SaaStr

NOVEMBER 2, 2019

Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2

Scale 122

Scale SaaS Payments Sales Recruiting Payment Services 122

SaaStr

FEBRUARY 22, 2019

Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. So I see today is a company of 160 people. So we decided to take you to know three specific topics which are hiring, culture and sales. Ticket prices go up March 1st!

Sales Hiring 110

Sales Hiring Scale Sales Recruiting Company Culture 110

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. But we provide a combination of APIs and software. So just be like if this is any good at all, I’m glad I’m here.

Scale 144

Scale Payment Services Payment Methods Scaling 144

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. But we provide a combination of APIs and software. This podcast is an excerpt of Claire’s session at SaaStr Annual 2019.

Scale 113

Scale Payment Services Payment Methods Sales Hiring 113

SaaStr

MAY 24, 2019

235: Andrew Filev is the Founder & CEO @ Wrike, the cloud based collaboration and project management software that scales across teams in any business. In Dec 2008, Vista Equity Partners acquired a majority stake in Wrike for a deal reportedly valuing the company at $800m. Andrew Filev. Andy Wilson.

Sales Hiring 136

Sales Hiring Scale SMB Sales Recruiting 136

ProfitWell

OCTOBER 25, 2019

We’ve seen product-led growth leveraged by some of the most successful SaaS companies for years, but it’s only in recent months that the wider community has taken full notice of it—something we touched on in a recent episode of the show. Culture is made up of rituals, shared languages, symbols, and the principles.".

Sales Recruiting 40

Sales Recruiting Subscription Payment Features Company Culture 40

SaaStr

JANUARY 28, 2020

And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Maria : It’s like saying, “Hey, you want a sales rep to carry 10 times the quota they do today. You can’t, you have to invest in that sales infrastructure.”

Sales Hiring 195

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 195

SaaStr

JANUARY 21, 2020

Justin Welsh, former SVP of Sales at PatientPop explains how he started in SaaS in 2009 as the second sales hire at Zocdoc. Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. Justin Welsh | SVP Sales @ PatientPop. Want to see more content like this?

Sales Recruiting 260

Sales Recruiting Sales Hiring Scale Sales 260

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 156

Sales Hiring Sales Recruiting CTO Hire Scale 156

SaaStr

JANUARY 10, 2020

Does Bob agree with the notion that channel sales have completely died in the world of SaaS? Below, we’ve shared the transcript of Harry’s interview with Bob. Bob Moore: And I was t nerdy engineer in college, so getting the opportunity to have to pitch, it’s really a sales job at the end of the day. Why is this?

Sales Hiring 133

Sales Hiring Scale Outsourcing Services CTO Hire 133

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. APIs has become pretty pivotal.

Technical Advisors 155

Technical Advisors Scale Sales Hiring Sales Recruiting 155

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. Before Tidelift, Bridget was VP of Sales @ Logz.io and before that was VP of Corporate Sales @ Sumo Logic where she drove ARR up by a record 237%. Harry Stebbings.

Sales Hiring 186

Sales Hiring Scale Technical Review Outsourcing Services 186

SaaStr

NOVEMBER 12, 2019

I got my start in software 25 years ago. I was sitting in high school and I had this idea to build some shareware software, so like any enterpriser in 9th grade, I wrote some code, put it on America Online, CompuServe and Prodigy at the time, and a random stranger from Idaho emailed … Or, sent a check in the mail for $12.95

Sales Recruiting 157

Sales Recruiting Scale Outsourcing Services Sales Hiring 157

Intercom, Inc.

MARCH 8, 2018

In a time where buyer behavior has rendered cold calling nearly obsolete, successful sales prospecting begins with using tools like live chat and social media to build relationships. He’d go on to become the VP of Sales at Sprinklr, guiding the company through its own high growth period, before striking out on his own.

Social Media 186

Social Media Scale Sales Hiring Sales Recruiting 186

SaaStr

FEBRUARY 22, 2019

* Nick has previously said, “Burying customer success under sales does not work.” What should the optimal sales to customer success relationship look like? What does Nick mean when he says, “Product is to customer success what marketing is to sales.” Why does this have such a high rate of failure?

Sales Hiring 115

Sales Hiring Customer Success Scale Sales Recruiting 115

SaaStr

MARCH 6, 2020

To meet buyers’ high expectations and manage the challenging sales landscape, companies must involve their entire organization in maturing the sales process- including after prospects sign on the dotted line. And it was all about relationship building with our sales reps, which is a super useful tactic.

Scale 205

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 205

SaaStr

FEBRUARY 28, 2020

How does this requirement change as the company scales? How does Karl think about working with recruiters? Karl has been in every interview for every new hire for the first 6 years of the business, why? Below, we’ve shared the transcript of Harry’s interview with Karl. Do we need a sales org?” What works?

Sales Hiring 209

Sales Hiring Scale CTO Hire CTO Coach 209

SaaStr

AUGUST 30, 2019

For those that do not know, HelloSign is the company reimagining how you approach your most important business agreements with their award-winning e-Sign solution. As for Whitney, she directly leads the organization’s go-to-market efforts, including sales, marketing, business development and customer operations. Whitney Bouck.

Sales Hiring 125

Sales Hiring Scale Technical Advisors Underperforming Technical Team 125

SaaStr

FEBRUARY 1, 2019

Prior to Figma, Amanda held numerous roles at Zendesk including SVP of Marketing and Sales Strategy. How does Amanda balance between a culture of risk taking but also not accepting failure to easily? * How does Amanda like to run the interview process? Why does Amanda like to not show emotion when interviewing a candidate?

Sales Hiring 105

Sales Hiring Communication Scale Interviewing 105

SaaStr

JULY 26, 2019

252: Eric Christopher is the Founder and CEO @ Zylo, the software management system built for the cloud pioneering a new standard in software management. Prior to founding Zylo, Eric was the VP of Sales @ Sprout Social leading the revenue operations for over 11,000 customers. What was the founding moment with Zylo?

Sales Hiring 134

Sales Hiring Scale SaaS Payments Payment Services 134

SaaStr

MARCH 12, 2019

What is sales? What is sales? Isn’t sales really around customer value creation? Sales is not about revenue generation, it’s around customer value creation. Why are we so obsessed with sales being focused on revenue? Why are we so obsessed with sales being focused on revenue? We sold software.

Scale 216

Scale Sales Hiring Revenue VP of Engineering 216

SaaStr

JUNE 12, 2020

This interview was recorded in February 2020. Below, we’ve shared the transcript of Jason’s interview with Wade. Although Zapier is based in Sunnyvale, California, it employs a workforce of 250 employees located around the United States and in 23 other countries. This podcast is sponsored by Guru. Wade Foster.

Cloud 166

Cloud Engineering Sales Recruiting Scale 166

SaaStr

MARCH 31, 2024

Ever since I was a little boy on the dusty streets of India, I’m like, “Someday, there will be an industry where we can ship software, without actually shipping software, and all customers will be on a single version. I’ve been in the software industry for a long, long time. It will be awesome.”

Part-Time CTO 259

Part-Time CTO CTO Hire CTO Coach CTO 259

SaaStr

OCTOBER 25, 2019

Before Assist, Liat spent 6 years at Twitter where she first hand saw their hyper-growth, managing a team of 40 across New York and SF and also Liat achieved 102% to quota on average every year. Finally before Twitter, Liat was VP of Sales @ Revolution Prep where she led and managed 7 offices. Loving our podcast content?

Sales Hiring 112

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 112

SaaStr

JULY 29, 2020

And so when you think back to what was happening, when we start back in 2010, when we were working on this idea in 2009, we just saw there’s this huge shift going on, where we were going from a world from hardware and software that you owned to services in the cloud that you rented. And today, of course, we have a recruiting team.

Sales Hiring 172

Sales Hiring Outsourcing Services Scale Sales Recruiting 172

SaaStr

OCTOBER 4, 2019

Below, we’ve shared the full transcript of Harry’s interview with Jeppe Rindom. And you can say Tradeshift started with enterprise, but I also think I had a little bit of scar tissue from that because selling into enterprise as an early stage company, it is just tough because it’s hard to get your product market fit.

Scale 116

Scale SaaS Payments SMB Sales Hiring 116