Intercom, Inc.

OCTOBER 16, 2019

The SaaS industry is constantly evolving, and for many companies in the space, that means having to evolve their business model. However, that doesn’t necessarily mean a “pivot”, but more often the evolution is a shifting business model as the company scales and the user base grows and changes.

Business Model 195

Business Model Scale Pricing Payment Methods 195

User Pilot

MAY 30, 2025

Most product teams get mobile app analytics wrong. So, here are eight mobile app analytics best practices that help you filter the noise and make the most of the data you collect. Set clear goals before getting into the analysis Analytics backwards looks like this: track first with mobile app analytics tools, find patterns later.

Payment Solutions 104

Payment Solutions Mobile Payments Payment Methods 104

SaaStr

OCTOBER 11, 2023

Software Important. From a business model perspective, Shopify has in essence been a fintech and merchant product first and a SaaS product second for quite some time. Overall subscription solutions revenue is up just 21%, while payments and merchant solutions are up 35% — from a much, much larger base. #2.

Payments 286

Payments Merchant Services Revenue Payment Solutions 286

Casey Accidental

OCTOBER 20, 2020

This is part two of a three part series on sequencing business models. Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. This essay is a collaboration with Gilad Horev.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

SaaStr

OCTOBER 26, 2022

That’s Freemium at scale. Payments and e-commerce drag blended gross margins down to 60%. Wix along with Squarespace and also WordPress / Automatic have pushed deeply into e-commerce and as part of that, payments. But payments can be low gross margin, and they are for Wix. 5 Interesting Learnings: #1.

Payments 276

Payments Payment Solutions Payment Methods SaaS Payments 276

SaaStr

MAY 4, 2022

As difficult as SaaS companies can be to build, that can go double for things like setting up billing systems and automating revenue. Maybe your billing system is not ready, your invoicing is a patchwork, or your reconciliation and invoicing have to be done manually. The explosion of low and no-code solutions.

Payment Features 255

Payment Features Payment Services Outsourcing Services Payment Solutions 255

USIO

JUNE 3, 2024

In the dynamic world of Software as a Service (SaaS), staying ahead of the curve means continuously evolving and integrating new functionalities that enhance user experience and streamline business operations. One such critical functionality is integrated payments. As your SaaS business grows, your payment needs will evolve.

Payments 130

Payments Payment Solutions Payment Services SaaS Payments 130

SaaStr

OCTOBER 31, 2023

With nine figures in revenue, Ariel and SaaStr founder and CEO Jason Lemkin talk about all things Navan, rebranding when you have brand equity, building B2B software for people, pricing and business models, and much more. There was a new emphasis on building software for people. Should you push more on GTM?

Payment Solutions 276

Payment Solutions Payments Travel Scale 276

SaaStr

MAY 12, 2022

CircleCI is a cloud-based continuous delivery platform that helps software delivery teams build, test, and ship changes to their applications. Offering its services as a freemium-based model, CircleCI recognizes driving trials as the cornerstone of a go-to-market strategy for any developer tool. . The transition to a usage-based model.

Scale 258

Scale Payments SaaS Payments Payment Services 258

FastSpring

NOVEMBER 18, 2020

Note: Apple announced that it would be reducing the App Store fee from 30% to 15% for most developers starting on January 1st, 2021. For app entrepreneurs and ecommerce store owners, the battle to be noticed in the marketplace is ongoing. How viable is it for companies to shop their apps outside of mainstream marketplaces?

Payment Methods 147

Payment Methods Payment Solutions Merchant Services SaaS Payments 147

FastSpring

DECEMBER 12, 2022

Many companies that expand globally reach a point where they can’t properly support their international customers with their current payment platform. An international payment gateway can help with some of these issues, but it’s only one piece of the puzzle. What is an international payment gateway? Table of Contents.

Payment Services 148

Payment Services Merchant Services Payment Methods Payment Solutions 148

Stax

MAY 6, 2025

Credit cards are a staple in the wallets of consumers today, and they will undoubtedly be a payment method of choice for years to come, particularly as the adoption of mobile and contactless payments continues to grow. In fact, ResearchAndMarkets.com forecasts the global credit card payment market to grow to $762.16

Accept Credit Card Payments 88

Accept Credit Card Payments Payment Services Merchant Services Payment Methods 88

Stax

FEBRUARY 19, 2025

For companies looking to scale, Independent Software Vendors (ISV) are a crucial tool that provides specialized software solutions that integrate seamlessly with existing business tools. Companies can integrate specialized features, such as: CRM and ERP systems to streamline customer and business management.

Payments 88

Payments Merchant Services Payment Services Payment Solutions 88

SaaStr

SEPTEMBER 23, 2024

But while the brand and market penetration is strong, the business model is challenging. It still loses money on the hardware, and the payments side is fairly low margin (28% or less). The software license is high margin, but it’s only 20% of the total revenue.

Scale 299

Scale Payment Solutions Payments Sales 299

Stax

MARCH 18, 2025

Data cited by Statista shows that the software as service is expected to hit $299 billion by the end of 2025. Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. More on that later.

Scale 117

Scale Payment Services Payments SaaS Payments 117

SaaStr

SEPTEMBER 20, 2023

The Macro Impact On Public Cloud Software Over The Past Year Cloud stocks dropped in 2022 in a severe market pullback event that Bessemer Venture Partners call The SaaSacre. GlossGenius is a vertical SaaS and payments company for the beauty and wellness industry. Is your app part of a larger predictable work sequence?

Cloud 299

Cloud Payments Software Review Payment Solutions 299

FastSpring

JANUARY 27, 2022

He then sent out a link to this page inside payment failure notification emails. Users could now forward the payment failure email to the right person, without that person having an Enchant account. How My Marketing Concepts upsells annual payments during trial. 5 SaaS pricing models to consider. Learn more here.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

SaaStr

MARCH 7, 2024

This was precisely my experience upon meeting Toni and Carlos, the founders of Embat, in an area we’ve extensively have been exploring: treasury management and payment automation. Embat is building the next-generation treasury management software. It’s one of the top 3 pain points of mid-market and enterprise CFOs.

Payments 272

Payments Payment Services Payment Solutions Scale 272

FastSpring

SEPTEMBER 12, 2024

The payments landscape and how it affects businesses trying to grow in Asia. If you’re not sure how to kickstart growth for your digital products or software business in Asia, listen or watch now! Before joining FastSpring, I spent quite a number of years within the payments industry.

Merchant Services 193

Merchant Services Payment Services Payment Methods SaaS Payments 193

Baremetrics

NOVEMBER 4, 2020

In the early days of running a software company, collecting payments was pretty straightforward. A customer buys a license for your software, and they get the product (either through a download, a CD or even more old school—floppy disks). Enter the world of SaaS billing systems. how you receive the payment).

Payment Solutions 105

Payment Solutions Merchant Services Systems Review SaaS Payments 105

FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As Are you looking for a merchant of record that will partner with you to grow your business internationally? Selling internationally is key to their business model.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

SaaStr

DECEMBER 28, 2023

Many founders hit the brakes on growth to pivot towards profitability when in reality, the right combination is aiming for durable growth with a profitable business model. Working side-by-side through the scale up journey, we forge deep and long-lasting relationships with founders and their teams.

Technical Review 273

Technical Review Software Review Payment Solutions Venture Capital 273

Subscription Flow

JUNE 27, 2024

Quickbooks Payments is a popular feature offered by Intuit’s Quickbooks accounting software service. This feature allows businesses to accept credit and debit card payments from customers helping them manage their finances more efficiently. What are Quickbooks Payments? This decreases manual data entry error risks.

Payment Services 98

Payment Services Merchant Services Payment Methods Payment Solutions 98

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. In this talk, Claire will share these and other lessons for scaling high-growth organizations. But we provide a combination of APIs and software. Names stick.

Scale 157

Scale Payment Services Payment Methods Scaling 157

Payrix

MAY 14, 2024

When it comes to software, success doesn’t hinge on innovation alone. No one knows this better (or more intimately) than a software company Chief Revenue Officer (CRO). Adam Tesan, CRO at Worldpay for Platforms, is a seasoned executive leader with decades of experience in sales, marketing, and revenue in the software space.

Payments 147

Payments Payment Services Payment Solutions SaaS Payments 147

FastSpring

SEPTEMBER 16, 2022

Note: From global payment processing to global VAT and sales tax management, FastSpring is the easiest way to sell around the world. Schedule a demo to learn how we can help you scale across borders to go farther faster. No matter what your business model, we meet you where you are. How to Price a New Product.

Pricing 146

Pricing Payment Solutions Payment Services Scale 146

Baremetrics

MARCH 31, 2021

SaaS and subscription companies like yours need to collect and manage recurring payments at scale. Regular payment gateways like SagePay and WorldPay won't cut it. All the data your startup needs Collecting payments is just one step of effective subscription management. Square Fees: 3.5 percent and $0.15

Merchant Services 98

Merchant Services SaaS Payments Payment Services Payment Features 98

Stax

MARCH 5, 2025

Payment processors undeniably play a critical role in the success of your online store; all shoppers wont be able to make purchases through your website without a robust payment solution. And how can you find a reliable payment processing solution for your business? Why Are These Solutions So Important?

Payment Services 88

Payment Services Payment Methods Merchant Services Payments 88

Stax

AUGUST 29, 2024

The dominance of cashless commerce means only businesses that ensure the seamless processing of in-store and online credit and debit card payments will remain competitive. The question is: how do payment service providers work and how can you choose the right one for your business?

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

Stax

JULY 9, 2024

More and more, cash-only businesses are falling by the wayside, unable to keep up with consumer demand for convenient electronic payments. The world of Electronic Funds Transfer (EFT) payments is vast, spanning just about every payment method you can think of. What is an Electronic Funds Transfer (EFT) Payment?

Payment Methods 88

Payment Methods Payment Services Merchant Services Payment Solutions 88

Stax

JUNE 18, 2024

In a subscription business model, customers pay a recurring fee in exchange for a product or service. This could be a subscription box, a SaaS (Software as a Service) product, or even just a streaming platform like Netflix. But managing subscriptions effectively and freeing up time and resources for expansion is no picnic.

Payment Features 88

Payment Features Payment Solutions Payment Services Payments 88

Stax

SEPTEMBER 12, 2024

Cash is no longer having its moment; card payments are in. From debit and credit cards to Google or Apple Pay, digital, contactless, and mobile payments are on the rise. That’s why for most businesses, it’s almost impossible to make do without a credit card terminal. Learn More What’s a Payment Terminal?

Payment Services 88

Payment Services Payment Methods Merchant Services Payment Solutions 88

Stax

APRIL 30, 2024

Whether you run a small online store or a major brand, accepting electronic payments is a must for all businesses. According to Onbe, 73% of consumers prefer using digital payments like cards and payment apps. But to seamlessly receive these payments as a merchant, you’ll need merchant processing services.

Merchant Services 88

Merchant Services Payment Services Payment Solutions Payment Methods 88

Stax

NOVEMBER 21, 2024

Whether you are starting a new online store or looking to grow your existing brick-and-mortar small business, you must make provisions for accepting credit card payments. In this article, you will discover all you should know about credit card payment processing for small businesses.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

SaaStr

FEBRUARY 19, 2019

The promise at the heart of the SaaS business model has always been that by sacrificing relatively large one-time payments, you’d maximize revenue over the long-term lifetime of the customer. In four letters, the promise of the SaaS model is CLTV (Customer Lifetime Value). So what’s the solution?

Customer Success 154

Customer Success Payment Solutions SaaS Payments Scale 154

Frontegg

MAY 27, 2021

Product-Led Growth (PLG) is a consumer-centric scaling, conversion, and retention philosophy that uses the product itself as the primary growth driver. Besides it’s proven business results, this strategy helps empower end-users to get the best possible product for their needs. So pick accordingly. #1 1 Intercom. The numbers say it all.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

FastSpring

MARCH 15, 2021

With FastSpring, customers get the latest version of your products in the form of files and software keys delivered to their inbox after they’ve completed their purchase. This is the most obvious benefit of subscription models—you’re able to reliably predict the revenue your company will receive. Easier to Scale. Tiered Pricing.

Payment Features 147

Payment Features Payment Services Subscription Payment Solutions 147