SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. Learn actionable monetization tips from a Product/Growth operator turned VC. Built out a bunch of the orb across product, data, analytics to do much of the same work, to drive retention and monetization.

Payments 100

Payments Pricing Compensation SaaS Payments 100

Stax

APRIL 30, 2024

Whether you run a small online store or a major brand, accepting electronic payments is a must for all businesses. According to Onbe, 73% of consumers prefer using digital payments like cards and payment apps. But to seamlessly receive these payments as a merchant, you’ll need merchant processing services.

Merchant Services 88

Merchant Services Payment Services Payment Solutions Payment Methods 88

Sales Hacker

MAY 9, 2019

A great sales compensation plan needs to accomplish quite a lot. It needs to provide fair compensation to employees in customer-facing roles. The Process for Creating a Sales Compensation Plan. Plan Compensation for Onboarding and Training. Example Compensation Plans. Establish Role Levels. Keep it Simple.

Compensation 102

Compensation Sales Hiring Development Team Review Sales Recruiting 102

Baremetrics

MAY 7, 2019

Company C was funded by pre-orders from customers, a friends and family round, and then through revenue-based financing for a period of time. Dictionaries and founders alike can’t agree on the definition of what it means to bootstrap a business. Bootstrapping purists insist on only using revenue from customers to fund the business.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

Chart Mogul

SEPTEMBER 19, 2019

How after that payment was processed or that service order was signed, you set your sights on cloning that customer. Reference checks: I like to use reference checks to understand how best to set up a prospective employee for success. Here is an example of how we evaluate one competency in the interview process.

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

SmartKarrot

JUNE 1, 2022

Bookings, Billings, and Revenue are linked to each other. As a B2B SaaS business owner, you should be aware of the differences between these terms and understand them very clearly. Understanding Bookings, Billings, and Revenue. Bookings in SaaS Business. Billings in SaaS Business. Revenue in SaaS Business.

Payments 10

Payments SaaS Payments B2B Revenue 10

Stax

JANUARY 10, 2024

Credit card fees, including interchange, assessment, and payment processor fees, impact businesses on a per-transaction or recurring basis. Leveraging technology, monitoring chargebacks, and addressing individual business factors help to reduce credit card fees and improve overall profitability.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Facilitation 88

Chart Mogul

SEPTEMBER 19, 2019

How after that payment was processed or that service order was signed, you set your sights on cloning that customer. Reference checks: I like to use reference checks to understand how best to set up a prospective employee for success. Here is an example of how we evaluate one competency in the interview process.

Sales Hiring 52

Sales Hiring Scale Sales Recruiting Startup 52

User Pilot

AUGUST 31, 2023

The purpose of customer acquisition is to expand and make more revenue. Customer acquisition marketing refers to the subset of strategies and activities within customer acquisition that focus on marketing techniques to attract and convert potential customers. The platform can help you get a lot of exposure to potential users.

Acquisition 110

Acquisition SaaS Payments Payment Methods Metrics 110

Point Nine Land

MAY 22, 2020

Doing so generally requires building in additional trust, workflow tools and, in some cases, a shift away from traditional commission based monetization models. To capture these transactions, B2B marketplaces need to build significantly more value into their platforms. Need a reminder on why trust and convenience matter?

Marketplace as a Service 83

Marketplace as a Service B2B Payments SaaS Payments 83

SmartKarrot

SEPTEMBER 26, 2023

The document also helps new staff members understand your firm’s policies, culture, procedures, and expectations, thereby allowing them to effectively and quickly integrate into your organization. That way, your workers can understand how the roles they perform in your business contribute to its larger goals and objectives.

Payment Services 10

Payment Services Payment Solutions Payments Systems Review 10

Stax

MARCH 14, 2024

Optimize Your Pricing Strategy Pricing strategy refers to the approach that businesses use to set the prices of their products or services. There are different types of pricing strategies that businesses can use, depending on factors like their goals, target market, and competition. Learn More 1.

Payment Methods 68

Payment Methods Payment Services Payment Solutions Payments 68

Sales Hacker

NOVEMBER 15, 2017

Account-Based Everything / Revenue. Annual Recurring Revenue. Account refers to a record of primary and background information about an individual or corporate customer, including contact data, preferred services, and transactions with your company. . AB Testing. Account-Based Marketing. Account Development Representative.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

Incredo

NOVEMBER 1, 2019

From sales & marketing alignment to SaaS salespeople compensation. If you are satisfied with your sales model and need to learn about employee compensation model, just skip the first article. (3 SaaS Sales team compensation . And from SaaS sales models to SaaS pricing. Did we miss anything? Hopefully, no. . Really 10%?].

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Baremetrics

NOVEMBER 10, 2020

Payment Structure: 3 payments (at close, 12 months & 18 months). In an email to the company about why I was leaving, Om Malik referred to me as a “starter” and that term has always really resonated with me. Though, at this point, everyone other than me will be staying on (with their same compensation as well).

Technical Review 145

Technical Review Software Review Payment Solutions Payments 145

Neil Patel

SEPTEMBER 18, 2020

This typically includes medical payments if someone is hurt on your company’s property. Professional liability insurance is also referred to as errors and omissions (E&O) insurance. This protects businesses sued by clients claiming damages for professional services that you provide. Workers’ Compensation Insurance.

Payment Methods 125

Payment Methods Business Technical Review Compensation 125

Outseta

FEBRUARY 2, 2019

Indie.VC (V3) Website: [link] Key Personnel: Bryce Roberts Revenue Requirement: Post revenue, but no minimum requirement. Board Seat: No Investment Docs: [link] Application Deadline: March 1, 2019 Apply Here: [link] Indie VC is the OG on this block and describes itself as “growth revenue for post-revenue companies.”

SaaS Payments 102

SaaS Payments Payment Methods Payments SaaS 102

SaaStr

AUGUST 27, 2019

Depending on size and stage, variable compensation can be one of a company’s highest expense items, and a thoughtful approach is key. So I like to say that if sales is like a train, then sales compensation is the driver. Want to see more content like this? Join us at SaaStr Annual 2020. Jessica Lin | Co-Founder @ Workbench.

Sales Recruiting 137

Sales Recruiting Sales Hiring Scale Sales 137

ChurnZero

OCTOBER 16, 2020

They sit down and start scribbling down payments and interest rates in a two-by-two square. When a customer engages with your platform, they have a vision and an expectation of what they’ll achieve,” says Amanda. Contraction and churn are a leaky bucket that will lead to the demise of a SaaS platform. Enter the Sales Manager.

Scale 98

Scale Customer Success SaaS Payments Sales 98

SaaStr

AUGUST 5, 2020

Business, the customers are getting impacted. Timelines’ longer for fundraising for closing customers and payments get delayed. So I’m sure you’ve experienced already a restaurant going direct, selling direct to you versus even going through a third-party platform. Fundraising is more difficult now.

Technical Review 145

Technical Review Payment Methods Travel Development Team Review 145

ChurnZero

MARCH 22, 2019

Did you know: For every 1% increase in revenue retention, a SaaS company’s valuation increases by 12% after five years? How to structure and compensate a Customer Success team. It’s especially great if you get payment up front and then know that customer is profitable from that point on. .

Retention 61

Retention Payment Methods SaaS Payments Outsourced Development 61

SmartKarrot

DECEMBER 16, 2022

A client partner’s responsibilities may also develop customized programs and payment plans for customers, offering consultations, bargaining for contracts, and evaluating risks while abiding by the company’s norms and standards. Developing sales strategies to increase revenue. Addressing client complaints and issues.

Scale 10

Scale Payment Methods Underperforming Technical Team Outsourced Development 10

Sixteen Ventures

DECEMBER 31, 2019

In fact, it was in 2016 I started referring to it not as Customer Success, but as Customer Success-driven Growth, to bring to the forefront the fact that Customer Success is a growth driver; a growth engine. Sales Process Engagement. Metering / Billing / Payment Process. Your Recurring Revenue. Functional Support.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136