FastSpring

SEPTEMBER 16, 2022

If you’re not sure if FastSpring is the right payment system and merchant of record (MOR) for your B2C and/or B2B SaaS company, we want to know what questions and concerns you have so we can take that into consideration as we continue building out our features and products. That includes: A global focus. Professional moderation.

SaaS Payments 145

SaaS Payments Payment Solutions Merchant Services Software Review 145

CustomerSuccessBox

JUNE 8, 2021

TL;DR: Customer success is one of the top 10 fields for employment in the tech sector and the Most Customer success departments have different structures to suit each of their unique requirements consisting of a Vice president of Customer Success or Chief Customer success officer, Director of Customer Success and Customer success managers.

VP of Engineering 52

VP of Engineering Interviewing Customer Success Sales Recruiting 52

ChurnZero

MAY 8, 2020

The benchmarks, gross growth rates, logo churn, revenue churn, etc. The benchmarks, gross growth rates, logo churn, revenue churn, etc. Are you optimistic or pessimistic about the future of Customer Success as a permanent part of subscription businesses? If you missed the webinar, you can watch it on-demand.

Customer Success 59

Customer Success VP of Engineering Scale Benchmarks 59

ChurnZero

MAY 17, 2019

The most commonly quoted challenge facing Customer Success leaders worldwide over the past ten years or more has been confusion over the role and definition of Customer Success. The question “ What do Customer Success people do? ” has been expressed by senior management and members of other groups within SaaS organizations. Q&A Recap.

Customer Success 64

Customer Success VP of Engineering Scale Technical Advisors 64

Casey Accidental

FEBRUARY 20, 2018

Tim Kendall, the former President of Pinterest, repeated those words at an all hands to describe our strategy for monetization a few years ago. It should actually be the guiding light for most subscription software businesses. “We want to create more value than we capture.”*. Align Revenue To The Value You Create.

Payments 70

Payments Revenue VP of Engineering Payment Methods 70

ChurnZero

JANUARY 15, 2021

Remco de Vries , Vice President of Marketing, inSided. As global, multibillion-dollar software and computing infrastructure companies transition to subscription-based models, they must work with their extensive channel partner networks to enable and deliver Customer Success to end customers. And that they did.

Customer Success 52

Customer Success VP of Engineering Scale Trends 52

ProfitWell

SEPTEMBER 23, 2019

Your Daily Top Subscription News. Attivio leads as Insight Engine. Gartner recognizes Attivio , leading provider of AI-powered insights, as a leader in their 2019 Gartner Magic Quadrant for Insight Engines. Strong year-over-year growth in new customer acquisitions and client renewals. Lookiero is the Euro Stitch Fix.

VP of Engineering 45

VP of Engineering Payment Services Payment Methods Subscription 45

SaaStr

MARCH 12, 2019

We have the subscription revenue. The subscription economy. It’s all about churn and retention. Because churn is a silent killer. The three stages are product-market fit, then go-to-market fit and lastly growth and moat. Join us for SaaStr Annual 2020. Seventy-five percent. Seventy-five percent. That’s easy.

Scale 211

Scale Sales Hiring Revenue VP of Engineering 211

SmartKarrot

JULY 23, 2021

Role: Vice President of Customer Success Location: Remote, United States Organization: Storm2 As a Vice President of Customer Success, you will leverage business metrics and customer feedback to help build, implement and enforce a repeatable process for both the shopper and merchant support.

VP of Engineering 10

VP of Engineering Customer Success Merchant Services Forecasting 10

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? Here is a collection of 10 resources that will help you: . maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

AUGUST 6, 2020

How does Chen advise founders to think about annual dollar churn? * 358: Chen Amit is the Founder & CEO @ Tipalti, the only global payable automation platform that scales with you and now remitting $5Bn annually across 3M suppliers. Previously, Chen was CEO of Atrica, acquired by Nokia-Siemens. He also was co-founder and CEO of Verix.

Sales Hiring 228

Sales Hiring Payment Services Payment Solutions SaaS Payments 228

Chargify

APRIL 23, 2019

Securing angel/seed money. **We The first thing you may think, as we did, is “Does it matter? Do you really need to know what phase your company is in?”. According to a study by the Startup Genome Project of more than 3,200 startups, they found that “70% [of startups] fail because of premature scaling.” Finding channel/market fit.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

SmartKarrot

NOVEMBER 2, 2020

Jason Parks, President and CEO, The Media Captain. In this mix, it is necessary to find efficient ways to sustain your business. According to Marketing Metrics , the rate of success while selling to an existing customer is close to 70%, while the same for a new prospect is 5-20%. Rand Fishkin, Co-founder and CEO, SparkToro.

Retention 21

Retention Outsourcing Services Strategy VP of Engineering 21

Outseta

SEPTEMBER 11, 2017

By Geoff Roberts 20 min read Soren Ryherd is Co-Founder and President of Working Planet , a paid search agency located in Providence, Rhode Island. Soren: This was 2003, and I was working as Head of Business Development for a web engineering company in Boston. We kicked the idea around and launched Working Planet two weeks later.

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40