Totango

FEBRUARY 22, 2019

Last year, we experienced record business growth—we more than doubled our revenue and customer base, tripled our engineering and support staff, introduced Totango Spark , a next generation flagship customer success solution, and announced a go-to-market partnership with SAP among many other exciting milestones.

Enterprise readiness 51

Enterprise readiness Leadership Consulting Enterprise 51

Intercom, Inc.

JANUARY 5, 2022

And then, it allows companies to be more enterprise-ready. And then our team, especially our Customer Success team, who works with every one of our customers. We have former auditors, security professionals, on-staff to help guide our customers through the journey. Liam: The whole area is a new space.

Scale 211

Scale Software Review compliance Technical Review 211

SaaStr

NOVEMBER 12, 2020

Larger accounts will require uplevel customer service, and some companies have a team dedicated to just that. As your company moves upmarket, your once ‘flat’ org will divide into different teams, i.e., customer success, new sales, technical sales, and account planning — all of which are critical for expanding into the Enterprise.

Scale 271

Scale SMB Sales Hiring Enterprise readiness 271

Andreessen Horowitz

NOVEMBER 17, 2023

I think the annual planning process that we actually ended up running was pretty similar to every other one we had run, but it was a couple months after we had just really deeply understood what it was people were using Segment for today and what they wanted to be able to rely on it for at a bigger, more enterprise-ready scale.

Sales Hiring 88

Sales Hiring Scale Sales Underperforming Technical Team 88

SmartKarrot

JULY 8, 2020

The customer’s gone. It was at a time when SaaS companies were spending considerable time pouring over features and pricing of Customer Success tools that Aptrinsic, a product-led growth solution with analytics prowess and in-product engagements hit the market. SmartKarrot is a powerhouse package of customer success platform.

Software Review 10

Software Review Customer Success Systems Review Pricing 10

Point Nine Land

APRIL 21, 2021

How to efficiently collect feedback from customer-facing teams? As your company grows, the customer facing teams (sales, customer support, customer success,…) are growing and the number of questions flowing to the product teams is growing: Is it possible to do this? How is it working? When are we going to do that?

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52

SaaStr

MAY 29, 2020

Oculus our VR gaming platform is now enterprise ready. We’re seeing a lot of work being done by large enterprises to use Oculus for training and even build Empathy. They’re all things that we’re working on, we have our Portal device. We see them building Empathy Labs.

Scale 220

Scale Sales Recruiting Pricing Leadership 220

Kellblog

JANUARY 5, 2020

While most everyone I knew scratched their head at the enterprise-focused Workday acquiring a more SMB-focused Adaptive, Workday has done a good job simultaneously leaving Adaptive alone enough to not disturb its core business while working to get the technology more enterprise-ready for its customers.

DevOps as a Service 64

DevOps as a Service Blockchain Technical Review AI Search 64