SaaStr

JULY 5, 2023

Model 1: Align The Funnel — One Clear Owner Reduces Waste and Friction As CRO at Divvy, Snow was responsible for marketing, sales, implementation, customer success, customer support, and revenue operations. Sales were compensated based on new logos and what they’d do during the first 90 days of implementation. Align the funnel.

Strategy 202

Strategy Marketing Underperforming Technical Team Sales Hiring 202

SaaStr

JULY 25, 2021

They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. As two CEO who love the art of sales and scaling, this one really was special. And so those depending on the stage of company, those have varying factors.

Sales Recruiting 247

Sales Recruiting Sales Hiring Scale VP of Engineering 247

SaaStr

SEPTEMBER 26, 2019

Building a sales team that can go from $0-$50M (Video + Transcript). Gaetan Gachet | SVP of Sales @Algolia. It’s an honor to be here with this mythical creature, this sales leader that goes from zero to 50 million in the same job. He has a whole French sales team and office that only speaks English in Paris.

Scale 134

Scale Sales Hiring Sales Recruiting Technical Advisors 134

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 154

Sales Hiring Sales Recruiting CTO Hire Scale 154

SaaStr

FEBRUARY 22, 2019

Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. So we decided to take you to know three specific topics which are hiring, culture and sales. So, of course, you all know that to scale. Alix de Sagazan: Yeah.

Sales Hiring 112

Sales Hiring Scale Sales Recruiting Company Culture 112

Intercom, Inc.

APRIL 27, 2018

Being on call regularly can lead to burnout, apathy or a general desire to never see a computer again. This felt natural at the time, as it was a lightweight way to scale our on call team and was consistent with our values that emphasized the importance of ownership. The history of on call at Intercom.

Engineering 209

Engineering Software Review Technical Review Systems Review 209

SaaStr

SEPTEMBER 23, 2020

For CEOs who want to scale themselves, their skills, they’re first time CEOs, if you are who you are, does not mean you can’t scale as a leader? And it’s like, is there a repeatable playbook to scaling companies and teams? I think the beauty of bigger companies,… So, just give a snapshot.

Scale 186

Scale Leadership Underperforming Technical Team Scaling 186

SaaStr

AUGUST 12, 2020

So, the company starts getting divided up into functional areas, or silos, product management, sales, customers support, marketing and so on, and this siloing of the org chart I think means that not everyone knows what everyone else is doing, and there’s a general feeling of disorganization or chaos in most startups.

Startup 274

Startup Software Review Scale Systems Review 274

SaaStr

NOVEMBER 2, 2019

Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2 Billion acquisition is just one milestone in the early innings of the company’s story.

Scale 126

Scale SaaS Payments Sales Recruiting Payment Services 126

SaaStr

NOVEMBER 28, 2019

Felix : It was a lot easier to invest to convince customers and investors and so we actually, I mean more of a European way of scaling a company. We grew the company to over 10 million in revenue and we were profitable growing at 200%. We opened a small sales office in Wework. So we follow with our customers.

Sales Hiring 174

Sales Hiring Scale Sales Recruiting Government 174

OpenView Labs

APRIL 29, 2019

This can lead not only to dissatisfaction, unmotivated teams and reduced efficiency, but can also interfere with a company’s ability to retain top talent. Even in such instances, there are steps you can take to help balance the scales and give your organization a stronger foundation from which to operate.

Scale 58

Scale Sales Hiring Engineering Compensation 58

SaaStr

APRIL 17, 2019

Prior to Harness, Stephen was VP of Marketing at Glassdoor, managing a team of 52 in product marketing, helping grow B2B revenue from $19m to $90m in just 2 years, leading to their $1.2Bn acquisition. What were Steve’s biggest takeaways from seeing the hyper-scaling at AppDynamics? Why does he believe this is so important? What works?

DevOps as a Service 100

DevOps as a Service Sales Recruiting Scale Sales Hiring 100

Intercom, Inc.

MARCH 15, 2018

As a startup scales, the importance of infrastructure engineers simply can’t be overstated. Today he’s leading Foundation Engineering at Stripe. Previously, Will was an engineering leader at Digg and then at Uber, where he scaled infrastructure engineering from a small team to more than 70.

Engineering 214

Engineering Management Merchant Services DevOps as a Service 214

OPEXEngine

MARCH 15, 2022

But scaling your business in the right place is critical. Where will it make sense to invest the time, effort, and money to set up a local entity and scale it? One problem is that mature companies with established business processes tend to apply their well-worn operational formulas to new markets. Talent Compensation.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

Sixteen Ventures

DECEMBER 31, 2019

Sales Process Engagement. Logical Customer Segmentation: The Key to Scaling Customer Success. 7 Ways Customer Success drives Company Valuation. Understanding Customer Success Management Compensation Models. Customer Success-driven Sales. Designing a Sales-to-CSM Handoff that Actually Works. How to Quickly 2.5x

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

SaaStr

JULY 20, 2021

They want to have a big exit for the company. They’re compensated primarily by that exit, because they’ve hitched their wagon to your train. Then I get the prospect of maybe getting a check in seven years, if the company succeeds, which most don’t. They do a small deal now, they get a small check now.

Underperforming Technical Team 243

Underperforming Technical Team Sales Hiring AWS Business Model 243

SmartKarrot

MARCH 23, 2023

Flexibility directly translates into a positive impact on workplace culture and affects the work-life balance of employees and managers alike. It is no secret that a lack of flexibility in the workplace can lead to: Higher stress levels Lower morale Lack of productivity, and Overall engagement So, what can we do to achieve this flexibility?

Underperforming Technical Team 10

Underperforming Technical Team Scale Company Culture Compensation 10

SmartKarrot

MARCH 23, 2023

Flexibility directly translates into a positive impact on workplace culture and affects the work-life balance of employees and managers alike. It is no secret that a lack of flexibility in the workplace can lead to: Higher stress levels Lower morale Lack of productivity, and Overall engagement So, what can we do to achieve this flexibility?

Underperforming Technical Team 10

Underperforming Technical Team Scale Company Culture Compensation 10