Churn CTO Hire New CTO Revenue 
SaaStr
MAY 27, 2024
Public valuations are still at a fraction of their 2021 peaks, but seed rounds are more expensive than ever. To IPO, companies need to triple their market share in their core market and have a churn rate of less than 3-4% per month. The Qualities of Great CTOs (00:15:54) To identify great CTOs, it may take interviewing 20 candidates.
SaaStr
JANUARY 12, 2022
You just close more, and churn less, and upsell more, when you show up. As a founder, you’ll just run out of time to properly manage key customers and partners yourself. Hire that person, and make sure they are someone the top customers can really trust and count on. .” — Tyler Hogge, SVP Product, Divvy.
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User Pilot
JULY 27, 2023
Before hiring, assess your current needs and hire as your company grows. Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Before the hiring process, take some time to decide on your current needs and hire as your company grows.
SaaStr
JULY 10, 2021
Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level. And for good reason.
SaaStr
OCTOBER 24, 2022
Well, in the past several years, there’s been a tremendous number of companies that have built specifically for developers and use this as a way to get into these new markets, to displace incumbents and disrupt the competition. You have the opportunity to upsell new features and capabilities to them. The contract size grows.
SaaStr
NOVEMBER 11, 2022
But as time went on, we shared lessons, what best practices were in customer success and revenue retention and all these things are, right. What I mean is Ben broke the rule that he didn’t care what NRR and churn were. Your core models for sales, for marketing spend, for hiring and engineering and product.
SaaStr
JUNE 1, 2021
Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!
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