How Smiley Face Surveys Capture Instant Feedback and Boost Response Rates
User Pilot
MARCH 29, 2023
Today, there are smiley face surveys. This article examines what a smiley face survey is, why it’s an excellent tool for collecting feedback and tracking customer satisfaction, and when/how to use them. TL;DR Smiley face surveys use smiley faces as answer options to measure customer satisfaction.
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