ChurnZero

JANUARY 13, 2022

Amir will lead all post-sales functions, helping customers use the full scope of their products and services to unleash the power of CentralSquare in their communities. As the lynchpin to customer retention, his history in providing best-in-class customer experience will elevate the customer journey and drive continued ComplySci growth.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

Panintelligence

FEBRUARY 7, 2024

Fintech SaaS success is won or lost based on the quality of the experience you deliver to customers, partners, and employees. As Mike says; “There's starting to be a shift in financial services, with more organizations going for commercial, off-the-shelf products that they can then configure themselves. But there's a problem.

Outsourcing Services 52

Outsourcing Services Outsourced Development SaaS Underperforming Technical Team 52

User Pilot

OCTOBER 26, 2023

Combining self-service support with full-service support allows users to overcome even the most complex issues. Gamification is a PLG strategy that keeps users engaged and increases user retention. In PLG , the role of sales teams is reduced as well because a lot of the conversions happen via self-service channels.

Outsourcing Services 103

Outsourcing Services Onboarding Customer Support Customer Lifetime Value 103

Intercom, Inc.

DECEMBER 21, 2021

Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy. In this episode of Inside Intercom, our Director of Brand Marketing Sarah Tran had the honour of sitting down with Amanda for a chat about how governments can leverage technology to build better services and empower its citizens.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Audacix

AUGUST 11, 2023

Table Of Contents India's Digital Personal Data Protection Bill, 2023, (DPDPB) is going to force IT decision makers like you to completely rethink how your organisation collects, processes, stores and secures customer, vendor, employee and partner data. This is a classic scenario of "the early bird gets the worm."

Outsourcing Services 52

Outsourcing Services Technical Review Cybersecurity Data 52

BetterCloud

DECEMBER 4, 2017

Jodi Daniels is the founder of Red Clover Advisors, a data privacy consultancy that assists companies with GDPR compliance, operationalizing privacy, digital governance, and online data strategy. This can mean employee, customer, or vendor data. Cloud service providers and payroll companies, for example, are processors.

Outsourcing Services 40

Outsourcing Services Technical Advisors Data compliance 40

SmartKarrot

OCTOBER 23, 2020

Develop company-wide customer success motion onboarding processes, between Compliance, Marketing, Sales, Product, and Technology to identify opportunities and risks of onboarding and retention. Manage end to end our outsourced resource partner in the Philippines, ensure efficiency in SLAs, relationship, and service optimization.

Outsourcing Services 10

Outsourcing Services Customer Success Outsourced Development Scale 10

SaaStr

AUGUST 6, 2020

And, in the early days I was the product manager, the programmer, the QA, well, actually I did have an outsource QA, I must say, through Upwork. Our target market has roughly 600,000 companies in it, between everyone in the market we’re servicing three, four, 5% of the market. How would you do tax compliance without us?

Sales Hiring 298

Sales Hiring Payment Services Payment Solutions SaaS Payments 298

Sales Hacker

DECEMBER 8, 2017

Full impact of new GDPR regulations and compliance laws – likely to hurt many outbound focused businesses who fail to comply. That means companies and buyers are getting bombarded with offers, calls, and emails for the same types of vendors left and right, and it’s only getting harder to cut through all the noise.

Scale 108

Scale Technical Review Outsourcing Services Sales Hiring 108

USIO

MARCH 6, 2025

Enter Usio , your white-label integrated payments partner, ensuring transactions are as effortless as a well-coordinated surgical team. No fees Unlike other payment processors, Usio charges zero fees to its partners. We maintain the highest level of PCI compliance , protecting transactions from fraud and cyber threats.

Payment Services 130

Payment Services Payments Outsourcing Services Healthcare 130