ChurnZero

NOVEMBER 18, 2022

The Q&A portion of the webinar covered topics including how to overcome budget objections, promote CS wins across the organization, secure budget at the same rate as sales, and much more. I lead the Customer Success function here at MarketSource. Customer Success has the ability to really lead in those instances.

Customer Success 98

Customer Success Sales Hiring Headcount Scale 98

Sales Hacker

JANUARY 29, 2018

In this blueprint, we provide insights on how to structure your sales organization. The changes in SaaS require that we no longer look at salespeople as individual contributors, but rather a team that crosses disciplines, not just within sales but also across other parts of the organization such as marketing and product.

Sales Recruiting 74

Sales Recruiting Scale Sales Hiring Sales 74

Sales Hacker

FEBRUARY 13, 2018

In this article, you’ll learn how to structure your sales development (SDR) team for maximum efficiency and scalability. Sales leaders, read on! How Do You Identify Top Performing Reps and Enable Them To Lead? This should feed into your strategy for building out compensation plans across your organization.

Scale 85

Scale Development Headcount Sales 85

Sales Hacker

MARCH 12, 2020

Like most things in life, hiring sales talent is a matter of timing. Especially since the best candidates with strong sales skills are usually snatched up within 10 days. That’s why it’s critical to overcome indecision and move quickly when recruiting sales talent. Is it unrealistic sales quotas? Is compensation too low?

Sales Hiring 76

Sales Hiring Sales Recruiting Compensation Underperforming Technical Team 76

SaaStr

FEBRUARY 11, 2021

In SaaS, #1 most common misfire, with a bullet, is the VP/head of sales. It goes something like “You’ve Got to Get Past the Carcass of Your First VP of Sales” or “It’s The Second VP of Sales When You Really Start Selling” or variants thereof. Because in SaaS start-ups, it seems like the majority of first VP Sales fail.

Sales Hiring 363

Sales Hiring Scale Sales Recruiting Sales 363

Intercom, Inc.

JANUARY 16, 2019

Growing a sales team isn’t as simple as putting a bunch of A players in a room and getting them to start selling your product. If you want to build a revenue engine that will fuel long-term growth, you need to build and scale your sales org with intention. 12 steps to build a world-class sales team. The “Why sales?”

Scale 156

Scale Sales Hiring Underperforming Technical Team Scaling 156

ProfitWell

MARCH 3, 2020

Then, we hear from Kyle Poyar over at OpenView on bringing sales into a self-service business. Sales in a product-led initiative: feat. Kyle Poyar , VP of Marketing Strategy over at OpenView , shared his expertise with me on sales, particularly regarding his piece on the OV blog: Your Product Sells Itself. Now Hire Sales.

Sales Hiring 59

Sales Hiring Scale SaaS Payments Payment Services 59

ChurnZero

APRIL 5, 2019

Hiring and Scaling a Customer Success Team. Recommendations for Developing Compensation Plans for CSMs. Hiring and Scaling a Customer Success Team. When scaling a Customer Success team, you have to paint the picture in terms of ‘ what is the least they could do. Recommendations for Developing Compensation Plans for CSMs.

Customer Success 40

Customer Success Compensation Scale Leadership 40

SaaStr

OCTOBER 4, 2023

The reality is there was an explosion in sales and marketing and other categories in 2021 when the goal was to grow, grow, grow. They’re a public pure-play leader in sales and marketing. Because if you’re in sales and marketing, you’re probably a little like them. Monday will probably add 25% headcount this year.

Sales Hiring 240

Sales Hiring SaaS Headcount Compensation 240

Sales Hacker

APRIL 29, 2021

Your sales org is fundamentally different today than it was a year or two ago. With the advent of sales engagement platforms (SEPs) and other tools which make it easy to scale outbound sales communications, Rolodexes and spreadsheets are things of the past, with technology taking over many formerly manual steps.

Scale 102

Scale Sales Hiring Sales Headcount 102

Sales Hacker

JULY 8, 2020

Michael is a member of Revenue Collective, but perhaps most importantly, he’s the chief sales and strategy officer for Compass, that fast-growing real estate behemoth. Michael talks about how he does that at scale and how he thinks about scale. Michael talks about how he does that at scale and how he thinks about scale.

Scale 113

Scale Scaling VP of Engineering Technical Review 113

SaaSOptics

MAY 2, 2022

There are several different ways to successfully launch and scale a SaaS company. The two most common go-to-market strategies are sales-led growth (SLG) and, more recently, product-led growth (PLG). . In a sales-led model, sales processes and teams are the primary drivers of revenue growth. Image Source: SaaStr 2021 ).

Scale 97

Scale Sales Hiring Underperforming Technical Team Sales 97

ChurnZero

NOVEMBER 22, 2021

As a Customer Success leader, do you get anxious at the thought of asking your CFO or CEO for additional headcount? You’re stuck in an ongoing loop of unhappy employees leading to unhappy customers. We’re behind on our sales projections. How to Build a Customer Success Budget for Headcount.

Customer Success 98

Customer Success Sales Hiring Headcount Benchmarks 98

Intercom, Inc.

NOVEMBER 5, 2019

Inspired by the release of our book Intercom on Sales , we wanted to take a fresh look at three big topics – speed, automation, and growth. We wanted to know: what are sales leaders doing to bring velocity to their sales cycle? How are they using automation to bring new efficiencies to their sales orgs?

Scale 139

Scale Sales Recruiting Sales Hiring Trends 139

ChurnZero

DECEMBER 2, 2022

All CS leaders eventually undertake this exercise to scale engagement and improve the customer experience. We also had to think about how we were doing their variable compensation to incent fairness across the team. Q: Were the sales projections based on a white space analysis? Who gets to go into enterprise?

Headcount 98

Headcount Underperforming Technical Team Scale Outsourced Development 98

SaaStr

MARCH 22, 2022

I really appreciate you coming to talk about how to attract, hire, and build a more diverse sales team in your organization. So I’ve been building top-producing sales teams for a really, really long time. So over the years, I’ve watched many sales leaders go out and say, “Brian’s my top producer.

Sales Hiring 226

Sales Hiring Sales Recruiting Scale Sales 226

SaaStr

JUNE 16, 2020

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. Adnan Chaudhry | SVP of Sales @ Salesforce. There was not a lot of outbound sales or marketing.

Sales Hiring 156

Sales Hiring Scale SaaS Payments Payment Services 156

Sales Hacker

JULY 16, 2020

Smart companies, and sales professionals, are leveraging their integration ecosystems to create more sales deals and attract higher valuations. And while Giphy is a timely B2C example, the good news for SaaS sales professionals is that all these effects are amplified even more in a B2B context.

Scale 95

Scale Payments SaaS Payments Payment Solutions 95

Kellblog

JANUARY 2, 2024

Some found themselves blown up (aka Slootmanned ), often in hasty lose/lose transactions leaving customers dissatisfied with reduced attention levels and sales unhappy with additional work without additional resource or pay. Per LinkedIn , headcount is up 240% over the past two years. See chart below for how it varies with scale [10].

AI Search 109

AI Search Technical Review Technical Advisors ChatGPT 109