Stax

MARCH 6, 2024

For businesses offering subscriptions, memberships, retainers, and other recurring services, recurring billing is a powerful solution to streamline processes and ultimately enhance revenue generation. Physical and eCommerce product subscription businesses are expected to make up 45% of the market’s value.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. Moreover, developing a profitable pricing strategy requires consistent model testing and compliance with international tax laws.

SaaS Payments 95

SaaS Payments Payment Services Payments Payment Solutions 95

Stax

DECEMBER 20, 2023

Offering payment processing services is a move that makes sense for a lot of SaaS companies, particularly if your software helps your customers run their business. For example, if you have a project management app, then you can add payment features that allow people to use your software to take payments from their clients.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

Buffer Resources

OCTOBER 23, 2023

Meta Broadcast Channels Feature Meta is testing Telegram-like broadcast channels on Facebook and Messenger, providing a new avenue for Pages to engage with their audiences. Keep an eye on this feature's rollout to leverage broader communication channels on Meta's platforms.

Social Media 82

Social Media Payments Payment Services Payment Methods 82

User Pilot

JULY 20, 2023

Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet. But you can turn all that around with the right strategies. Track feature usage to understand customer engagement. Poor onboarding. Bad customer service.

Churn 93

Churn SaaS Payments Payment Solutions Payments 93

Subscription Flow

JANUARY 30, 2024

SaaS renewal management’s primary goal is to increase customer retention and in turn, recurring revenue growth. To encourage your customers to renew their subscriptions at the end of their term, a number of procedures and tactics are involved in devising your B2B SaaS renewal strategy. The health score is a gauge of these factors.

SaaS Payments 59

SaaS Payments B2B Strategy Payment Services 59

Stax

APRIL 18, 2024

According to Forbes , “mobile payments are increasingly being used by U.S. Not only are there a number of ways your customers could be using their mobile devices to give payments, but you as a business owner could be leveraging mobile devices to accept them as well. What is mobile credit card processing?

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

FastSpring

FEBRUARY 8, 2024

Get the latest from FastSpring’s Support leaders about important tax updates, fraud and chargeback strategies, our new Changelog, and more. Fraud, Chargebacks, and Mitigation Strategies Need FastSpring support? Visit our Support page. Set up a demo or try it out for yourself.

Payment Methods 78

Payment Methods Customer Support Merchant Services Payments 78

Intercom, Inc.

MARCH 10, 2022

Activate proactive engagement across your e-commerce site. Luckily, consumer behavior has shifted towards being more understanding since the pandemic, so long as communications are clear. In fact, 75% of consumers were more likely to favor brands that exhibited clear and frequent communication during the pandemic.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

Subscription Flow

NOVEMBER 28, 2023

One way to do that is through marketing and revenue-generating strategies such as freemium and product demos which are critical to growing one’s clientele. Another way is utilizing different SaaS marketing strategies, such as providing high-quality content and expanding product access.

SaaS Payments 59

SaaS Payments Payments Business Model Payment Services 59

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. Strategy first, technology second. Let’s dive in.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Totango

AUGUST 5, 2020

Customer engagement, while always a vital piece of the puzzle of success, has never been more important than it has become since the pandemic. This alone should be reason enough to take a second look at your digital engagement efforts. This alone should be reason enough to take a second look at your digital engagement efforts.

Engagement 103

Engagement Payment Solutions Telecommunications Payments 103

User Pilot

FEBRUARY 25, 2024

The former tracks trends for software users , while a consumer behavior trend mainly refers to online shopping, such as buy-now-pay-later payment methods. Predictive analytics are driving business decisions such as product and marketing strategy. User behavior is primarily focused on SaaS platforms and how users leverage them.

SaaS Payments 103

SaaS Payments Trends Payment Solutions Payment Methods 103

Intercom, Inc.

AUGUST 31, 2021

We’re excited to announce that you can now send transactional messages using Intercom, empowering you to send all your customer messages from one easy-to-use platform. Payment expirations. These transactional messages are an integral part of any customer communication strategy. Order or delivery confirmation.

Payments 218

Payments Payment Solutions Payment Methods Subscription 218

Payrix

MARCH 12, 2024

Embedded Payments have become a popular initiative among vertical specific software companies looking to deliver a more seamless customer experience, introduce new revenue into the business, and stay competitive in today’s digital world. Putting together a winning strategy is tricky, but not impossible.

Payments 100

Payments Embedded Payments Merchant Services SaaS Payments 100

ChurnZero

AUGUST 14, 2020

Using third-party integrations to bring company-wide customer data into a central hub that’s designed to automate and optimize a Customer Success Manager’s output is when Customer Success really becomes a force to be reckoned with. What are the benefits of integrating with Customer Success software? Who owns it? Who owns it?

Payments 87

Payments Payment Solutions Customer Success Software Review 87

BitPay

JANUARY 17, 2024

While this change gives investors another way to bet on Bitcoin, it’s also a positive signal for merchants that accept crypto payments. This approval allows for the trading of these ETFs on various platforms, including the NYSE Arca, Chicago Board Options Exchange, and Nasdaq. This can be an integral part of your marketing strategy.

Merchant Services 52

Merchant Services Payment Services Payment Methods Payments 52

OpenView Labs

DECEMBER 21, 2020

We’ll see more services companies adopt a product led growth strategy but for selling their services online. SaaS will need to engage or get left behind.”. Mike Tria, Head of Platform at Atlassian. Employee engagement software is another interesting area for SaaS. Martin Roth, CRO at Levelset. Stuff gets missed.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

Buffer Resources

MAY 17, 2023

Picture this: two popular influencers from different niches join forces to create engaging and exciting content, reaching millions of followers across platforms. In other words, it’s a partnership with another person or company to present a united front and communicate shared values or generate profit. The result?

Social Media 109

Social Media Payments Software Review Technical Review 109

User Pilot

OCTOBER 24, 2023

In this guide, we’ll be going over what usage-based pricing is, the benefits of a usage-based pricing model, different types of usage-based pricing, and a few examples from SaaS companies that have effectively deployed this strategy! Usage-based pricing could use tiers, units, volumes, or impact as its basis for subscription cost.

Pricing 102

Pricing Payment Solutions SaaS Payments Payments 102

ChurnZero

JANUARY 24, 2022

Building a business from the ground up always has its challenges, but maintaining a subscription-based business can be particularly difficult due to its ongoing nature. One of the most effective ways to run a subscription-based business is through a customer-centric strategy. How to Create Your Customer-Centric Strategy.

Payment Features 98

Payment Features Subscription SaaS Payments Payment Services 98

Stax

FEBRUARY 5, 2024

Without strategies in place, disbursements can chip away at your hard-earned bottom line. This is how surcharges have become a staple solution, and they’ve helped businesses stay afloat in the sea of overheads. Surcharges are diverse in form and purpose to serve businesses across sectors. Payment processing surcharge.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

User Pilot

DECEMBER 19, 2023

In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth. TL;DR As the name suggests, SaaS account management is the process of managing customer relationships. Boost revenue : Lastly, all the above factors combine to increase revenue.

SaaS Payments 93

SaaS Payments Management Customer Lifetime Value SaaS 93

Baremetrics

JANUARY 18, 2022

Companies that operate over multiple regions or countries are increasingly turning to price localization as a way of bringing in more customers and growing their revenue. This is particularly useful for SaaS businesses without many brick-and-mortar assets. How to Develop a Great Price Localization Strategy 1. Table of Contents.

Payment Methods 98

Payment Methods Pricing Payment Services Strategy 98

User Pilot

FEBRUARY 21, 2023

Here are four steps for building a user adoption strategy: Do customer research and create user personas. Add in-app video tutorials to make the onboarding process smooth. Use gamification to encourage existing customers to engage with your app. Identify at-risk customers and try to re-engage them to prevent churn.

SaaS Payments 90

SaaS Payments Strategy Payment Solutions SaaS 90

Baremetrics

OCTOBER 10, 2021

It is not enough to just get as many eyes on your site as possible (although that is nice)—you need to get those visitors with needs that your platform meets. Whatever marketing strategy you choose, use Baremetrics to monitor your sales data. To do this right, you’ll need to really define your ideal customer profile (ICP).

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

Stax

NOVEMBER 20, 2023

TL;DR Founded by American Express in 2010, Small Business Saturday encourages consumers to shop at local small businesses. Participating in Small Business Saturday can help SMBs boost revenue, foster customer loyalty, and strengthen the local economy. Learn More What is Small Business Saturday?

Payment Methods 88

Payment Methods Merchant Services Stax Payment Services 88

SaaSOptics

MARCH 10, 2022

SaaSOptics is the bridge between a company’s CRM and general ledger that prevents revenue from falling through the cracks. SaaSOptics automates your expense and revenue recognition , helping you keep your data clean and making audits a breeze. Utilizing ePay tools makes sending invoices and receiving customer their payments easy.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

Buffer Resources

AUGUST 16, 2023

For us, that’s a rewarding indication we’ve stayed true to our mission and strategy to support small businesses. We have intentionally chosen not to go up-market and serve enterprise customers, but rather we are committed to helping small businesses and ambitious individuals grow their brands on social media.

Merchant Services 74

Merchant Services Payment Services Payment Features Payments 74

User Pilot

FEBRUARY 21, 2023

Here are four steps for building a user adoption strategy: Do customer research and create user personas. Add in-app video tutorials to make the onboarding process smooth. Use gamification to encourage existing customers to engage with your app. Identify at-risk customers and try to re-engage them to prevent churn.

SaaS Payments 74

SaaS Payments Strategy Payment Solutions SaaS 74

Blulogix

APRIL 7, 2024

From accurately calculating charges for varied subscription models to efficiently generating and delivering invoices, businesses face numerous hurdles that can impact both operational efficiency and customer satisfaction. Poor Customer Experience: Inaccuracies in billing can lead to customer dissatisfaction, impacting loyalty and retention.

Payment Features 52

Payment Features Payment Services Subscription B2B 52

Totango

AUGUST 16, 2022

Customer retention software has become essential for effective SaaS customer success strategies. A winning SaaS business model must prioritize retaining customers, which is far more cost-efficient than acquiring new clients to offset churn. Aligning Your Customer Retention Goals with Your Customer Success Strategy.

Payment Solutions 98

Payment Solutions Payment Methods Retention Software Review 98

User Pilot

FEBRUARY 7, 2024

That’s because an integral component of the product-led growth strategy is your ability to convert a free trial user into a paying customer. An opt-in free trial allows users to experience the product for a limited time without sharing their payment details.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Scale 52

User Pilot

JUNE 30, 2023

However, it often requires wider changes like cultural adaptation, search engine optimization, or adjustments to the UI, date formatting, currencies, and payment systems. Start building your localization strategy by identifying the right market. To avoid misunderstandings and communicate clearly, use simple vocabulary.

SaaS Payments 92

SaaS Payments Outsourcing Services Payment Solutions Payment Services 92

Valerian Tech

JULY 5, 2023

Additionally, implementing guest engagement platforms and smart room technologies enables guests to control in-room amenities and services effortlessly. Increasing Efficiency and Streamlining Operations Efficiency is vital in managing the complex operations of a hospitality business.

Payment Services 52

Payment Services Technology Payment Solutions CTO Hire 52

wepay

SEPTEMBER 12, 2018

But there is another element to growth that can be just as important – increasing user engagement. If your customers use your platform more frequently that in turn drives up overall usage and in the end, revenue. We’ve dug up a series of the best evergreen articles on user engagement and how to grow it.

Engagement 40

Engagement SaaS Payments Strategy SaaS 40

Intercom, Inc.

MARCH 16, 2021

The typical support “strategy” is to let common issues roll in for your support team to address. With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201