SaaStr

NOVEMBER 3, 2023

We’ll share the answers in today’s brand new episode of CRO Confidential, where our host Sam Blond, partner at Founders Fund, sits down with Toast CRO, Jonathan Vassil to talk about their proven customer acquisition strategies that led to its record-breaking growth. The ones they met in person closed at a 3x rate.

Payment Methods 188

Payment Methods Acquisition Scale Payments 188

FastSpring

JUNE 11, 2019

Ways to improve ecommerce conversion rates. Cutting through the noise is now less dependent on your ability to bombard prospects with more information and more about creating messaging that your customers naturally want to engage with. Podcast: Ecommerce Conversations by Practical Ecommerce.

Payment Methods 75

Payment Methods Scale Payments Payment Services 75

SaaStr

NOVEMBER 21, 2022

This helps your business get to a place where you can create scalable and repeatable tactics that will engage and convert your ICP. . Brex then scaled its payments business quickly. Shopify identified its ICP as individuals and businesses looking for easy tools to start an online e-commerce store.

Payments 177

Payments Payment Methods Embedded Payments Scale 177

User Pilot

APRIL 29, 2024

How can you use them for better customer engagement ? Customer segmentation enables teams to better understand customer needs and pain points and deliver personalized product experiences t o accommodate them. This improves satisfaction, retention, and brand loyalty , and improves the performance of marketing strategies.

Payment Solutions 104

Payment Solutions SaaS Payments Payment Methods Payments 104

Neil Patel

NOVEMBER 19, 2021

Affiliate marketing is a way for online publishers (including bloggers) to make passive income by recommending products and services they love. Like most methods, this takes plenty of strategizing and hard work. No matter what, make sure the products line up with your content and brand message. Amazon Is a Well-known Brand.

Payment Methods 125

Payment Methods Payments Revenue PayPal 125

How To Buy Saas

MAY 2, 2024

Through the various robust features that Interakt offers, you can create compelling marketing strategies to generate more engagement and ROAS. It also helps brands market products and services on other channels like Facebook and Instagram by running CTW ads. Manage incoming orders and send payment reminders and abandoned cart messages.

Engagement 40

Engagement Payments Payment Solutions Payment Methods 40

Stax

FEBRUARY 28, 2024

But if you’re a B2B solution, there’s a high likelihood that businesses will be interested in being able to accept customer payments, rather than just sending them a PayPal link or to a generic payment gateway. How do you add payment processing capabilities to your software? By partnering with a trusted SaaS billing platform.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. All without burning out your team or budget. It includes: Live chat. Team Inbox.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Intercom, Inc.

APRIL 24, 2018

With over 500 million conversations every month, we’ve long known that our Messenger provides a personal, mutually beneficial experience for both our customers and their customers. Most internet businesses want a personal way to communicate with customers; they just need the right tools to do it at scale.

Payment Methods 223

Payment Methods Scale Business Payment Solutions 223

Neil Patel

JANUARY 11, 2023

Contactless payment methods are tapping into the future of commerce. International Data Corporation (IDC) predicts that 80% of retailers will offer contactless payment and app-based scan-and-pay systems in-store by 2023. When we talk about leaders in the contactless payments space, we must talk about PayPal.

PayPal 80

PayPal Payment Solutions Payment Methods Merchant Services 80

User Pilot

OCTOBER 17, 2023

Brand mentions to learn about user’s preferences, honest dislikes, and suggestions for improvement. Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Foster deeper customer relationships to enhance brand loyalty.

Payment Methods 103

Payment Methods Payment Solutions SaaS Payments Payment Services 103

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. In this talk, Claire will share these and other lessons for scaling high-growth organizations. I’m an execution person. Manual processes first.

Scale 157

Scale Payment Services Payment Methods Scaling 157

Unbounce

SEPTEMBER 16, 2021

PPC is a method of digital advertising in which you aim to get your ads to rank as the highest result displayed for user searches, and you, as the advertiser, pay a fee each time it’s clicked. Display ads rely on graphic formats to catch user attention, build brand awareness, and guide users to your site. Retargeting.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

Natalia Luneva

JANUARY 8, 2022

Facebook and Slack used to be the best community platforms for online businesses: they are free, everyone is using them, and they are easy to use. However, new online community platforms emerged to offer better interface, more customization opportunities, and the chance to create your own mini social network.

Payment Methods 52

Payment Methods Payments Payment Solutions SaaS Payments 52

SaaStr

OCTOBER 10, 2019

Freemium can help software companies gain users quickly—but what happens when it’s time to scale back or up? Join Joaquim Lecha, CEO at Typeform, and Christoph Janz, Managing Partner at Point Nine, as they delve into freemium at scale. The first one is brand exposure. The second one is customer feedback at scale.

Scale 139

Scale Scaling Payment Methods SaaS Payments 139

User Pilot

FEBRUARY 25, 2024

TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Google Analytics – Best tool for tracking website conversion funnels. Funnel analysis allows you to: Measure company performance. Review funnel.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

FastSpring

NOVEMBER 3, 2023

We’d love to chat with you in person! The 13th annual Austin Startup Week will take place November 6-10, 2023 with a week of engaging sessions, workshops, special events, and amazing speakers. Honed your product, persuasion skills, pricing & packing and relationships to scale your B2B revenue.

Merchant Services 88

Merchant Services Startup Payment Methods Payment Services 88

Neil Patel

APRIL 2, 2021

This includes how to use a sponsored ad campaign to get traffic directly to your app through major players like the Apple App Store and Google Play. We’ll also cover which metrics you’ll want to track and how to create compelling app ads to encourage engagement and installs. How to Run App Ads in App Stores.

Payment Methods 107

Payment Methods Payment Solutions Advertising Mobile 107

SaaStock

JANUARY 25, 2019

The main target customers of Olist include online shops, retailers seeking better placement, importers and distributors, but the platform is also useful for end customers. Listing your online business on Olist is compared to having your shop in the largest department store in the region. CEO : Tiago Dalvi. Founded : 2015.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Neil Patel

JULY 12, 2021

For example, brands could create an automatic lead generation funnel that gathers an email address, sends a recorded demo, then invites the prospect to schedule a live demo. The best part about this tool is that it integrates with your mobile app or website so you can see data in real-time and triggers actions by adding in predefined rules.

Payment Methods 145

Payment Methods Scale Payments Marketing 145

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Here’s what Claire talks about: How to avoid trapdoor decisions when scaling. Lessons for scaling high-growth organizations. Missed the session?

Scale 119

Scale Payment Services Payment Methods Sales Hiring 119

How To Buy Saas

APRIL 10, 2024

WhatsApp has become a powerful tool for both personal connections and businesses to streamline communication and connect with customers. Let’s explore the list of the best WhatsApp chatbot tools that have been helping me enhance customer engagement and significantly streamline business communication. And guess what?

Payment Services 40

Payment Services SaaS Payments Payment Methods Payments 40

Intercom, Inc.

MARCH 16, 2021

This is costly not just for your team’s bandwidth and budget – but also for your customers’ satisfaction and overall perception of your brand. Learn the latest strategies for your most personal, efficient support team yet. Instead of deflecting conversations, your team can prevent common issues from occurring in the first place.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

Unbounce

JUNE 1, 2021

For example, data shows that retargeting ads can yield a 10x increase in click-through rates (CTR) since users are already familiar with the brand or product. That engagement can come in a variety of forms: Click through an intriguing display ad. Engage with your social content. View multiple pages on your website.

Scale 138

Scale Payment Methods Payments Travel 138

Sales Hacker

JULY 18, 2022

Which is why it’s key to strengthen customer retention processes by automating them, keeping customers engaged, and detecting any signs of churn before they happen. They’ll stop using the product, stop engaging with your brand, and, eventually, churn. Personalize campaigns further than mail merge.

Payment Services 76

Payment Services Churn Payment Methods Payment Solutions 76

Neil Patel

APRIL 28, 2021

With millions of active buyers on the platform, there is plenty of opportunity for brands to grow their revenue. In addition to a massive audience, Shopify offers users a simple, streamlined experience that allows store set up in record time. In short, Shopify equips sellers with the tools they need to get their store off the ground.

Merchant Services 110

Merchant Services Payment Methods Payments Payment Services 110

ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. What are subscription payments?

Merchant Services 68

Merchant Services SaaS Payments Payment Features Payment Services 68

How To Buy Saas

MARCH 14, 2024

This will not only help improve customer experience, but also improve your engagements, and boost sales and conversions. Building a Brand Identity: Many API providers also help businesses to get the Green tick which is a mark of reliability and authenticity, and in turn helps to build a brand identity.

Payments 52

Payments Payment Solutions Payment Methods Business 52

Neil Patel

APRIL 19, 2021

Like most social media platforms, Twitter is one of the best places to find and engage your target audience. It’s a fast-paced platform you can use to achieve many business goals such as lead generation, brand awareness, and even driving sales, among others. Awareness, as the name implies, is all about getting eyeballs on your brand.

Advertising 128

Advertising Scale Payment Solutions Social Media 128

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I Set up a demo or try it out for yourself. Jump to video.

Scale 147

Scale Sales Payment Methods Merchant Services 147

BrightBack

JANUARY 17, 2022

billing, product, CRM, support), to deploy and test personalized user experiences that actually save customers, and to hire product managers with the time to run ongoing experiments, track results, and optimize at scale.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

Neil Patel

JUNE 15, 2021

The platform offers marketers a unique opportunity to further brand recognition and grow their follower base in a somewhat unconventional form. While there is the option to write just for the sake of sharing ideas with no payment, they can also join the Medium Partner Program (MPP) and just get going!

Payments 144

Payments Payment Methods Advertising Payment Services 144

Blulogix

FEBRUARY 16, 2024

By BluLogix Team Elevating Customer Engagement and Retention Through Automation In the competitive arena of recurring revenue models, the mastery of customer lifecycle management (CLM) becomes paramount for sustaining growth and ensuring customer satisfaction.

Payments 52

Payments Payment Services Revenue Management 52

Neil Patel

DECEMBER 8, 2020

Through Watch, users could view both scripted and live video from professional networks, brands, influencers, and everyday people. and added a ton of features for brands and marketers. From here, you can bulk upload videos, crosspost to different pages, schedule posts, consolidate engagement, and monetize. Live Content.

Payments 129

Payments Payment Methods Mobile Engagement 129

Intercom, Inc.

APRIL 26, 2022

Since the pandemic, consumer habits have really changed – shoppers have migrated online en masse, their expectations are higher than ever, and brand loyalty is harder to maintain. Prioritize meaningful customer engagement. Here are 5 ways e-commerce companies can improve their customer experience: Act on customer feedback.

Payment Methods 219

Payment Methods Payment Services Payment Solutions Payments 219

CustomerSuccessBox

FEBRUARY 28, 2022

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. As the firm scales at $1B, the NRR dips and need not be declining. How is it helping them scale? Know more about NRR: What is net dollar retention? Best Practises.

Retention 52

Retention SaaS Payments Payments Payment Methods 52

Sales Hacker

MAY 15, 2023

Even though our company is scaling quickly and getting close to the point of full capacity, it’s not the right time to hire salespeople — because a pivot to something more sustainable could be in the works. Your salespeople quit their jobs for better opportunities, resulting in high turnover and affecting your brand image.

Sales Hiring 86

Sales Hiring Scale Outsourcing Services Payment Services 86