Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. Strategy first, technology second. Let’s dive in.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

FastSpring

JANUARY 26, 2021

First, here’s a quick recap of PayPal’s fee schedule, with additional notes about how PayPal works based on where you live, what kind of payments you transact over PayPal, and other issues. Consolidate Payments . Request “Friend” Payments. PayPal does not charge fees for payments sent as a friend. PayPal’s basic fee is 2.9%

PayPal 148

PayPal Payment Methods Payment Solutions Merchant Services 148

Stax

FEBRUARY 5, 2024

Without strategies in place, disbursements can chip away at your hard-earned bottom line. This is how surcharges have become a staple solution, and they’ve helped businesses stay afloat in the sea of overheads. This surcharge covers the cost of processing credit card payments via platforms like Visa, Mastercard, and American Express.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

Blulogix

FEBRUARY 25, 2024

The dynamic nature of subscription services, coupled with the global reach of digital platforms, introduces unique legal challenges that require careful attention and strategic planning. Compliance with anti-fraud regulations involves adopting secure payment processing technologies and monitoring transactions for suspicious activity.

Payments 52

Payments Payment Services Artificial Intelligence Payment Features 52

Totango

FEBRUARY 9, 2022

Contract renewal is the stage in your SaaS customer’s lifecycle where they decide whether or not to extend a subscription that is about to expire. Typically, a business will send one or more renewal reminders and offers to a customer whose subscription is about to expire. Payment Gateways. What Is Contract Renewal?

Outsourced Development 96

Outsourced Development Payment Services Payment Solutions Retention 96

Stax

MAY 7, 2024

Cashless transactions have dethroned the age-old cash payments. trillion in the US in 2022, accepting card payments is no longer a question of whether to, but how to. To complete payment processing, credit card companies have to charge processing fees. When was the last time you withdrew cash from an ATM?

Merchant Services 88

Merchant Services Payment Services Payment Methods Accept Credit Card Payments 88

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. I interviewed him for insights into how to build a global growth strategy, especially when it comes to localization. David used the U.S. as an example: “You charge in U.S.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

Neil Patel

APRIL 12, 2021

They offer some of the best-known subscription boxes around, reflecting an increasingly popular (and potentially lucrative) business model. Why Should You Launch a Subscription Box? According to MarketsandMarkets , the subscription and recurring billing market will grow to around $7.8 Recurring Business Revenue.

Outsourcing Services 123

Outsourcing Services Payment Methods Subscription Payment Features 123

Buffer Resources

APRIL 10, 2024

  Whether you have 3,000 or 300,000 followers, you can monetize your Instagram with the right strategy. Consider consulting with a lawyer specializing in influencer marketing to review your contracts and ensure you're not agreeing to unfavorable terms. And this might be where your next monetization idea comes from.

Payments 99

Payments Payment Methods Marketplace as a Service Payment Services 99

Incredo

DECEMBER 3, 2019

And you look for ideas on how to promote your software for these holidays. And here are the best answers we have received. #1 Denis Lunev Founder at DepositFix , Payment Integration for HubSpot “ The most expensive time of year to advertise on Google and Facebook is Black Friday and Christmas.

SaaS Payments 162

SaaS Payments Payment Solutions Payments Social Media 162

BrightBack

JANUARY 17, 2022

But in practice, being best-in-class at digital retention is a key challenge for most startups and enterprises, as it requires significant engineering to connect 3 to 5 systems of record (e.g.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

Intercom, Inc.

NOVEMBER 7, 2019

If people aren’t looking for your solution, you have to educate them about the problem your product solves. So they created a software that provides control, visibility, and payment methods for corporate finance teams. If people aren’t looking for your solution, you have to educate them about the problem your product solves.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. On this podcast, we share stories from global SaaS leaders like Ryan, that you can use to inspire new growth strategies in your own business.

Payment Solutions 108

Payment Solutions Payment Services SaaS Payments VP of Engineering 108

SaaStr

NOVEMBER 2, 2019

How does Krish think your customer acquisition and GTM strategy has to change with the movement from SMB to enterprise? Krish Subramanian: We are software engineers by training. My co-founders cut their teeth at Zoho for over 10 years building product and for over six years [inaudible] software products.

Scale 134

Scale SaaS Payments Sales Recruiting Payment Services 134

FastSpring

JANUARY 27, 2022

For example, Jon Torres — a digital marketing consultant specializing in SaaS commerce — noticed that, for some of his clients, refund requests spiked around renewal time. “It Note: FastSpring offers advanced subscription management services that support free trials, monthly and annual paid plans, proration, discount management, and more.

Merchant Services 135

Merchant Services Payment Services SaaS Payments Payment Solutions 135

FastSpring

DECEMBER 18, 2020

Streamlining how other businesses buy products, software, and services free up employees within a business to tackle different tasks when they’ve historically been tied up in lengthy sales meetings and demos. There was one problem—the process of buying BizNet’s software wasn’t exactly straightforward.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

Neil Patel

APRIL 7, 2020

The moment I blogged about more features being opened up for free, many of you decided to purchase a paid subscription. It makes sense because the way these big ad networks make money is through an auction system. Opportunity #3: Conversions are down, but there’s a solution. Opportunity #2: Paid ads are really, really cheap.

Payment Methods 145

Payment Methods Payment Solutions Marketing Payment Services 145

Casey Accidental

OCTOBER 27, 2020

Platforms can create an immense amount of long-term value for companies, or be a minor component of their product strategy to maintain product/market fit. But as we try to define platform as a business model strategy separate from any other, we can see that this quote is incomplete as a definition. The Types of Platforms.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  Under Subscriptions & payments , click Change next to Premium Subscription. Choose Account preferences on the left pane.

Technical Review 108

Technical Review Systems Review Sales Recruiting AI Search 108

Buffer Resources

JULY 11, 2023

I also didn’t have the funds to maintain an omnipresent strategy. If I used ChatGPT to write an article (not counting access to the web plugin from a Plus subscription), it would only be referencing facts up to September 2021. Now it was time to put everything together with an automated hiring system. and Facebook groups.

Payments 71

Payments Social Media Systems Review AI Search 71

Valuize Consulting

MAY 11, 2020

The rise of the customer success ‘domain’ in B2B software companies has driven this new market category. Most B2B software companies have now made attempts to build Customer Success organizations, and their focus has shifted to increasing the efficiency, scale and impact of these teams. Team structure.

Technical Review 40

Technical Review Technology Customer Success Payment Solutions 40

Software Platform Consulting

MAY 6, 2019

Invoicing and payment (e.g., In some markets this strategy means large enterprise buyers get subsidized software and services and their supply base pays. The post SaaS Metrics for Enterprise-Driven B2B Networks (Buyer-Supplier Revenue Mix) appeared first on Software Platform Consulting. Order to Cash (e.g.,

Payments 60

Payments Enterprise SaaS Payments Metrics 60

Incredo

NOVEMBER 21, 2019

Precisely – about SaaS affiliate programs… SaaS partner programs entice both software providers and affiliate partners for various reasons: 1) SaaS products are usually low-cost. 2) Software companies can pay high commissions because they don’t sell physical products. 5) Everyone minds his own business.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

SmartKarrot

MARCH 13, 2023

Role: Customer Success Manager Location: Springfield, IL, United States Organization: OBIX by Clinical Computer Systems, Inc As a Customer Success Manager, you’ll guarantee that clients receive the most possible value and return on their investment. Find chances to deepen the connection and produce leads for the sales team.

Customer Success 19

Customer Success Payment Solutions Scale Systems Review 19

ChurnZero

OCTOBER 5, 2022

This is a guest blog contributed by Emily Ryan, chief client officer at Valuize , a B2B consulting company that helps industry-leading technology organizations supercharge their customer lifecycle to drive best-in-class net dollar retention.

Underperforming Technical Team 94

Underperforming Technical Team Payment Services Payment Methods Scale 94

Stax

JANUARY 15, 2024

Learn how to achieve payment processing compliance when surcharging to improve your company’s financial stability and reputation. TL;DR Credit card surcharging involves adding a fee to transactions with credit card payments, offsetting processing costs. Encouraging Alternative Payment Methods. Interchange fee management.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Outseta

JANUARY 10, 2020

Our strategy across these dimensions has been singularly focused on building a company that’s lean, healthy, and sustainable. Expenses It’s cheaper than ever before to build software—3 years into building Outseta, we’ve spent $66,326 on the business. Our biggest expense, consulting services, is the salary we pay James for design work.

SaaS Payments 55

SaaS Payments Scale Payment Methods Payment Solutions 55

Audacix

SEPTEMBER 28, 2020

Whether you are implementing, ordering or patching your Oracle E-Business Suite (EBS) you need to ensure that your EBS system continues to function as expected. Various EBS testing frameworks provide a comprehensive solution for ensuring the quality and performance of your Oracle E-Business Suite system.

Technical Review 52

Technical Review Payment Solutions Software Review Systems Review 52

FastSpring

OCTOBER 16, 2018

I then spent four years in sales operations and strategy for Siebel Systems (acquired by Oracle) and three years in management consulting at Mckinsey. What’s really interesting about FastSpring is that we sit at the intersectionality of software and subscription billing, payments, and ecommerce.

Payments 67

Payments Payment Methods Payment Solutions Sales Hiring 67

ChurnZero

MARCH 31, 2020

Kris Morrison, VP of Customer Success at Interact Software. To open, we asked the panel about the first steps in their response strategy. Use product usage data as a leading indicator of a customer in crisis and create a specific customer segmentation strategy based on their impact level. Email is now the only option.

Payment Methods 72

Payment Methods Payment Solutions Software Review Payment Services 72

Stax

NOVEMBER 6, 2023

In this article, we’ll take a closer look at what data tokenization means, how it works, and the role it plays in payment processing. Payment tokenization is a subset of data tokenization where tokens replace confidential payment data such as customer credit card information. Let’s get started. They are known as tokens.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  Under Subscriptions & payments , click Change next to Premium Subscription. Choose Account preferences on the left pane.

Technical Review 62

Technical Review Systems Review Sales Recruiting AI Search 62

ChurnZero

JANUARY 4, 2019

Whether that’s AI-enabled analysis of customer data to help teams be proactive, in-house virtual assistants that are a resource to support teams as they work with customers or other operational applications, AI will play a larger role in this capacity next year.” – Julia Ahlfeldt, Customer Experience Advisor, Julia Ahlfeldt CX Consulting.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

Buffer Resources

FEBRUARY 29, 2024

  Over the past decade, I've immersed myself in mastering the nuances of SEO, initially for my ventures and later extending my expertise to assist friends, family, and clients as a consultant. Business owners must deploy diverse strategies to cement their online footprint in the increasingly competitive market. We were wrong.

Payment Methods 82

Payment Methods Business Software Review Payment Services 82

Software Platform Consulting

JUNE 3, 2019

Whether it is to drive adoption of electronic POs, Invoices, payments, or supplier information management compliance, the network will give you plenty of references of how many suppliers they have enabled for other buyers. Don’t get me wrong, the number of suppliers per buyer is really important. Source: [link].

SaaS Payments 40

SaaS Payments B2B Enterprise Metrics 40

ProfitWell

MARCH 3, 2020

Listen wherever you get podcasts: Your top subscription news. Dave Kellogg , the consultant, advisor, and blogger with an expertise on enterprise software startups—author of the cleverly titled Kellblog —recently posted a piece on Coronavirus and its correlation to CEOs everywhere. And finally, the evolution of B2B SaaS billing.

Sales Hiring 59

Sales Hiring Scale SaaS Payments Payment Services 59

ProfitWell

APRIL 16, 2020

We spotted a piece by Interbrand , global brand consultancy, on demand shock —namely the unexpected fluctuation of demand for many businesses during a time of crisis. But what does demand shock mean for business strategy, both now and in the future? And of course a sector that does this well: subscription.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Sales Hiring 52