Intercom, Inc.

MAY 13, 2021

Few people have more experience with this move than Linda Lin , Director of Customer Success at the revenue intelligence platform Gong. Moving upmarket means larger customers and higher revenue, but it’s not without its challenges. For Linda, it all comes down to your approach to customer success. ” 3.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

Totango

FEBRUARY 22, 2019

Last year, we experienced record business growth—we more than doubled our revenue and customer base, tripled our engineering and support staff, introduced Totango Spark , a next generation flagship customer success solution, and announced a go-to-market partnership with SAP among many other exciting milestones.

Enterprise readiness 50

Enterprise readiness Leadership Consulting Enterprise 50

SaaStr

MAY 29, 2020

I mean, we were really having consultative conversations around what it was going to take to help them build their businesses and really understand what this new world of connecting to people on their mobile devices, what that looked like and how to execute that and how to measure that and how to value that. We see them building Empathy Labs.

Scale 216

Scale Sales Recruiting Pricing Leadership 216

Kellblog

JANUARY 5, 2020

While most everyone I knew scratched their head at the enterprise-focused Workday acquiring a more SMB-focused Adaptive, Workday has done a good job simultaneously leaving Adaptive alone enough to not disturb its core business while working to get the technology more enterprise-ready for its customers.

DevOps as a Service 64

DevOps as a Service Blockchain Technical Review AI Search 64