User Pilot

MAY 8, 2023

Userpilot’s State of SaaS Onboarding 2023 has just landed and we’re sharing the key insights. Frictionless sign-up flows reduce time to value, so eliminate unnecessary steps, collect only key user details, and consider enabling SSO and delaying email confirmations. Fasten your seatbelts and let’s get right to it!

Onboarding 72

Onboarding SaaS Payments Trends Payment Methods 72

Totango

FEBRUARY 9, 2022

The contract renewal stage of the customer lifecycle is a critical component of driving retention for SaaS products. Knowing how to use technology to optimize your contract renewal process can increase your retention rates and your revenue. First, we’ll review what contract renewal is and what it means to automate the process.

Outsourced Development 94

Outsourced Development Payment Services Payment Solutions Retention 94

Blulogix

FEBRUARY 25, 2024

The dynamic nature of subscription services, coupled with the global reach of digital platforms, introduces unique legal challenges that require careful attention and strategic planning. Compliance with anti-fraud regulations involves adopting secure payment processing technologies and monitoring transactions for suspicious activity.

Payments 52

Payments Payment Services Artificial Intelligence Payment Features 52

OPEXEngine

JUNE 9, 2020

In this third installment of our blog series ‘React, Adjust, Recover – Strategies for Professional Service Organizations During the COVID-19 Outbreak’, we focus on strategies to help businesses recover faster as restrictions begin to lift. So, what are some of those strategies for professional service organizations?

SaaS Payments 59

SaaS Payments Payment Services Technical Review Payment Methods 59

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

User Pilot

AUGUST 14, 2023

With more players entering the SaaS market and the growing use of digital technology in marketing, traditional marketing alone cannot sustain your business. You need to know what in-app communication to implement to attract, engage, and retain a bigger customer base while maximizing revenues. moment ) and experience it.

Growth Marketing 82

Growth Marketing SaaS Payments Strategy Payment Methods 82

FastSpring

OCTOBER 12, 2023

In Dave’s words, “What is it about your product or service that the users say in their own words they love ?” I think SaaS businesses and subscription businesses are particularly bad at having vague, waffley headlines on their homepages,” he states. Stream the entire conversation or read the highlights below. Jump to highlights.

Payment Methods 176

Payment Methods SaaS Payments Payment Solutions Payments 176

FastSpring

JANUARY 26, 2024

And at a company like Sideways 6 — whose product is an idea management software to help organizations engage people and foster innovation — that emphasis on collaboration gets even louder. But the support team are responsible for first response times, for things like NPS, whereas what we’re responsible for is, ultimately, outcomes.”

Customer Success 154

Customer Success VP of Engineering Payments Payment Methods 154

FastSpring

FEBRUARY 23, 2023

That’s the philosophy behind SEM International , the firm he founded that specializes in multilingual internationally-based digital marketing services. Pricing Strategies to Combat Stagflation 2022 Emerging SaaS Customer Markets How FastSpring Can Help FastSpring helps SaaS and software companies sell around the world.

Payment Solutions 138

Payment Solutions SaaS Payments Strategy Software 138

Hull

JANUARY 22, 2019

In short, we observe that Head, Director & VP of Growth titles are becoming more abundant, as are consultants around growth hacking but the "growth hacker" title is fading away. The explosion of SaaS tools (and with it, data silos) together creates a need for a cross-functional, operations role to support go-to-market teams.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Technology Enables Strategy; Doesn’t Define It. Sales Process Engagement.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

yoursales

JANUARY 28, 2022

Sales W hich challenges would you like sales technology to solve for your sales team? At the moment you've come to the master list of all sales technology, covering a range of categories and most of the known players in the sales technology industry. What is sales technology here to do? Sales Stack Graveyard.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

SaaStr

AUGUST 9, 2019

Prior to Kustomer, Vikas spent over 20 years implementing, consulting, marketing, and selling CRM and ContactCenter solutions with companies like LivePerson and Oracle. In Today’s Episode We Discuss: * How Vikas made his way into the world of SaaS and came to be at the rocketship that is Kustomer. * What is a good payback period? *

SaaS Payments 128

SaaS Payments Cloud Technical Review Scale 128

SaaStr

DECEMBER 17, 2019

Technology Reporter @ CNBC. Please welcome Zach Perret, Plaid Co-Founder and CEO and Ari Levy, CNBC Senior Technology Reporter. Zach : SaaS-ish. Ari : SaaS-ish. So, as a consumer, the way that you interacted with your finances in the web pre-Plaid was doing a variety of manual processes. Ari Levy | Sr.

Payments 142

Payments SaaS Payments Banking Underperforming Technical Team 142

yoursales

JANUARY 29, 2021

Sales technology for professional sales will be more important than ever. Welcome to Sales Stack 2021 - one of the most expansive lists of sales technology out there. This year we'll be trying harder to try to explain the outcomes you can use various kinds of technology to achieve and take you closer to the results you desire.

Scale 104

Scale Payment Methods Payment Solutions Sales Recruiting 104

ChurnZero

JANUARY 4, 2019

Whether that’s AI-enabled analysis of customer data to help teams be proactive, in-house virtual assistants that are a resource to support teams as they work with customers or other operational applications, AI will play a larger role in this capacity next year.” – Julia Ahlfeldt, Customer Experience Advisor, Julia Ahlfeldt CX Consulting.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

Sales Hacker

MARCH 2, 2020

Strategy and Process. Sales Engagement. Sales Engagement. Sales Enablement. The Sales Enablement Playbook. Enablement Mastery. Blueprints for a SaaS Sales Organization. It’s a simple, timeless, and repeatable process that’s been known to help reps close 30% more sales. Insight Selling.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Incredo

NOVEMBER 7, 2019

So after reading today’s blog, you will be opening your eyes to SaaS demo best practices and closing more sales. 2) We are going to talk about careless and even strange mistakes that SaaS salespeople make during software product demos. Want to learn more about SaaS sales? 5) STAY WITH US TILL THE END.

Payment Solutions 168

Payment Solutions Software SaaS Payments Payments 168

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. In Today’s Episode We Discuss: * How Krish made his way into the world of SaaS and came to found one of India’s fastest growing SaaS companies in Chargebee?

Scale 123

Scale SaaS Payments Sales Recruiting Payment Services 123

Sales Hacker

SEPTEMBER 10, 2020

Face-to-face consultations went out of the window. As leaders in sales engagement and sales management, Revenue Grid’s team has been working hard to understand this new landscape that we’re stepping into. more of their time browsing SaaS sites. Unlock New Technology. So, how do companies thrive like this?

B2B 64

B2B Sales Payment Methods SaaS Payments 64

OpenView Labs

SEPTEMBER 5, 2019

As software pervades every sector of the world economy, the developers building it are rapidly becoming the most important buyers of technology and infrastructure in companies of all sizes. Too often, developers are treated as an idiosyncratic and difficult audience – hard to reach, tricky to engage and challenging to sell to.

Underperforming Technical Team 40

Underperforming Technical Team Scale Sales Hiring SaaS Payments 40

ChurnZero

JANUARY 4, 2019

Whether that’s AI-enabled analysis of customer data to help teams be proactive, in-house virtual assistants that are a resource to support teams as they work with customers or other operational applications, AI will play a larger role in this capacity next year.” – Julia Ahlfeldt, Customer Experience Advisor, Julia Ahlfeldt CX Consulting.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

SaaStr

AUGUST 15, 2020

This dynamic trio of SaaS experts share how to stay customer-centric and set yourself apart in today’s rapidly changing environment. Really excited for engaging discussion on something I’m passionate about, the future of the customer. This episode is sponsored by Linode. We’ve shared the transcript of episode 362 below.

Payment Methods 186

Payment Methods Merchant Services Scale Payments 186

Intercom, Inc.

OCTOBER 29, 2020

After college, I went to work at the Boston Consulting Group, BCG, which was my first experience in business. And so I worked with a whole bunch of companies in technology and financial services, consumer goods, helping them on things like growth strategy, developing new products, M&A. It clearly wasn’t taking off.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

CustomerSuccessBox

MARCH 3, 2022

The first comprises: why is it necessary for the SaaS firms to reduce or eliminate churn? The second: 10 laws of “Customer Success” The third deals with CCO – Chief customer officer, Technology and The Future. With the hot subscription-based model from music to movies, like a recurring payment.

Customer Success 52

Customer Success Management SaaS Payments Payment Features 52

Casey Accidental

OCTOBER 27, 2020

This builds on the first essay in the series of how there has been an increase in interest of SAAS-like models interested in becoming marketplaces over time. In that essay , we also talked about how a more common route for a SaaS business is to become a platform. Integration platforms are ubiquitous in SaaS.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

SaaStr

AUGUST 6, 2020

In Today’s Episode We Discuss: * How Chen made his way into the world of SaaS and came to found the leader in account payables with Tipalti. * How can SaaS companies have variable pricing mechanisms without disincentivizing usage? ” And, more specifically, didn’t like part of the technology that we used.

Sales Hiring 215

Sales Hiring Payment Services Payment Solutions SaaS Payments 215

All that Saas

MAY 1, 2021

Influencer marketing platforms are a great solution to engage with your audience in the right way. To save your time and make your decision process easy we have reviewed some of the best platforms. It includes followers, engagement scale, contact, and more. Moreover, it has expected to surpass $370 million U.S

Payments 52

Payments Payment Solutions Payment Methods Payment Services 52

Baremetrics

DECEMBER 18, 2019

MeetEdgar ) Consultation (e.g. Calling all low-touch SaaS experts, @databoxhq churn rate in first 2 months w/ and w/out a 14 day trial. Onboarding — also a part of activation — is closely related to retention because it determines how well you can enable someone to use your product, and ultimately, the value they get from using it.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

How To Buy Saas

SEPTEMBER 7, 2020

CRM softwares have seen a drastic growth in the market with a rising shift towards the use of technology in business. CRM software is designed to help companies keep track of their relationships, manage sales and marketing processes, and deliver more efficient service. How has the CRM software changed the business civilization?

Payment Solutions 52

Payment Solutions Software Review Payment Methods Software 52

Chart Mogul

SEPTEMBER 19, 2019

there are hundreds of activities you can engage in on a daily basis. SaaS founders and operators need help structuring and understanding the importance of sales basics. It’s a collection of your processes and practices that help you achieve your sales targets and continually improve your sales organization.

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

Outseta

JANUARY 9, 2019

I hope this is a useful barometer of progress for other bootstrapped SaaS start-ups with equally ambitious projects. we spent on consulting services was primarily design related expenses, as James Lavine began working with us. Let’s get right into it starting with how much we’ve spent on the business. The $11,123.75

Content Marketing 40

Content Marketing SaaS Payments Payment Methods Payment Services 40

SmartKarrot

MARCH 8, 2022

Her blog posts continue to serve as a valuable resource for people who seek to understand and master customer success processes. A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Amarachi Ogueji. Anita Toth. Annette Franz. Christina Crawford Kosmowski.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

SmartKarrot

JANUARY 25, 2022

The critical nature of software for business growth is a key reason for the exceptional growth of Software as a Service (SaaS) companies in recent times. Encouraged by the success and importance of SaaS, Australia has actively adopted the cloud ecosystem and founded brilliant SaaS-driven companies and platforms.

SaaS Payments 10

SaaS Payments Payment Services Payment Methods Marketplace as a Service 10

SaaStr

OCTOBER 4, 2019

In Today’s Episode We Discuss: * How did Jeppe make his way into the world of startups and SaaS with his becoming CFO @ Tradeshift? I come from management consulting and I worked with large companies for quite a few years. So they have fairly simple processes, but they might be many people. Loving our podcast content?

Scale 117

Scale SaaS Payments SMB Sales Hiring 117

SmartKarrot

APRIL 29, 2022

Become knowledgeable of Domo’s solutions and service offerings, including SaaS business solutions and implementation methodologies, and advanced service offerings. Expand Domo footprint in current customer accounts by driving product adoption and up-sell opportunities of licenses and services.

Merchant Services 19

Merchant Services Customer Success SaaS Payments Payment Services 19

Chart Mogul

SEPTEMBER 19, 2019

there are hundreds of activities you can engage in on a daily basis. SaaS founders and operators need help structuring and understanding the importance of sales basics. It’s a collection of your processes and practices that help you achieve your sales targets and continually improve your sales organization.

Sales Hiring 52

Sales Hiring Scale Sales Recruiting Startup 52