Business Model Payment Features Retention Software Development 
User Pilot
JULY 27, 2023
TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model? This model contrasts the traditional—and outdated—model where users purchase and install software on their computers or servers.
Intercom, Inc.
MARCH 11, 2021
Working with both individuals and businesses, the team at Later needs to implement tactics from B2C and B2B to ensure they’re always providing the best experience for their users. Great support is key for retention. Instead, Farhan suggests that you should look for opportunities to add business value to your existing customers.
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SaaSOptics
MAY 19, 2022
Not only is it one of the main drivers of revenue growth for early-stage companies, but it’s a primary goal for SaaS businesses across market stages. For subscription-based SaaS businesses, your customer acquisition metrics indicate how effectively you acquire new users via sales, marketing, or a product-led approach like a free trial.
OPEXEngine
NOVEMBER 22, 2022
“Industry-Centric” SaaS business models offer an alternative SaaS company categorization to the “Customer-Centric” SaaS model, which is defined based on the “go-to-market” strategy used by a management team. Horizontal SaaS companies develop and provide software for a specific function used by companies across all industries.
OpenView Labs
JANUARY 12, 2021
The subscription model is robust and held up well under the stress of the pandemic. If your pricing model is locked into a financial or subscription management system that makes it difficult to modify, or if your internal process for modifying your pricing is burdensome, then you are at a significant disadvantage.
FastSpring
MAY 20, 2024
Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Letting FastSpring handle the subscription infrastructure.
Sales Enablement, SaaS and Growth
MARCH 23, 2020
Put simply, enduring companies have moats which defend their business model - they are a competitive advantage. There are many examples of businesses with moats and they’re characterised as being difficult to replicate (which is why they’re desirable) - below are several examples: Moat. Subscription business model.
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