SmartKarrot

JANUARY 3, 2023

Director of Customer Success Location: Remote, United States Organization: ABC Fitness Solutions As a Sr. Director of Customer Success, you will build a world-class Customer Success team. Indirectly lead a team of 41 across Onboarding & Implementation and Success. Apply here: [link].

Outsourcing Services 19

Outsourcing Services Customer Success Outsourced Development Scale 19

SmartKarrot

FEBRUARY 9, 2023

Role: Head of Customer Success Location: San Francisco, CA, United States Organization: Ikigai As the Head of Customer Success, you’ll manage the onboarding of new clients and ensure a smooth transition from sales. Ensure that our communications and updates are received by all users at each customer.

Customer Success 19

Customer Success Sales Recruiting Technical Review Outsourced Development 19

User Pilot

JUNE 22, 2023

You can improve customer satisfaction by taking the time to reduce customer support load, which includes reporting bugs, canceling accounts, and seeking assistance to complete tasks. Addressing this burden enhances the customer experience, leading to greater overall satisfaction. Book a demo to learn more!

Customer Support 83

Customer Support Underperforming Technical Team AI Search Social Media 83

SmartKarrot

SEPTEMBER 21, 2020

Out of all the metrics for different business units, we are going to discuss today about the customer success metrics. Customer-centricity is the philosophy that modern SaaS companies are progressively adopting to retain their customers. And for strategies to take the form of actions, we need customer success metrics.

Customer Success 10

Customer Success Metrics Data Scale 10

SmartKarrot

NOVEMBER 2, 2020

Customer success consultants are an experienced and established party with a primary objective to serve the customer success niche. The members of the customer success consultation zero in on developing a strong foundation for the domain to dwell and accelerate. Customer Success Enablement.

Consulting 10

Consulting Customer Success Scale Customer Lifetime Value 10

SmartKarrot

APRIL 27, 2023

How AI Notetakers Transform Customer Success? The customer success team can benefit in many ways by using AI notetakers. The tool can summarize the meeting with the major actionable decisions and plans, which can be shared with the customer success team. But the question is how?

Scale 10

Scale AI Artificial Intelligence Scaling 10

SaaStr

MARCH 17, 2021

Through every sales cycle, there’s a need to share information from sales, accounting, customer success, and other teams. Fast, accurate processing is crucial to close deals sooner, drive positive customer experiences, improve cash management and visibility, and increase operational efficiency. Customer 360.

Scale 295

Scale Sales Hiring Technical Review Marketplace as a Service 295