVEMBER 2, 2019

How does Krish think about purely serving the SMB market? How does he think about the mortality rate of SMBs? How does Krish think your customer acquisition and GTM strategy has to change with the movement from SMB to enterprise? What does Krish mean when he says, “In SaaS, you either sell to one of 2 customer profiles”?

Scale 124

Scale SaaS Payments Sales Recruiting Payment Services 124

OpenView Labs

MARCH 4, 2019

Many of my clients, and even some of my professional peers, tend to think that self-service resources only work for SMB clients. If you expect your CSM team to deliver, as well as move along SMB customers, then they need Customer Marketing support as well. That’s not true. This doesn’t happen by itself. Actionable Customer Marketing.

Customer Success 61

Customer Success SMB Sales Hiring Onboarding 61

SmartKarrot

JANUARY 10, 2023

Develop the digital marketing, e-commerce and consulting skills of the SMB CSM teams through continued education, with the intent of forming CSMs who become key stakeholders in the success of the customers. Ramp up CSMs’ knowledge of the platform and internal operations. Be the point of escalation for all communications with customers.

Customer Success 19

Customer Success Technical Review Outsourced Development Systems Review 19

SaaStr

FEBRUARY 8, 2019

How does the successful profile of a sales rep depend on (1) whether you are selling to SMB or enterprise? (2) Then I did a bunch of consulting to these amazing startups in Silicon Valley. Number one, does the success profile differ on the market that one’s approaching, be it SMB or Enterprise, does that make a difference?

Sales Hiring 112

Sales Hiring Scale Sales SMB 112

Neil Patel

DECEMBER 10, 2020

As an individual or SMB, you might be nervous about investing money into an ORM. To get a pricing quote, email or call them for a free consultation, and they will learn more about you and tailor their services to your specific needs. #4 4 – Big Leap — The Best For SEO And Content Management.

Management 145

Management Outsourcing Services Social Media Sales Hiring 145

Sales Hacker

JULY 21, 2021

Teaching reps this dated approach “gives a perception that if you just dial the phone without any intention, you will succeed,” explains Brittany Scott , VP of SMB Sales at KnowBe4. It tells me that they’re looking for traits like competitiveness, a hustler, and resilience, instead of consultative, empathetic, good listeners.”.

Sales Hiring 125

Sales Hiring Underperforming Technical Team Sales Sales Enablement 125

SaaStr

OCTOBER 26, 2023

In a year like this, SMB is doing worse, with a lot more churn and startups going out of business. But in other years, SMBs are jumping in the boat, so you get amazing growth long-term with a multi-segment strategy. But in other years, SMBs are jumping in the boat, so you get amazing growth long-term with a multi-segment strategy.

Sales Hiring 209

Sales Hiring AI SMB Scale 209

Sales Hacker

DECEMBER 5, 2022

After analyzing thousands of Outreach instances from SMB to enterprise, I’ve noticed I end up giving similar advice to many users. This is why I created Xebra Consulting. I was the second employee at Outreach and if it had a Jheri Curl, I’ve been following the drip for the last 7 years.

Scale 82

Scale Technical Review Systems Review Engagement 82

SmartKarrot

SEPTEMBER 12, 2022

Apply here: [link] Role: Customer Success Manager, SMB Location: New York, NY, US (Hybrid) Organization: Yotpo As a Customer Success Manager, you will successfully and consistently deliver ROI and value for the customers by consulting for their business while leveraging Yotpo solutions.

Customer Success 19

Customer Success Scale SMB Technical Review 19