CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. For the cloud-scale applications, Datadog monitors the servers, tools, databases, and services, with a data analytics platform that is SaaS-based.

Retention 52

Retention SaaS Payments Payments Payment Methods 52

Point Nine Land

OCTOBER 8, 2021

Welcome Graneet Since Pawel and Christoph’s investment in Clio (which provides legal firms best in class software to run their business and was Point Nine’s #1 investment (!!)), our vertical SaaS portfolio has only grown further. It’s time for beautiful cloud software to take over.

Technical Cofounder 52

Technical Cofounder Construction Payment Solutions SaaS Payments 52

FastSpring

DECEMBER 7, 2023

In this episode of Growth Stage, Carl will dives into his experience running acquisitions of SMB software businesses, including: His thoughts on what makes a software company a good target for an acquisition by a brand. But I also handle our integrations with things like CloudFlare, New Relic, and all the major cloud providers.

Software Review 128

Software Review Technical Review Development Team Review Branding 128

SaaStr

APRIL 29, 2021

The Covid Boost for SaaS. Cloud and ecommerce may end soon, but it hasn’t ended yet. It would be so helpful to know, as the #1 leader in SMB eCommerce, and also one of the very top leaders in SaaS SMB overall. But likely it’s below 100% excluding payments. Its SMBs are growing even faster.

Merchant Services 241

Merchant Services Payment Methods SaaS Payments Payments 241

SaaStr

AUGUST 12, 2022

If you didn’t catch it the other day … and you can read about it on SaaStr …Microsoft and Google Cloud both had extremely strong quarters, Microsoft Azure grew 40% last quarter , and a record number of nine-figure and billion-dollar deals. Colin here, CEO of a startup, B2B SaaS, and raising a seed round right now.

Scale 185

Scale SaaS Payments Scaling SaaS 185

yoursales

JANUARY 28, 2022

When it comes to sales technology quite often sales tech isn't picked based on what YOU need, but based on what your network have been using for their sales process. What you should be making decisions based on is, which sales processes generates the best outcomes you're after - and for your customers. Buyer Enablement.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

Neil Patel

NOVEMBER 29, 2020

Nothing scares away new business like hard-to-reach customer service or disorganized sales calls. Fi v e9 – Best for Blended Call Centers Aircall – Best for Collaboration 8×8 Contact Center – Best for Enterprise Dialpad – Best for Startups Talkdesk CX Cloud – Best for Best for Salesforce Integration.

Payment Solutions 144

Payment Solutions Software Review Payment Methods Software 144

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process. Which sales tools best support your sales process?

Scale 99

Scale Payment Methods Payment Solutions Outsourcing Services 99

SaaStr

AUGUST 15, 2020

This dynamic trio of SaaS experts share how to stay customer-centric and set yourself apart in today’s rapidly changing environment. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company. So really well said.

Payment Methods 190

Payment Methods Merchant Services Scale Payments 190

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. Which sales process works best with your customer experience journey? Which sales tools best support your sales process? Mimiran – More Leads and More Deals for SMB Services Business.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

yoursales

JANUARY 29, 2021

Which sales process works best with your customer experience journey and to generate your desired outcomes? Which sales tools best support your sales process? Which sales processes generate the outcomes you're after and which tools best assist you in doing so? Mimiran – More Leads and More Deals for SMB Services Business.

Scale 104

Scale Payment Methods Payment Solutions Sales Recruiting 104

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. Which sales process works best with your customer experience journey? Which sales tools best support your sales process? Mimiran – More Leads and More Deals for SMB Services Business.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

SaaStr

JUNE 16, 2020

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. So I think that is somewhat of a good news in this in that SaaS businesses are sticky.

Sales Hiring 159

Sales Hiring Scale SaaS Payments Payment Services 159

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process. Which sales tools best support your sales process?

Scale 99

Scale Payment Methods Payment Solutions Sales Recruiting 99

SaaStr

OCTOBER 31, 2023

They learned from some of the biggest in SaaS — Aaron Levie and Jeff Lawson. Before Navan, there were different apps for managing expenses, events and meetings, payments, etc. The new app was extremely customer-focused and solved problems for people, like Doordash or Netflix might do, but within Enterprise and SMB.

Payment Solutions 210

Payment Solutions Payments Travel Scale 210

SaaStr

SEPTEMBER 13, 2020

373: Bessemer’s 5th Annual State of the Cloud Report returns for a definitive look at the cloud industry today. We want to take you through the cloud journey over the last several years. Now, the cloud index fell along with it. If you go back to before 2014, what you see is the power of the cloud.

Sales Hiring 153

Sales Hiring Scale Payments Cloud 153

SaaStr

NOVEMBER 22, 2019

Why does Travis believe that SaaS has upended the economic model but not the engagement model? 285: Hear about Adyen’s journey from a Dutch payments startup to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber, and Microsoft. What questions must you ask?

Underperforming Technical Team 158

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 158

SaaStr

JULY 26, 2019

252: Eric Christopher is the Founder and CEO @ Zylo, the software management system built for the cloud pioneering a new standard in software management. In Today’s Episode We Discuss: * How Eric made his way into the world of startups and SaaS. What were the biggest challenges in the process? * What needs to change?

Sales Hiring 141

Sales Hiring Scale SaaS Payments Payment Services 141

Sales Hacker

JANUARY 21, 2020

SMB Sales & SDRs at (Smaller) Scale [18:20]. Today’s sponsor is Outreach , the leading sales engagement platform that enables sales reps to humanize their communications at scale, from automating the soul-sucking manual work that eats up selling time to providing action-oriented tips on what communications are working best.

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

SaaStr

AUGUST 26, 2022

I just thought that if there was anybody left at the end of day two that had anything they wanted to talk about, scaling SaaS, fundraising, hiring, anything, and I could be helpful, we could do a little extra Q&A. Now there are 20 or 30 public SaaS companies we can learn from. But the downturn in SaaS, at best, is uneven.

Sales Hiring 196

Sales Hiring Scale Sales Recruiting Scaling 196

Aaron Beashel

MARCH 9, 2018

I’ve been fortunate to work in a number of SaaS businesses in my career. In the case of a B2B SaaS company, your Go To Market model outlines the way in which you acquire customers. On the other hand, if your target market is the Fortune 500 then your market size is much smaller, and an inside sales process may make more sense.

Scale 192

Scale SaaS Payments B2B Strategy 192

SaaStr

MARCH 13, 2020

Prior to Pipe, Harry co-founded Skurt raising over $11M in the process before being acquired by Fair.com. In Today’s Episode We Discuss: * How Harry made his way from the UK to founding one of Silicon Valley’s hottest SaaS startups with the founding of Pipe. * Harry has also angel invested in the likes of BreathePod and Try.com.

SaaS Payments 212

SaaS Payments Payment Methods Finance Payments 212

SaaStr

OCTOBER 22, 2019

As one of the most difficult markets to enter and succeed, how can new and old SaaS providers win with SMBs? As this room knows well, small businesses are already adopting cloud technologies at a pretty rapid pace. 68% of millennials say they would pay more if they could have a more personalized service. Hi everyone.

Payment Methods 101

Payment Methods Outsourcing Services SaaS Payments Business 101

SaaStr

JULY 19, 2019

250: Peter Yared is the Founder & CEO @ InCountry, the startup that allows you to operate globally with data residency as a service meaning they store your mission-critical data in it’s country of origin, without compliance. Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud.

VP of Engineering 132

VP of Engineering CTO Hire Technical Review Sales Hiring 132