SaaStr

JULY 1, 2021

Let’s find out from Sam Altman, President at YCombinator and CEOs, Tracy Young, Josh Reeves, and Spencer Skates. As part of the run up to 2021 SaaStr Annual in the SF Bay Area Sep 27-29, we’re taking a look back at some of our top sessions of all times. Get tickets here. Get tickets here. TRANSCRIPT.

VP of Engineering 260

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 260

Chargify

APRIL 23, 2019

The first thing you may think, as we did, is “Does it matter? Do you really need to know what phase your company is in?”. According to a study by the Startup Genome Project of more than 3,200 startups, they found that “70% [of startups] fail because of premature scaling.” It involves a lot of research, reading and discussion.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

SaaStr

JULY 15, 2022

Jason Lemkin: You certainly can hire a whole content team and build 10,000 pieces of content, but I will tell you what I have always seen work is one incredible piece a week. Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling from $1M to $10M. Jason Lemkin: Hey everybody. It was packed. This always works.

Scale 238

Scale Outsourcing Services Sales Hiring VP of Engineering 238

Intercom, Inc.

NOVEMBER 14, 2019

It’s time to start thinking about retention at scale and bring onboard a customer success team. It’s time to start thinking about retention at scale and bring onboard a customer success team. Why you need a customer success team. But having a team dedicated to ongoing interaction with your users is now more important than ever.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

ChurnZero

NOVEMBER 2, 2018

Net Promoter Score was first developed by Fred Reichheld, Bain & Company and Satmetrix in 2003. Breaking Down the Ultimate Question – NPS (Net Promoter Score). First, let’s start with the very basics- what is a Net Promoter Score ? You can think of it as a numerical value that indicates how loyal your customers are. Anatomy of a Promoter.

Scale 95

Scale VP of Engineering Underperforming Technical Team Churn 95

Outseta

SEPTEMBER 11, 2017

By Geoff Roberts 20 min read Soren Ryherd is Co-Founder and President of Working Planet , a paid search agency located in Providence, Rhode Island. Before we get into the interview, a bit of background - I have hired Soren’s team at Working Planet multiple times. We kicked the idea around and launched Working Planet two weeks later.

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40

SaaStr

MARCH 12, 2019

It’s all about churn and retention. And we’ve got this megaphone called social media, that every single customer can talk about a great product experience, and they can also talk about a bad one. Because churn is a silent killer. Join us for SaaStr Annual 2020. Seventy-five percent. Seventy-five percent.

Scale 210

Scale Sales Hiring Revenue VP of Engineering 210

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . Skills for SaaS Sales Team. 6 Essential skills for SaaS inside sales team to boost product’s sales. TABLE OF CONTENTS.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Sales Hacker

OCTOBER 21, 2019

There are tons of roundup articles about top women sales leaders. Most of the time, somebody does a LinkedIn search for “sales leader,” chooses the top 15 profiles with the most followers, and calls it a day. That’s not really honest, is it? What about the amazing sales leaders who aren’t well-known already? Lauren Bailey.

Sales Recruiting 90

Sales Recruiting Scale Sales Hiring VP of Engineering 90

SaaStr

JULY 10, 2021

So let’s take a look back to a deep dive with the CEOs on what they learned building their first senior teams: ———-. As a founder/CEO, building your first management team is something that you often lose sleep over. How can you recognize that a VP is great, not just good? Get best price tickets here!!!

Sales Hiring 255

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 255